I put my foot on the brake, and the car accelerated and I was unable to stop causing an accident. This has also happened on several other occassions causing near miss accidents.
2002 Mercury Sable brakes complaints
Page 2 of 2: complaints 11 to 24 of 24, newest first, as owners wrote them.
Mercury sable, 2002, total brake failure while driving at about 55 MPH on freeway 101, I-5 I-10 interchange in heavy morning traffic in los angeles, around 10: o'clock. No collision. Required about two miles to come to a stop. Chp report: ncic # 9590. Vin: 1mefm55s2g626338.
Dt: the contact owns a 2002 mercury sable ls. The vehicle had less than 31,900 miles on it. On 5/6/05 front brakes were replaced. Front brake pads cut the front rotors. Resurfaced the rotors, replaced and machined them which cost $250-275. . Then on 7/25/05 had the rear brakes replaced/machined rear drums/replaced shoes/ flushed the brake system, and replaced brake cylinder. Which cost consume r around $425. The vehicle now only has 33,544. The dealership has been very good about doing work on this vehicle. Consumer contacted the manufacturer, and they told him the problem was with the vehicle. They said they would call the dealership. All they did was contact the dealership, and they gave consumer $50 off. That was all the manufacturer did, and they never contacted him back. He dealt with the manufacturer before, and they did nothing for him then. Consumer did not like the way customer service handled his concerns. Brakes went out after three years. Also contacted consumer reports, and they informed him that they were going to do a report on car brakes.
While driving a tractor trailer jumped in front of consumer's vehicle. Driver applied the brakes and the pedal went to the floor. Driver lost control of the vehicle and slid underneath tractor trailer. The driver's side airbag did not deploy, but the passenger's side air bag did deploy. Driver sustained head injuries and died thirty minutes later.
While driving consumer applied the brakes to avoid another vehicle and it crashed into the other vehicle on the passenger's side. No injuries reported. Vehicle was towed to the dealer for inspection, but mechanic could not duplicate the problem. On 11-01-04 the problem recurred. The
1. Vehicle is still under manufacturer's 3 yr bumper to bumper warranty but they will not repair a rupture in the body (fatigue?) which has allowed the driver side door lock to come loose. The rupture is progressively increasing. Brought to attention of dealer, mall of georgia ford in buford ga, tel. 770‑932‑4060, on 10-27-2003. Dealer promised to order part and call my wife at home on its arrival. I went out of the country for 4 months. My wife never rec'd any call. On my return, I called the dealer and was told "sorry! Procedure has now been changed. Bring in vehicle, we'll photograph it, send it to ford for a decision. After going through this procedure I was told "ford does not acknowledge this to be a manufacturing defect" and will not pay. Talked to ford mercury people but they say the dealer decided that it was not covered under warranty, dealer says ford mercury made that decision. I am stuck in the middle trying to argue with both, with each side putting blame on the other. There is no damage to the body where the body rupture exists around the lock assembly hole in the door body: there has been no accident, nobody trying to jimmy open the lock to steal the cart ( an alarm is installed in the car) and I can find no other reason for the body to start splitting at the hole where the lock assembly fits. I need your help to have ford mercury live up to their warranty and, if appropriate, have a neutral party evaluate the problem. 2. On 5-31-2003 while driving the vehicle on I-75 about 30 mile se of atlanta, the vehicle started to skid when the brake was applied even though it has an ABS system installed and a scrunching sound was heard as though metal was rubbing against metal. The same exact situation occurred again once more on hwy 29 near my home in lawrenceville, ga. This is a problem that occurs occasionally, not everytime that the brakes are applied, and has proved impossible to replicate whenever a mechanic has tried to diagnose it.
Windshield on 2002 mercury sable is defective. *mr the consumer heard a noise coming from the right side of the windshield in the area of the glove box. The problem was intermittent. The problem would seem to get worse during cold weather. (rattling and whistling) the rear brake light would stay lit after the consumer exited the vehicle. The consumer would have to reopen the vehicle and step on the brake pedal a few times before the brakes would go out. (this was an occasional problem) the brake pedal was on recall which was #04106000, but the windshield was not. The windshield recall #03v087000. *sc
While driving brakes proceeded to the floor and the vehicle surged forward. As a result, driver had to put the vehicle into neutral. Dealer stated theat battery voltage was low.
While driving 60 MPH the vehicles brakes were applied and the brake pedal went to the floor. The vehicle skid about one hundred feet before it rear ended another vehicle.
While traveling on the highway without prior warning another vehicle apply his brakes in front of him forcing him to hit from behind. Please fill in additional information dealer is aware of the problem.
When the brakes were applied, the pedal traveled to the floor, the dealer was unable to duplicate the problem. *jb when traveling at high speeds the problem would occur. Scc
While traveling 5 MPH and attempting avoid a crash consumer depressed brake pedal with force to floorboard resulting in accelerator pedal being depressed at the same time. This caused a crash. Please provide further information.
While driving brakes went out, causing a vehicle crash. Cause unknown. Dealer notified.*akjlg
Brake and gas pedals are too close together, more than once, vehicle failed to stop because when applying the brake consumers foot hit the gas pedal and vehicle would not stop.*ak .
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