2004 Mercury Mountaineer: windshield wiper failure

5 of the 210 complaints about the 2004 Mercury Mountaineer describe windshield wiper failure.

owner complaints: 5
of this car's complaints: 2%
typical mileage: 46,700
recalls: 0

Is there a fix? 6 service bulletins cover this area of the car. See below

Windshield wiper failure by model year

2008
1
2007
2
2006
1
2005
1
2004
5
2003
1
2002
2
2001
1
2000
5
1999
22
1998
7
1997
3

What owners say

Filed Dec 11, 2017 · Body, Electrical · 135,000 miles · IA

1. Paint coming off of roof and driver's door. 2. Rear passenger side and driver side power windows not working. 3. Cracks in plastic area of rear lift gate around wiper arm. 4. Almost lost control and potential accident on interstate when right rear wheel came loose.

Filed Jan 22, 2014 · Driver assistance, Engine · 201,000 miles · CT

04 mountaineer cluster gauge blacks out then meter gauge flickers. Waited for 10 min I'm parking lot then it comes on. Started to drive then about a mile into driving it shuts down. Mind you my SUV was still going but gauges shut down then my lights go off, then my windshield wipers go. By the grace of got I got home. While on road my engine was struggling. Help before that incident I had just replace thermostat housing because it cracked and I was loosing coolant.

Filed Mar 3, 2008 · Body · 46,700 miles · PA

Small crack started on rear hatch between wiper blade and mercury logo, within 2 weeks crack wrapped around the logo and continued through the bottom of the panel. I contacted ford when the crack first occurred since then I have taken photos with my camera phone of other mercury mountaineers with the same problem. I have a total of 14 photos so far.

Filed Dec 5, 2007 · Body · 42,000 miles · MS

We purchased our mercury in february of 2007. At the time of purchase it had around 36,000 miles. It currently has around 46,000 miles. I have a concern on the vehicle that I believe is a defect in material workmanship or a flaw in the design of the vehicle. The rear of the vehicle has a crack on the rear liftgate trim. The crack starts right below the rear wiper and cracks along what appears to be the weak points of the rear body trim. I have noticed several vehicles with the same problem that are mercury mountaineers and ford explorers with the same body style and approximate time of manufacture. There is no reason for the plastic trim to crack in such a place. It is like a stress fracture in the hatch. I believe this to be a factory defect in the design and workmanship of the vehicle, and I do not believe that a vehicle which is 3 years old and has low mileage should have such a stress fracture. I believe that ford motor company should look into this matter and correct this problem. It is my understanding that ford is aware of this problem and is avoiding taking responsibility to repair this issue.

Filed Feb 23, 2007 · Body · 38,000 miles · VA

Tailgate has a "stress fracture crack" below the wiper assembly and traveling approximately 6" down to the logo on the tailgate. There was no identified reason for crack to occur. Vehicle taken to dealership local service manager indicated that there have been approximately 500 reported incidents of this type however ford/mercury has not issued a recall. Recommended buying a new tailgate for $500. The crack indicates a manufacturer's defect that compromises the structural integrity of the tailgate assembly. I'm concerned about putting people in third row bench and/or the consequences of getting struck from the rear with the existing tailgate.