The backseat anchor, located in the rear driver's side wheel well, completely detached while driving down the road. The third row seat will now not lock in place and moves around.
2004 Mercury Monterey seats complaints
Page 2 of 2: complaints 11 to 16 of 16, newest first, as owners wrote them.
On june 17, 2012 my son went to sit in the rear seat and the seat dropped. Then we heard a noise from that same wheel. I took it to our mechanic the next day and they said that the latch for the rear seat and floor has rusted through and causing the floor to fall on the tire which now has a big chunk out of it. He said that we should no longer use the rear seats. He said that with the progression that rust moves that we will only be able to use this van for maybe another year. This van is only 8 years olds and has serious interior rust issues. I would only think that this is a safety issue since we can no longer safely put anyone in the rear seats and when this happened it could have caused a tire to blow out.
While driving car, the rear of vehicle started making loud grinding noise while making right turn. Result-rear wheel wells corroded causing the 3rd row seat anchor to completely detach from the vehicle resulting in exposing the interior of vehicle and rendering the third seat unsafe to use.
Large section of driver side rear wheel well/underbody, broke off from vehicle including an anchor for the third row seat. This left the third row seat unsafe to use and the interior of the vehicle exposed to the elements. Piece was clearly rotted through. We are told it will cost $1200 to repair, parts are scarce and difficult to obtain. Unable to safely utilize third row seat until repaired. Water is trapped in the underbody and could be damaging to the electrical system. Pictures available upon request.
After a rainstorm I opened the tailgate of my vehicle and was surprised to find that the rear wheel well was wet. I vacuumed the water out and brought it to the dealer almost 2 months later after finding moisture several other times. The dealer had a service tech try to recreate how the water got in and "determined" that I had cracked a panel. The only crack visible to me was in a trim piece around the license plate. They told me it would cost over $600 to repair. I told them nevermind. That much water could not come from that crack. Fast forward to a time near the present. Most recently, the "pull", a plastic and nylon piece on the back of the seat failed. Soon there after, one of the nylon straps used to retract the seat failed. I cannot get my seat back in to the "stowed" position. After removing the trim from the back of the seat I found all sorts of rust and corrosion to the seat base. I wouldn't feel comfortable driving with a passenger in my 3rd row seating anymore. I understand there may also be a recall on this car for some sort of leak in the wheel wells. I've been driving around with dampness in the back of my van for two plus years now and I feel like ford motor co. Is passing the buck on to the consumer to save some money. I have no faith in american made vehicles between this and a separate transmission incident. I don't even want to get on the stereo.
Tl* the contact owns a 2004 mercury monterey. The contact stated while driving 60 MPH the rear wheel well that secured the rear seat was covered with rust and broke away. The vehicle will be taken to the dealer to be repaired. The manufacturer was contacted and a claim was filed. They offered no additional assistance. The failure mileage was 123,000. Updated 09/02/11*lj updated 10/31/11
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