Mercury Mystique loss of power problems

Filed Jan 11, 2009 · Electrical · 89,000 miles · NY · fire

The under hood wire harness burned up. This car has 89,000 miles and runs good. I heard there was a recall / tsb #( onp 99m03) on this car but ford will not honor it because the car is over 10 years old. I think ford should reimburse for repairs or buy back the car. This is a dangerous situation as the car will stall abruptly and lose power steering.

Filed Jun 18, 2008 · Fuel system · 55,600 miles · VA

Tl*the contact owns a 2000 mercury mystique. The contact experienced engine hesitation, loss of power, and surging in her vehicle. She would lose all power and have to wait a couple of minutes before the vehicle would restart. The contact could only drive five miles before the failure recurred. The failure occurred when the engine was warm or hot. She took the vehicle to a local garage and they stated that the fuel pump was defective. The current mileage was approximately 56,000 and failure mileage was approximately 55,600.

Filed Apr 28, 2005 · Acceleration · 14,000 miles · MI

While driving on the freeway at approximately 65 MPH accelerator got stuck and would not return to the idle speed. In the process, the accelerator cable broke, causing the vehicle to lose power. Owner called the manufacturer, and was told that it was the driver's fault, and there was nothing else they could do.

Filed Jan 15, 2004 · Engine · 165,000 miles · UN

Apparently ford/merc in their ultimate wisdom placed the catalytiv converter in the exhaust manifold. The mechanic indicated that they all seem to plug up around 140,000 to 170,000 km. The labour alone is over $600.00 plus the parts are very expensive and both the front and rear need to be replaced or the car will start to lose power. So I have a vehicle that up until now ran well and had good gas milage. Now it is worth $2500.00 dollars on a trade in but the repairs are $ 2600.00 so the car is actually a total right off. Everything else works. Great ford you have definitely lost a customer for life!

Filed Jan 2, 2004 · Fuel system · 26,648 miles · OH

Fuel pump failure in a 2000 mercury mystique , causing loss of power to engine & loss of power steering & brakes . I almost hit a light pole tring to get the car pulled over. The auto only has 2664 miles on it. If wife would have been driving , doubtful she wouldnt have been able to keep control of car , ford knows they have a problem with fuel pumps , when are they going to responsable for their actions.

Filed Dec 8, 2003 · Electrical · OH

I have to date had 4 starters replaced in my 99 mercury mystique 2.5l v6. I have had concurrent idling problems/surging that leads to jerking and stalling. Dash warpage which is now causing a blockage of the venting system causing a defrost problem. Problems when driving in the rain (loss of power steering). All of these issues have been brought to the dealerships/service dept.'s attention. As well I have contacted the fords customer relations center and they will not honor their recalls for my vehicle. Here is what happened the 4th time the starter went out. On november the 20th at 7:00am (during rush hour traffic) my car started making a horrible whirring noise behind the steering wheel column. As I was turning left at a busy intersection I can hear the car starting to die from the battery being drained. Upon trying to turn the car off the starter would not disengage. Eventually after repeated attempts to turn it off the car died from the battery being drained. The car was towed to 32 ford in batavia, oh. I once again explained to them the symptoms that LED up to the problem with the rampant idling/surging and the whirring noise behind the steering column. The same day they called and told me the car was ready for me to pickup and that they had replaced the starter again. I asked once again is there any explanation as to why this is happening. Their response was it was a manufacturer defect. I said 4 times a manufacturer defect?? How is that possible. Something must be causing this problem. I want ford to acknowledge that there is a problem with this make and model and make an attempt to resolve it. I want consumers to know that 32 ford and ford motor company has acted in callous disregard to my request for help in resolving this issue.

Filed Aug 25, 2003 · Fuel system · 47,000 miles · NY

On the 476 near philadelphia, my 2000 mercury mystique chugged and continued to lose power as we carefully pulled over to the side of the rode. There was almost 1/2 tank of gas at the time. After about 2 minutes we started the engine back up and continued on with our trip. Fifty miles done the rode, it happened again. After two minutes we restarted the car and were able to drive to our destination without incident. I must add that this incident happened two times before (when the car was fairly new and under warrenty) when the gas was at 1/4 and 1/8 of a tank respectively. We vowed never to let the gas get below 1/4 again. We were told by a mechanic that on a turn the gas probably shifted and because it was low the gas did not get through to the engine. This time (aug. 22) it happened with a half of a tank of gas with very heavy traffic. We were very lucky not to have had an accident. I currently have the car at a philadelphia dealer and he is yet to get the incident to replicate itself. In the meantime I feel our car is very unreliable and worry about a possible accident in that heavy traffic area of philadelpia. I have done a research for recalls and complaints. Although I have not found a recall, I did see two or three similar complaints listed in the complaint section. I am hoping that we can get to the bottom of this before too long.

Filed Jun 16, 2003 · Engine · 75,000 miles · OH · fire · 1 injury

While the driver of the 1995 mercury mystique was operating the vehicle, I was in the passengers seat. The car began losing power and the driver kept the car going. At this point a driver pulled up along side the car and yelled "your car is on fire". The driver of the mystique then pulled to the shoulder and the car was engulfed in flames on the passenger side. I immediately exited the car while hearing a woman scream "it's going to explode". I suffered 2nd degree burns on my face,right ear, right arm, right leg and isolated 3rd degree on my right knuckles. I attempted to contact an attorney but he eventually quit the case. I don't think that I should have to pay medical bills from this fire. The driver was unhurt but his car was burnt to a hunk of black metal.

Filed Nov 11, 2002 · Electrical, Suspension · IL

We have had to replace the alternator 4 times in the last 3 years, all at our expenses. Our daughter was driving on I-90/94 in wisconsin, at 70 MPH, when her car lost power and she had to get over to the shoulder. Ford thinks they have solved the problem by replacing some circuit board component. In august, 2001 the front, right coil spring broke and had to be replaced. Later we found that we had not been contacted about the recall on it. One year later a rear coil spring also broke right off and had to be replaced but the rear coils were not under recall so we had to pay for that ourselves. We believe it was inferior materials because we have never had a vehicle before, of any make or model where the coils springs rusted and broke off. Dt

Filed Aug 2, 2001 · Engine · CT

While driving 55 MPH vehicle completely shut down without warning, causing loss of power steering and brakes. Cause unknown. Please give any further details.