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2005 Mercury Mountaineer body complaints

Page 2 of 2: complaints 11 to 26 of 26, newest first, as owners wrote them.

See the summary of 2005 Mercury Mountaineer body problems: which part fails, at what mileage and related recalls.

Filed Jan 11, 2013 · Body · 100,000 miles · GA

Tl* the contact owns a 2005 mercury mountaineer. The contact stated that there was a crack in the lift gate. The vehicle was not taken to the dealer for inspection. The vehicle was not repaired. The manufacturer was notified and informed the contact that there were no recalls on the vehicle. The failure mileage was 100,000. The VIN was unavailable.

Filed Jul 2, 2012 · Body · 39,505 miles · FL

I bought this SUV cash from a dealership and was told no damages! I have all the original paperwork stating no damages to the vehicle. I paid 14300.00 cash. I went to trade in my SUV to downsize and was told there were title issues and the frame was cracked. I then looked over all my paperwork front and back to see if I missed anything-to see if any damages were noted. I contacted the dealership and they said it is not there fault that the dealership that I was trying to trade the SUV in was just telling me that to buy my trade in for a less value. I obtained the report from auto check and it clearly states the SUV was a lease. It was in an accident on 12/06/07 then sold for auction. New england auction reported clearly: auction announced as frame damage. Was sold to the dealership on 12/28/07 then sold to me on 01/09/08. Again no damages reported to me. Now I am driving a vehicle with a damaged frame which is unsafe to drive. And no one will take the SUV because of the frame damage. The dealership wants "proof". I have been unable to find the original dealer or auction group. I only have this report to go on. Please help me! I would have never bought this vehicle if I knew it had frame damages to it. Can you please help in anyway! I would like to be refunded or given a car of equal value that is safe to drive. I don't know what to do. Please contact me. Thank you.

Filed May 1, 2012 · Body · CA

Tl* the contact owns a 2005 mercury mountaineer. The contact stated that the rear lift gate exhibited a quarter inch crack from the bottom of the rear window and down to the bottom of the rear hatchback door. As a result, water was entering the vehicle through the crack. The contact stated that the rear of the vehicle had strong odor of mold. The failure mileage was unknown and the current mileage was 74,848.

Filed Oct 25, 2011 · Body · 72,000 miles · FL

Tl* the contact owns a 2005 mercury mountaineer. The contact stated that the lift gate panel was cracked. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure and the vehicle was not repaired. The failure and current mileage was 72,000. The VIN was not available.

Filed Sep 14, 2011 · Body, Transmission · 45,000 miles · MS

Transmission jerking and jumping into gear, and reverse, roll forward in park on a hill. Liftgate has a crack around and under the symbol.

Filed Aug 17, 2011 · Body · 38,995 miles · CA

Tl* the contact owns a 2005 mercury mountaineer. The contact stated the overhead console that controls the air conditioning, the dome lights in the rear of the vehicle, and the bracket had separated from the vehicle. The dealer nor manufacturer were notified of the failure. The failure had not been repaired. The failure mileage was 38,995 and the current mileage was 39,000.

Filed Aug 11, 2011 · Body · 44,000 miles · NJ

Tl* the contact owns a 2005 mercury mountaineer. The contact stated that there was a crack in the rear lift-gate, right down the middle and around the manufacturers emblem. The crack stretched from the top to the bottom of the lift-gate. Due to the crack being located near the windshield wiper motor, it would freeze and cause abrasions to the hands whenever the lift-gate was opened. The vehicle was taken to an authorized dealer at least three times, but the contact was informed that he would have to pay for the repair expenses. The vehicle was not repaired. The manufacturer was notified and offered no assistance. The failure mileage was 44,000. Updated 09/28/11*lj the consumer also stated ice formed in the cracked area causing bubbling of rear gate and freezing windshield, which caused the rear wiper to not work. Updated 10/07/11

Filed Mar 18, 2011 · Body · 56,750 miles · TX

I have a 2005 mountaineer that has a crack in the plastic below the rear window that goes around the mercury emblem. This was noticed in january of 2011. This vehicle was not involved in an accident. Since then I have noticed four other mercury mountaineers with the same crack.

