Both rear door latches can not be released from inside vehicle. First right rear failed and about six months later left rear failed. Necessary to roll down windows to reach outside for door handle or have front seat passenger get out and open rear door. Child proof locks checked and verified selected to normal operating position. Have never selected child lock out position as we do not have any children. Have been told many ford explorer owners have experienced same problem. This is potentially a serious situation if rear set passengers are unable open their doors without the aid of others. I have no idea what it will cost to have this repaired as I haven't been to a dealer yet.
1997 Mercury Mountaineer: doors won't lock, open or latch
5 of the 328 complaints about the 1997 Mercury Mountaineer describe doors won't lock, open or latch.
- owner complaints
- 5
- of this car's complaints
- 2%
- recalls
- 0
Is there a fix? 1 service bulletin covers this area of the car. See below
Doors won't lock, open or latch by model year
What owners say
Driver door lock will only unlock, have replaced and still fails. Rear and pass. L/u button still control entire lock circuit.
Both interior back door locks will not allow escape from the interior. I know of other explorer/mountaineers with the exact same problem
Rear driver's side automatic door locks when vehicle is in gear. Door locks, and has to be opened from the outside in order to get out of vehicle. Dealer has not seen vehicle.
Two rear doors won't open from the inside. Handles stick out and wont move from the outside. In event of an emergency occupant may be stuck. Common problem. Please provide further information.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 1997 Mercury Mountaineer door locks
Is doors won't lock, open or latch a common problem on the 1997 Mercury Mountaineer?
5 of 328 owner complaints about the 1997 Mercury Mountaineer (2%) mention doors won't lock, open or latch. The model year with the most reports is 1998.
Is there a recall or service bulletin for this on the 1997 Mercury Mountaineer?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
Other symptoms on the 1997 Mercury Mountaineer
Tire blowout 41Sudden acceleration 10Fire or smoke 9Seat belt 8ABS 7No deployment 7Brake failure 7Adaptive cruise 6
VIN decoder
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