Just left the highway and ended up at a red light traffic signal and one the light turned green, I went to drive off and a loud boom I could hear coming from under my hood, as I looked in my rear view mirror a semi truck started honking its horn and slammed to miss hitting from behind. I went to pull to the side the road but truck was jumping all over and I had to pull in front of cars turning which I smelt a smell like something burning.
2002 Mercury Mountaineer engine complaints
Page 2 of 2: complaints 11 to 35 of 35, newest first, as owners wrote them.
Rear panel under window has recently cracked, there are now 2 vertical cracks running down the back of the vehicle. Also, hitch to rear door doesn't stay up. This vehicle has also had a new engine put it and injectors have popped out on more than one occasion. This is the most expensive vehicle I have ever purchased and it has given me more problems than I could ever expect in a vehicle. Ford needs to compensate for this vehicle. We have owned several ford's and have never seen anything like this. It is a true lemon>>>>
Add to your list of complaints of spark plug ejection from the aluminum head. This is a ford motor company design flaw that they refuse to resolve. Total parts and labor to fix = $3,372.50.
Tl*the contact owns a 2002 mercury mountaineer. The contact stated that the timing chains on his vehicle were loose, which could cause the engine to fail. While driving 10 MPH, he heard a clanking sound on several occasions. The vehicle was taken to a mercury dealer twice, but they would not assist for free. The purchase date was unknown. The current mileage was 85,000 and failure mileage was 50,000.
On local street at about 25-30 MPH. #2 sparkplug blew out from cylinder head. It sounded like a blown exhaust gasket. After arriving home have found that plug was blown out breaking the coil and exposing the eng to a possible fire from the arcing. This was original sparkplug installation.
I was driving home in my 2002 mercury mountaineer on monday evening in lyndhurst, nj around the time of 7 pm. I heard a very loud bang, followed by some rattling which scared me half to death. I had no idea what has occurred. I was very nervous because I was unable to apply pressure to my break to stop without the truck idling very rough like it wanted to stall. The truck lost all power. I carefully proceeded to a local gas station in rutherford and dropped my car off for the machining to look at in the morning. I received a call the following morning from (the mechanic) who stated the #5 spark plug ripped out of my aluminum engine head. For a cost of $366.00 he re-threaded the spark plug, installed a new coil and did a tune-up. He told me this is a very common problem with certain v8 and v10 ford engines. It can occur again, or the same plug may rip out again. This is a very dangerous situation especially when I have to go on two highways to get to work everyday. The sound was like I was being fired on by nato. Imagine losing power on the highway with people behind you at 65 MPH. I looked on the internet and found many compliants by ford customers who had the same thing happen several times, causing them to replace the engine. Ford does not want to take responsibilty, someone needs to make them replace these dangerous engines. Spark plugs just fire the engine, they are not supposed to shoot out of the engine like small rockets. What if my hood was open and this happened? Someone could have goten killed. If this were a baby seat, crib or child toy it would be recalled. We can't wait till there is a death from this problem.
2002 mountaineer head valve broke. *ts ***nar*** the consumer agreed to a rebuilt engine and the work was completed on december 29, 2005. Twelve days after having the rebuild engine installed, it ceased while the consumer was driving. The consumer was told a hose clamp came loose.
2002 mountaineer stalls, transmission control assembly, main control valve, and gasket had to be replaced. *ts the lift gate was sticking, and while closing it, the glass shattered, the glass was recalled, and was suppose to have been fixed. The oil light illuminated. The trim on the front door fell off while driving. There was a grinding noise coming from the rear wheels, it was determined that there was severe rust on the brake componets, the park brake shoes fell apart due to corrosion, the rear wheel bearing and knuckle assembly had excessive rust.
I had a spark plug blow out of my 2002 mercury mountaineer 4.6l engine. The car has 86,000 miles on it but this is the second engine. The original engine was replaced in dec 2003 when it had 49,000 miles on it. The original engine seized up after an oil pump failure.
Spark plug blew out of cylinder head and stripped threads. Mercury mountaineer 2002.
1. Purchased this vehicle 4/05. 2. 8/26/05 while driving on I-81 the vehicle began vibrating and making a tapping noise. Check engine light came on. Pulled over, could not determine the problem and drove straight to the dealership of purchase. 3. 8/26/05 -cylinder head needs to be replaced because spark plug blew out and damaged the head. Extended warranty does not cover the replacement/repair because it "was not caused by a moving lubricated part." vehicle would be ready by friday, 9/2/05. 4. Original technician at school, and new technician would be assigned. New date for vehicle to be ready wednesday 9/7/05. 5. Turned in my rental car on 9/7/05. After test drive by dealership the vehicle appears to still have a problem. Got a ride home. Received a call about 5:30pm advising that the "timing chain pulley" needs to be replaced. Part ordered and vehicle may be ready on 9/8/05. No discussion on the warranty coverage for this additional repair. 6. Go to http://consumeraffairs.com/automotive/ford_spark.html and you will find that since june 2001 this spark plug defect has been reported. 7. Costs are extensive for the repair in excess of $3000, and I've only had the vehicle for 4 months and drove it only 2 months because I have been away with the virginia army national guard. 8. No guarantee that this problem won't happen again since ford has not recalled the vehicles to correct the problem. How can I get my money back for the repair? I feel that I have purchased a lemon and I also feel that the dealership knew more about the issues with this vehicle than they revealed. I would like the vehicle exchanged for one of equal value.
