Big o techs conned wife into buying 2 tires and we own awd SUV that requires 4 at the same intervals .I immediately notify them that this is not safe and will damage my car they continued for over 2 months to lie to me about having somemone comtact me . I have all the communications I've had with them through messages. A few weeks after they put the tires on and refused to take them off and put my old o es back on and issue a refund well my transmission and transfer case failed I contacted them again and again they lied to me about someone contacting me . I took my SUV to the transmission shop we measured over 2 inch circumference difference. I informed big o that I have a tsb issued by ford my employer that dates back to 2011 on tire circumference procedures for tire dealers to follow . The response I got was that big o refuses to review or acknowledge tsbs . That's alarming as tsbs are issued my the manufacturers for safety . I had my SUV fixed for 3000+ $ out of pocket and contacted big o the day I picked it up about the tires still being on there . I warned them this is dangerous and can hurt my new drivetrain the very next day from getting my SUV out of the shop the tires again caused binding to occur but this time it LED to what should've been a fatal accident where as the awd system done it's job but the tires being off by so much made the SUV bind a three in into 3 360 degree spin and slammed the concrete median totaling my vehicle and injuring my wife. I've documented all messages with big o and have much more evidence related to this case that I'm unable to add in this description because I'm running out of allowed characters remaining . I did contact big o again and sent photos of my crashed SUV and suddenly they now won't respond back at all . I think this justifies a full investigation into there refusal to review tsbs and full reimbursement for all my
2003 Mercury Mountaineer transmission problems
42 complaints (28% of all complaints for this car). Typical mileage when it fails: 69,949. 5 crashes reported.
- owner complaints
- 42
- of this car's complaints
- 28%
- typical mileage
- 69,949
- crashes
- 5
- recalls
- 0
Which part fails
- Automatic transmission19
- Driveline: differential unit2
- Automatic transmission: torque converter2
- Automatic transmission: gear position indication (PRNDL)2
- Manual transmission1
- Driveline1
- Axle hubs1
- Axle assembly1
At what mileage
Complaints by mileage at the time of the problem.
Mercury Mountaineer transmission problems in other years
Specific symptoms reported on the 2003 Mercury Mountaineer transmission
Phrases found in the owners' own descriptions, so one complaint can mention several symptoms.
Related recalls
No recalls on record for this model year.
Related investigations
Vehicle Rollaway Allegations
This investigation is being closed based on several considerations.By the most inclusive counting of all alleged rollaway incidents (i.e., counting all alleged rollaway incidents and assuming a singular failure mechanism), the incident rate is low, however during EA09-013, ODI identified a number of different failure mechanisms in 180 incidents related to the alleged defect.The highest rate for any particular failure mechanism, the failure of the Automatic Transmission Parking System, was 4.4/100K.The next-highest failure rate was for the BSI System, at 3.4/100K.For all identified failure mechanisms there has been a drastically declining trend including very few incidents occurring in recent years.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by the federal safety agency that a safety-related defect does not exist.For additional information regarding this investigation, see the complete closing resume in the document file for EA09-013. The ODI reports cited above can be reviewed at www-odi.the federal safety agency.dot.gov/owners/Searchreference under the following identification (ODI) numbers:10168454, 10279630, 10280078.
EA09013
What 2003 Mercury Mountaineer owners say
Most recent owner complaints, unedited.
I have spent thousands of dollars on the transmission repair and no matter what I do there always a problem shifting gears
Tl* the contact owns a 2003 mercury mountaineer. While driving, the transmission failed to shift. While parked, the emergency brakes failed and caused the vehicle to roll away. The contact was able to gain control of the vehicle. In addition, the brake warning indicator illuminated. The vehicle was towed to the dealer where it was diagnosed that the brake lines and hoses needed to be replaced. The vehicle was repaired, but the issue recurred. The manufacturer was made aware of the failure. The failure mileage was 200,000.
2003 mercury mountaineer recalls I have had to change the intake manifold, ignition coils, I'm having a gas smells now, transmission thumps hard when going into first gear, sounds like my rear end is about to fall out, my front seat is electric and doesn't move, the o/d light comes on, check engine light on, brake light on, I keep trying to fix everything the more I fix the more problems that come up, I have check the recall list for 2003 mercury mountaineer recall on transmission and also called the ford co they said there is nothing. The problem is getting worst and afraid I will be on the highway with my grandchildren when it breaks. I've had transmission level checked said it was fine. Getting ready to do a complete tune-up on it to see if that will help with the smell of gas and make it run better. It idles high. It's worst when I'm on the highway.
Tl* the contact owns a 2003 mercury mountaineer. The contact stated that while driving 40 MPH, the rear differential made a popping sound. The contact stated that while in reverse, the popping sound was louder. The contact took the vehicle to a local mechanic for a diagnostic test. The mechanic noticed a leak in the rear differential and stated the rear differential needed to be replaced. The contact did not have the rear differential replaced. The failure mileage was 240,000.
Ford has a tsb on their website for the problems I am having with my vehicle. I contacted tyem and I was told that I have to pay for the repairs. What I do not understand is if there are sooo many complaint from consumers on this vehicle for the same issues is that not the responsibility of the manufacture being it considered a defective product? I have to children and this is of extreme concern to me that these issues on my car can cause an accident. -back trunk door is cracked down the latch. -the car doesn't shift correctly and tires seem loose -the overdrive light is blinking all the time and the transmission is signaling.. I have found so many websites with complaints about the same issues on 2003-2004 mercury mountaineers.
The gear shift gets stuck in park and I have to pull down on it really hard to get it in drive or reverse I'm afraid that its going to break one day.
Transmission failed while traveling @ 35 MPH, would not shift into next gear.
I attempted to put my vehicle in reverse so I could pull out of a parking space. When I did this, the transmission level broke right off. The vehicle, since it is full-time awd, cannot be moved or towed since all the wheels are engaged in park. The metal holding the transmission lever to the steering column sheared off which I can only consider to be a grave safety risk if the vehicle was in motion and this happened.
I have had a problem for a couple years when I put the car in gear it doesn't "lock" in the gear I have to adjust it twice, didn't think much of it and thank god no accident. But I just learned to deal with it until I saw this. Want updates on this issue.
Questions about the 2003 Mercury Mountaineer transmission
Does the 2003 Mercury Mountaineer have transmission problems?
Owners have filed 42 complaints about the transmission of the 2003 Mercury Mountaineer, 28% of all its complaints.
At what mileage do 2003 Mercury Mountaineer transmission problems start?
The typical (median) mileage in owner complaints is 69,949 miles.
Was there a recall on the 2003 Mercury Mountaineer transmission?
There is no recall for this problem on this model year.
What year does the Mercury Mountaineer have bad transmission?
The Mercury Mountaineer model years with the most transmission complaints are 2002 (144 complaints), 2004 (64 complaints) and 2003 (42 complaints).
Other 2003 Mercury Mountaineer problems
Body 59Electrical 11Engine 11Brakes 10Suspension 10Acceleration 9Airbags 9Fuel system 7Visibility 7Locks 6Steering 6Seats 4Wheels 3Lights 2Seat belts 2Tires 1
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