The hasn't been an accident. I wanted to report that I have a cracked tailgate on my vehicle. The crack appeared one morning - I wasn't even driving the vehicle. The cracked begins at the top of the tailgate, around the emblem part of the lift gate, then down towards the tailgate lift handle. I called my local ford dealer, citrus ford, ontario, ca, but was informed there wasn't a recall and the issue had to deal with water leaking into the locking mechanism and cracking because its plastic and not metal. At least the dealership didn't accuse me of being in an accident, but no efforts were made to repair the cracked tailgate at no cost to me, the customer. Can the federal safety agency push ford to recall this matter?
2003 Mercury Mountaineer body complaints
Page 2 of 3: complaints 11 to 40 of 59, newest first, as owners wrote them.
The back lift gate is cracked from the bottom of the window, around the side of the mercury emblem, all the way down. I've noticed the same cracking on almost every other mountaineer on the roads, and I see a huge number of the same complaint on the federal safety agency website. Obviously this is a defect and needs to be recalled.
Back hinges broke allowing the glass to fall.
When lifting up rear window section (top half of rear door) the hinges broke causing the window and it's frame to fall down. Window frame was barely hanging by piston supports.
Ford has a tsb on their website for the problems I am having with my vehicle. I contacted tyem and I was told that I have to pay for the repairs. What I do not understand is if there are sooo many complaint from consumers on this vehicle for the same issues is that not the responsibility of the manufacture being it considered a defective product? I have to children and this is of extreme concern to me that these issues on my car can cause an accident. -back trunk door is cracked down the latch. -the car doesn't shift correctly and tires seem loose -the overdrive light is blinking all the time and the transmission is signaling.. I have found so many websites with complaints about the same issues on 2003-2004 mercury mountaineers.
My 2003 mercury mountaineer has a crack right down the middle of the rear door, I thought it was just my mountaineer but I see every mountaineer of my make and model has that same crack,why is that, it has to be a defect from the factory because everybody with a mountaineer of the same year make and model can't be related. So I would like to know why this crack has happened on these mountaineer is there a safety problem because there definite a structure problem andits damage to my I am not happy about the crack its damage to my car I didn't cause and mercury should fix it.
There is a crack from the bottom of the rear window right by the mercury emblem, all the way down. I've seen nearly identical cracking on many other mountaineers and explorers. I see a rather large number of the same complaints on several websites. Obviously this is a defect that could result in injuries and needs to be recalled for safety reasons. Mercury/ford needs to stand behind their product.
We have experienced two well known issues with the explorer/mountaineer. The body panel on the back hatch is cracked in the middle and friday we had the spark plug blow out of the head/socket stripping the threads out to the point that the common repair kit used for these instances won't work and the only solution is a replacement head which is quoted at a $3500 job and the vehicle is only worth about $5700. I understand ford accepts no responsibility for this engine/head defect despite the fact that it has occurred on factory tightened plugs.
Tl* the contact owns a 2003 mercury mountaineer. The contact stated that the rear decklid panel was cracked due to the colder weather temperatures. The vehicle was taken to an authorized dealer who advised that they were aware of the issue but the contact would be liable for the repairs. The vehicle was not repaired. The contact called the manufacturer who took a complaint but offered no further assistance. The current mileage was 92,489 and the failure mileage was approximately 92,000.
The back lift gate is cracked from the bottom of the window, "thru" the mercury emblem, and all the way down. I've seen nearly identical cracking on many other mountaineers. I see a rather large number of the same complaints on the federal safety agency website. Obviously this is a defect that could result in injuries and needs to be recalled.
2003 mercury mountaineer cracked panel on back lift gate from window around right side of round emblem to bottom. Second time this has happened. First time vehicle was under warranty. 90% of these vehicles I see on road are cracked. Ford /mercury needs to recall & fix.
The back lift gate is cracked from the bottom of the window, around the left side of the mercury emblem, and all the way down. I've noticed the same cracking on almost every other mountaineer on the roads, and I see a huge number of the same complaint on the federal safety agency website. Obviously this is a defect and needs to be recalled.
Rear back hatch cracked when purchased, promised to be fixed by dealership, but they never honored their promise. I have since seen several mercury mountaineers with the rear back hatch cracked as well, wondering why their wasn't a recall?? Also transmission problems, already replaced transfer case and now power steering is leaking.
I am having an issue with my hatchback. The emblem has a long and large crack on the left side of the emblem. I have noticed that there are several 2003 mountaineers with the same issue. I am afraid that the crack will cause the glass to break. I noticed when I bought the vehicle the dealership tried to repair the issue once therefore I felt that I should advise/complain about the failure to see if a recall or a bulletin would be placed on the vehicle to repair the issue with no recourse or recurring issue. I am not sure why this issue is occurring but I would like for this issue to be repaired at not cost to me because again I have found many mountaineers with the same issue and all have been 2003 so far. Please investigate and assist ford/mercury to produce a solution to the issue.
Tl* the contact owns a 2003 mercury mountaineer. The contact noticed that the rear lift gate windshield assembly was cracked. The manufacturer was contacted and informed the contact that the vehicle was not included in any recalls and any repairs would be at the expense of the owner. The failure mileage was 80,000 and the current mileage was 84,000.
Most 2003 mercury mountaineers and ford explorers are experiencing cracked lift gates around the emblem. Sometimes my lift gate opens on its own...don't know if this is happening due to the crack but this is a defect in manufacturing our vehicles. Dealers know about it but won't repair it without charging the consumers. Drive thru car wash personnel advise drivers before they drive through that the crack is preexisting (so they all know about it?) but the owners of these cars can't get this defective manufacturing issue repaired at no charge to all of us?
