1999 Mercury Mystique visibility problems

Filed Jul 27, 2007 · Body, Visibility · 50,000 miles · NY

My 1999 mercury mystiques dash board has completely warped. It has rendered the defroster useless. I was not informed of any recall for the defect. I now understand that the lincoln/mercury company did acknowledge a defect in the dashboards. What remedy can I expect ?

Filed Mar 12, 2007 · Visibility · FL

I own a 1999 mercury mystique. The dashboard has come loose and warped significantly near the windshield. The plastic piece that surrounds the defrost vent has broken. The defroster no longer works sufficiently due to the warped dashboard being in the way. The local dealer told me they could fix it at what to me is a significant cost. I cannot afford this and it is obviously a defect in the vehicle.

Filed Feb 3, 2007 · Visibility · MN

See the federal safety agency action number : dp06004. Complainant vehicle (mercury mystique 1999) exhibits the identical conditions. Complainant attempted to receive repairs from an authorized mercury dealer in 2002, was (a) not told of any existing ford campaign involving the subject matter; and (b) was told that nothing could be done for less than multiple thousands of dollars. Since that time, the warpage has worsened to the point where the grill for the defroster will no longer stay in place, and defroster performance to the driver's side is severely undermined due to uncontrolled airflow through the opening to the defroster blower.

Filed Mar 10, 2004 · Visibility · 28,000 miles · IL

The dash board of my 1999 mercury mistique is warping to the point that my forward visibility is obstructed and the defrosters cannot effectively clear the windshield.

Filed Jan 15, 2004 · Engine, Fuel system · 60,000 miles · TN

I have not had any of these problems repaired. My mechanic said it would cost more than the car is worth, and even worse, it isn't paid for yet!!!!

Filed Oct 16, 2003 · Body, Brakes · 17,000 miles · CA

Heater did not work properly. Vehicle was taken to dealer, and the blower switch was replaced. Also, consumer heard a loud squealing sound when depressing the brakes. Rotors were replaced on both sides of the vehicle. The dashboard began to rise up from the dashboard mount. Dealer had not yet resolved the dashboard problem. Manufacturer would be informed of the myriad of problems consumer was having.

Filed Oct 1, 2003 · Body, Visibility · 10,000 miles · WI

Dashboard is separating from structure and raising upwards in front of the windshield. As a result, defroster is not functioning properly, and windows are not being cleared.

Filed Jun 27, 2003 · Visibility · 16,000 miles · IA

The windshield wipers do not always work when needed. I have taken the car to dealers several times since purchasing car but no remedy has been found for the problem.

Filed Jun 3, 2003 · Visibility · TX

The dashboard curls up into the windshield which causes poor visibility. The driver cannot see over the dashboard. The problem was fixed before under warranty.

Filed Jan 15, 2003 · Visibility · IL

Consumer called complaining while driving the vehicle at 60mph, suddenly the back windshield fall off of the frame, dealer has been notified . Please provide further information. Ts