Filed Dec 28, 2010 · Body, Transmission · 113,000 miles · MI

Automatic transmission- this transmission is horrible a few times I noticed the severe noise and jerk when I went to reverse. I thought perhaps it was me. On christmas eve I went to pull away from stop light and car started to accelerate then slowed down I gave it a little gas and it jerked me so hard it hurt my neck (which is still bothering me today). The od light came on and check transmission. Repair cost $2,7000, basically everything went bad. After hearing from numerous people this is a problem that ford is aware of. They even went so far as to correct it for future models but has yet to perform a recall on 2005 mountaineers and explorers. As ford was aware of this problem corrected it for future models they should be liable and a recall notice should be forthcoming. Anyone who has experienced this should get full refund of monies paid. Now to address the cracking around the mercury emblem on the lift gate. Ford is aware of this problem and has changed it for future models, but instead of stepping up and correcting pass models they sweep it under the rug. A full investigation into both of these concerns as with transmissions someone could easily be fatally injured.

Filed Feb 12, 2010 · Body · 33,000 miles · NJ

Upper section of rear hatch body cracks. Made of plastic. Changed on next year models to all metal. This the second occurrence of the defect. Ford refuses to repair free of charge.

Filed Jul 20, 2009 · Body, Visibility · 31,000 miles · FL

Tl*the contact owns a 2005 mercury mountaineer. While examining the vehicle, the contact noticed a crack extending from the bottom of the rear glass to the bottom of the vehicle. The vehicle has not been diagnosed by the dealer. The current and failure mileages were 31,000.

Filed May 21, 2009 · Body · 40,000 miles · IA

My 2005 mercury mountaineer developed a crack in the rear lift gate right around the mercury emblem. I have seen many more with the same problem, both ford explorers and the mercury mountaineer. When I took it to the dealer they were like too bad so sad it is out of warranty even though I bought a extended warranty from ford. I have been looking around now and I see lots of them with the same problem. I have heard that ford is fixing the explorers if it is under 5 years and under 75,000 miles but that just seems to be a dealer thing, I have not seen any official account of this.

Filed Mar 27, 2009 · Body · 17,000 miles · NJ

I have a 2005 mercury mountaineer which has been garage kept and only 20,000 miles. I noticed the paint peeling from the roof of this vehicle and returned it to the dealer who referred me to the ford customer care, who refused to help me with this problem because it was over the 36 month warranty. I took it to my local auto shop who told me this is a major issue and he told me the entire cars paint can peel because of the faulty way it was painted. He showed me the undercoat was not prepared properly and the paint is just not adhering to the undercoat. I did a search on the internet and now find that this was a known issue and an expensive fix as it means removing the paint and undercoat and redoing the entire vehicle. What can I do short of seeking legal remedies?

Filed Mar 10, 2009 · Body · 70,000 miles · FL

The back liftgate has a crack around the circular mercury emblem. I noticed it on mine, and have seen the same thing on other mercury SUV's. The vehicle has not been wrecked, or had anything hit the back liftgate. Problem with the structural integrity of the plastic used in the liftgate?

Filed Jul 23, 2008 · Body · 66,000 miles · VA

I have a 2005 mercury mountaineer the SUV has 66,000 miles on it and the roof has paint peeling on it and a large rust spot. I took to the mercury dealer and they said it was not rusted through the body. I said not now but it will the service manager replied yes but hopefully it will be out of warranty by then ( he was so helpful ) the ford rep came today and rejected the claim do to her buying the SUV used even through she brought it from this dealer. I will try to appeal it with ford lets see what happens ?????

Filed Feb 12, 2008 · Body · IL

The paint on the roof of my 2005 mountaineer is cracking and flaking off in chunks. When I noticed, it was 3 weeks out of warranty. Ford admitted it was defective paint, but will only repaint the roof. This would be fine, but the cost will be $980 and they want me to pay $200 of it. While this may not seem like a bad deal, the point is that the vehicle was barely out of warranty, I paid for an extended warranty (does not cover paint), the paint was defective on ford's part, and this problem did not just happen within the three weeks after the warranty expired. It was a pre-existing problem, but since I'm short, I did not notice the roof of my vehicle. What happens when the rest of the paint flakes off? Ford said it would handle that if it happens. So, I guess I just keep paying for a defective paint job out of my own pocket because ford will not correct its mistakes. Keep in mind, this vehicle is only 3 years old and is stored in a garage both at home and at work. This is ridiculous and very poor customer support!

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