Purchased the 2003 mercury mountaineer in 2007. We only drive the car locally for school and work and within 30 days of purchase, the car would not go into reverse. Was told the transmission was slipping and made the dealership/warranty pay for $1600 repair. Since then the check engine light comes on every 3 months. We get check fuel cap message, replaced that twice (last one from actual ford dealership) because they told us it wasn't the original from the car. Car leaks water through the rear window/roof seal and now my light stays on when I lock the car and it tells me every time we get in the car that there is a door ajar no matter if we get out and reclose all 4 doors and back door. R&r wheel speed sensor and ball joints had to be replaced 8/29/08 for $555. Just recently had my transmission go out again (12/8/09) and had to have complete rebuild of a mercury transmission which cost us another $4000. It still slightly vibrates going between 30 and 40 miles per hour. Also the back hatch has cracked completely down through the logo. Our ford dealer charges $200 just to look at the vehicle!
I have 2003 mercury mountaineer and I have had it since february 2007. I have had numerous problems with it and the last problems was the breaking point. I have three more years to pay for this vehicle and I want something to be done about the problems with this vehcile. Ford should be held responsible for this vehicle and fixing the problems associated with it. I purchased this vehicle from community ford in new albany, ms in february 2007 with 45,000 miles on it. I couldn't get an extended warranty or any warranty with the vehicle I was told. After a year, I had to replace the front end and it was $500.00 at george's tire services. I took it in due to this noise coming from the front and I was advised that if I didn't have the work did it would lock up on me while I am driving and cause and accident. I noticed that my structure body:hatchback/tailgate has cracked completely. My seat belt on the driver side in the back don't work. My engine cooling system aircompressor has went out and I have electrical problems where my oil gauge is constantly saying it's low. I have my oil change every 3000 miles. I am hearing this noise in the rear of the vehicle and I don't know what it is and can't afford to get going to ford to see what it is. I have been smelling this burning coming from the under the hood and I don't know what it is either. My lastest problem is my transmission is going out and I have had this vehicle for two years and I have three more years of payment on this vehicle. My transmission cost me around $3500 and I don't have any warranty on it. This is a lemon I have purchased and I think something should be done about it.
Liftgate panel above emblem (outside) has cracked completely top to bottom. When I took to ford service, they stated other side will crack and eventually panel could come off. My truck is only 6 years old. If panel comes off, odds are it will come off while driving. I do alot of highway miles and that could be serious. I was told there are recalls on same problem but for different year. This needs to be reviewed.
I also have a crack on my lift gate around the emblem and every mercury I see on the road also has it. I also believe they should do a recall on this issue.
I have a 2003 mercury mountaineer and it has a crack on the liftgate that starts at the top in the middle, goes around the mercury emblem and continues down to the bottom of the liftgate. I am worried that the glass will fall out or break one day when I hit a bump or close the tailgate. Or will the glass shatter when I hit a bump or close it?
I have a 2003 mercury mountaineer and the liftgate has cracked around the mercury emblem. I have seen several other mountaineers with exact same cracking around emblem. This makes me wonder if panel could fail causing glass to fall out. Since this problem has been reported in numerous websites , is there going to be a recall to fix this problem. It is obviously a defect or this problem would not be rampant.
On the tailgate of the mountaineer, due to heat/cold a crack started from the windshield and went down past the "mercury" emblem down to the next panel.
I am having an issue with my hatchback. The emblem has a long and large crack on the left side of the emblem. I have noticed that there are several 2003 mountaineers with the same issue. I am afraid that the crack will cause the glass to break. I noticed when I bought the vehicle the dealership tried to repair the issue once therefore I felt that I should advise/complain about the failure to see if a recall or a bulletin would be placed on the vehicle to repair the issue with no recourse or recurring issue. I am not sure why this issue is occurring but I would like for this issue to be repaired at not cost to me because again I have found many mountaineers with the same issue and all have been 2003 so far. Please investigate and assist ford/mercury to produce a solution to the issue.
A cracked liftgate applique..it is cracked around the applique..
While opening my hatch in the back of my car the hock came apart. One of the two hocks that hold the glass of the hatch broke. Not sure why it broke, the car did not have anything leaning up against it. It's dangerous because I could have happen while I was driving and the glass could have fell on the care behind me.
The paint on the rear lid of my 2003 mountaineer is pealing. Dealer and two auto body repair shops have verified that the problem is a factory defect. Ford/mercury refuses to correct the problem. They have referred me to their warranty information. The problem is a defect caused by them during the manufacturing of the vehicle.
Tl*the contact owns a 2003 mercury mountaineer. The contact noticed a crack next to the emblem on the rear hatch door of the vehicle. The dealer speculated that cold weather conditions may have potentially caused the failure. The repair would cost $700 because the vehicle is over three years old. The vehicle has not been repaired and the manufacturer did not assist. The failure mileage was 85,000 and current mileage was 86,000. Updated 04-20-09 *bf updated 04/24/09.
Crack in liftgate.
Tl*the contact owns a 2003 mercury mountaineer. When the trunk lid under the window was opened, the contact noticed a crack in the trunk lid. The trunk lid was repaired two years ago by the dealer and now a crack has reappeared. The manufacturer was called after the contact took his vehicle to the dealer for a second repair. The repair would cost $85; however, the contact wants a free repair because it is a defect and will probably crack again. The failure mileage was 47,000. Updated 02/05/09. *lj updated 02/10/09.
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