Tl* the contact owns a 2002 mercury sable. The contact stated that upon entering the vehicle, there was a large puddle of water in the vehicle causing the interior and floor to be soaked. The contact inspected the vehicle and noticed that there was a leak in the windshield. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 113,000.
2002 Mercury Sable visibility problems
27 complaints (6% of all complaints for this car). Typical mileage when it fails: 58,021.
- owner complaints
- 27
- of this car's complaints
- 6%
- typical mileage
- 58,021
- crashes
- 0
- recalls
- 1
Which part fails
- Windshield13
- Defroster/defogger/HVAC system: fan/motor4
- Defroster/defogger/HVAC system3
- Sun/moon roof assembly2
- Glass, side/rear2
- Defroster/defogger/HVAC system: windshield: electrical heating element1
At what mileage
Complaints by mileage at the time of the problem.
Mercury Sable visibility problems in other years
Related recalls
Visibility: windshield
- What is wrong
- Certain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 212, "windshield mounting." the windshields may potentially exhibit increased wind noise, water leakage, and squeaks and rattles.
- Risk
- Potential loss of windshield retention may also reduce occupant protection in the event of a crash.
- Remedy
- Dealers will replace these windshields. Owner notification began on march 31, 2003. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford/mercury at 1‑800‑392‑3673.
Recall number 03V087000 · Recall details
What 2002 Mercury Sable owners say
Most recent owner complaints, unedited.
Wire harness failure in rubber boots from body of car to rear lift gate on station wagon model. Insulation cracking and wire breaking completely in flexible rubber boot causes erratic behavior and ultimate failure of high brake light, back up lights, license plate lights, rear windshield wiper, rear window defroster, open lift gate and open rear window safety sensors and stereo speakers. Insulation and wiring within boot has become brittle and fatigued. Clean breaks in wires from opening and closing lift gate are evident. Wires where insulation has broken through are coming in contact with other circuits where that insulation has broken through and results in "confusing" operation of lights. Ie put car in reverse and high brake light comes on - put foot on brake and high brake light goes out. Backup lights don't come on at all. Ie turn on rear windshield wiper and license plate light comes on. Wiring does not appear to have sufficient number of multiple internal copper strands or supple enough insulation to provide needed flexibility during regular opening and closing of rear lift gate. Believe this to be a latent safety defect. Manufacturer should have known during design that wiring in boot to station wagon lift gate would be prone to catastrophic failure with regular use.
Tl* the contact owns a webasto hollandia 600 sunroof. The contact received notification of the federal safety agency campaign id number: 11v124000(visibility:sun roof assembly). Once she contacted the manufacturer, they advised her that the parts were on backorder and were unable to provided an estimated time of availability. The vehicle was not repaired. The failure mileage was approximately 123,000. It was said to take two weesks until parts were in. Never recieved phone call. It has been close to two months. Updated 09/01/2011
Heater/defroster fan has failed. This also prevents the A/C from clearing the windshield of condensation.
Leaking connection between windshield water and blowing motor of heating/ventilation causing windows to fog up after starting and beginning driving. When opening the blower motor compartment you can actually water see dripping out. Also a soaking wet floor will occur right after a severe rainstorm. This is a mayor safety issue due to bad visibility!
I haven't had my 2002 mercury sable for more than a year a the heater just suddenly went out! I have no idea why but I heard that there was a recall on these thing is that true I m still paying on this car also!
2002 mercury sable water leaks into the passenger side compartment of vehicle. The heater blower motor gets water and has to be replaced. Botor works on and off. Reference complaint # 101840014. Also ford related recall 03v087000.
Water leaked through windshield cowl onto the passenger floor board and causing blower fan motor to short out. Ford admits this manufacturing defect in tsb 04-15-3. Has caused me respiratory issues due to build up of mold in dash and carpeting.
I have a 2002 mercury sable that when ever it rained started to get water leakage on the passenger side. As a result of the leak my fan blower burnt out costing $180.00. After doing some research I found out there was a silent recall. They claimed the fix was free under the bumper to bumper warranty coverage under tsb-03-15-6. I took my vehicle to into the dealer and he did a water leak test and it showed that I needed a "rain hat assembly and weather strips" at a cost to me of $289.00 and it would not be covered under the bulletins. I disagreed with him, however what choice would I have if it rained again I would be out another $180.00 for a blower motor. Reference recall number 03v087000 and complaints also reported william ford, 10184014 and jim collins, 10184756.
Got caught in a rain/sleet/ice storm while on a trip. The defroster blower motor quit, causing the windshield to ice up before we could get off the highway. A real white-knuckle experience!
Questions about the 2002 Mercury Sable visibility
Does the 2002 Mercury Sable have visibility problems?
Owners have filed 27 complaints about the visibility of the 2002 Mercury Sable, 6% of all its complaints.
At what mileage do 2002 Mercury Sable visibility problems start?
The typical (median) mileage in owner complaints is 58,021 miles.
Was there a recall on the 2002 Mercury Sable visibility?
Yes, 1 recall: 03V087000. Check your VIN to see if your car still needs the free repair.
What year does the Mercury Sable have the most visibility problems?
The Mercury Sable model years with the most visibility complaints are 1993 (46 complaints), 2002 (27 complaints) and 1996 (26 complaints).
Other 2002 Mercury Sable problems
Suspension 239Acceleration 56Airbags 24Brakes 24Engine 24Transmission 23Electrical 17Lights 14Body 13Fuel system 9Tires 9Wheels 6Locks 4Steering 4Seat belts 3Driver assistance 1
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