Consumer called and requests several times for certain parts. It has been several months and dealer has not responded. Consumer was waiting to get vehicle serviced.
Problems with vehicle's transmission at various speeds. *mr the engine remained slipping, jumping, and making noises, the rear window did not hold and fell on the consumers head, the steering column locks, the fuel engine read empty and the light was on, the interior coat hooks had come out of the walls, and the transmission was jumping, clunking, and slipping. *sc dup of 10022342_pco
The service dept. States that the wiring is bad.after replacing the wiring the problem still exist.I'am afraid to drive this car if the wiring is bad theres a chance that the car will catch a fire.
While driving or idling vehicle will cut off without warning dealership cannot locate cause of problem.
The front end dash has a very loud rattle while letting up on the gas or depressing the brake the vehicle has been in the shop five times. They have readjusted the A/C lines many times, tightened items in the engine, and replaced a missing bolt in the firewall. It was fixed once that last a couple of months, but the noise is back. It will be going in the shop for the sixth time. Also, there is a squeak when going over bumps. It has been in the shop twice and they replaced the ball bearing joints. However, the squeak is back.
Vehicle releases extremely bad/ over powering sulfur smell at uneven intervals while driving or stopped. It can even be smelled inside the cabin. Happens 5 or 6 times on a normal day. Mercury says they are aware of problem and had it on a few other vehicles, but don't know how to fix it. Mercury told me to switch brands of gas- that has not worked.
The exhaust pipe had some way bent which caused the pipe to get close to the rear fender. The rear fender was made of some sort of plastic which melted from the exhaust pipe. The owner was told "the only way that the pipe could have been disfigured if you ran over a speed bump". The owner does not recall doing that or over loading the truck. Ts reconditioned bumper, absorber, reflector had to be replaced.
The first time the transmission problem happened while I was driving on I-275 going to jury duty. It was rush hour, stop & go traffic. I was excellerating and at approximately 60 miles per hour, the truck like "slammed" into gear. It started me & I thought I had been rear-ended. I contacted the dealer on my cell phone and asked to bring it in. I was told since I was in jury duty, I would have to wait until my service ended and then bring it in. I asked if the transmission or drivetrain could further damage & was told no. I was afraid to keep driving it but did not have a choice at the time. I kept track of the times the truck "slammed" into gear which up until the time I took the vehicle in, was when the vehicle was warm & it was on excellerations at different speeds & times. The service people said it did not do it while they test drove it but ford's knew there was a problem with it & the repair was to reprogram the computer chip & that would fix the problem it did not. I had to re-schedule an appointment for another attempt to fix it. This time the dealer placed a recording device on the truck & were able to capture it acting up. The service person told me I needed a new transmission & that's what he'd like to do to repair it but I'd have to wait until ford's retrieved the data. I was concerned about driving the vehicle and it only had 800 miles on it! While waiting for a determination, I had driven the vehicle about 6 or 7 miles and an awful odor filled the cab. It smelled like something burning under the vehicle. I pulled over & checked under the truck for a fire. I did not see anything that looked like it was burning. I called the dealer & complained again about it slamming into gear & now the awful smell. I wondered if the transmission was burning. I was told it was another complaint others made as well. It was coming from the exhaust (valve?) for the 3rd try, these 2 issues & others are now being repaired. Dt
Suddenly stalls when braking & steering wheel is turned when engine warm and has less then 1/2 tank of gas.
Engine head gasket keeps rupturing and spilling gas all over engine. Consumer is concerned about a fire starting. Please provide any further information.
Three sets of goodyear, eagle ls tires, size p24570r16 (no dot # mentioned) with less than one hundred miles had to be replaced because knots were found on sidewall and tread. Dealer has been contacted. *ak engine light illuminated due to faulty dpfe sensor; air bag light on, air bag module replaced; loose rear center console; vibration and popping noise over bumps, replaced and balanced all four tires, replaced stabilizer bar links, rims were out of round; scrunching noise while turning, rack and pinion replaced; experiencing whistling noise; hard jerk and popping noise when shifting, gear selector slippage; A/C vent squeaking, A/C vent readjusted.
While going up a hill at 30 MPH consumer noticed dash lights flickering on and off. A while later engine shut down, vehicle had to be towed to dealer. On november 1st, while traveling at about 60 MPH, engine died. Consumer tried to restart while car was coasting to avoid a rear end collision, luckily vehicle restarted. Consumer felt very lucky. Please provide any further inforamtion.
Consumer was traveling about 70mph on a highway and smelled gasoline coming through air conditioner's vents. She was able to pull over to shoulders, and vehicle was leaking oil from underneath. Dealership was aware.
Consumer noticed fluid leaking from under vehicle. Consumer took car to dealer. Dealer told consumer that the radiator needed to be replaced. Consumer stated that at 700 miles radiator should not need replacing.
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