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Mercury Sable door locks problems

30 of the 4,888 owner complaints about the Mercury Sable describe doors won't lock, open or latch, most of them for the 1996 model year.

owner complaints
30
worst model year
1996
typical mileage
94,000
Is there a fix? No recall or service bulletin covers this area of the car yet.

By model year

  • 2002
    4
  • 2001
    3
  • 2000
    1
  • 1999
    1
  • 1998
    3
  • 1997
    2
  • 1996
    5
  • 1995
    3
  • 1994
    3
  • 1992
    1
  • 1991
    1
  • 1990
    3

What owners say

Filed May 21, 2015 · Body · 80,549 miles · WI

The front driver door will not shut in cold temperatures. As I was trying to leave for work the door would not latch shut. Ended up holding the door shut while driving down the road. I went and bought a ratchet strap to secure the door in place as it is often cold in wisconsin.

Filed Mar 5, 2014 · Locks · 183,842 miles · PA

Door latches in the cold weather under 25 degrees the door latches will not re-latch when opened until the car is warmed up. Did internet research and found that this problem has happened a lot and ford will not do anything about it. Doors have flown open while people are driving because they didn't realize that the door didn't latch.

Filed Feb 10, 2014 · Electrical, Lights · 167,000 miles · IA

Tl* the contact owns a 2002 mercury sable. The contact stated that the dome light would activate independently and only turn off only when the brakes were depressed. As the problem persisted, the door lights and the door locks started to malfunction. The contact referenced the federal safety agency campaign id number: 04v106000 (exterior lighting) but was advised by the manufacturer that the VIN was not included. The vehicle was not repaired. The approximate failure mileage was 167,000. The current vehicle was mileage was 180,000.

Filed Apr 14, 2011 · Body, Locks · 145,000 miles · MO

Car door will not close in low temperatures. Door will also open on its own during cold temperatures. The door will open during vehicle operation due to the latching mechanism not working properly. This problem occurs on both driver and passenger side doors. It occurs anytime temperatures get below 25 degrees. I have not found a permanent fix short of replacing the latching mechanism on the doors. This repair has not been done as I do not know if this would be a solution to the problem. To get the latch working again, it has to either be heated up or latch has to be worked 10+ times before it will finally latch and hold. This has been a problem for the last several winters and is getting worse. Start date would be approx. 2009 and persists to this day.

Filed Jul 20, 2010 · Lights, Locks · 68,552 miles · FL

Door locks keep popping up and down door light stays no panel.

Filed Feb 22, 2010 · Locks · MA

The front driver and passenger doors will not latch properly, the problem occurs more often when it is cold outside, but does occur in the summer too. The doors will not latch, I have taken then to a mechanic and he cannot see any problem. To fix the problem in the past I have taken the door apart and lubricated all the mechanical parts. I always have to carry bungee cords in my car in case the door will not latch. Several times (around 3-4 times) my door has swung open while driving. So far I no property damage has occurred and no person has been injured, but I believe that this is a very dangerous problem.

Filed Jul 11, 2008 · Locks · NH

2000 mercury sable and 2002 ford taurus door latch freezes in the winter. Consumer states that the door latch freezes and will not latch closed after being opened. ***nar*** *kb the consumer stated later in the day, when the weather warmed up, the latches operated normally.

Filed Apr 2, 2008 · Body, Locks · 94,000 miles · MI

Tl*the contact owns a 1997 mercury sable. In cold weather, the driver's side door will shut, but not latch until the vehicle is driven 3-4 miles with the heater on full blast. The failure has occurred for the past two winters. The dealer stated that it was the contact's responsibility. When the driver's side door is shut, one of the trim panels detaches from the interior door panel due to deterioration of the plastic attachments (christmas tree). He was informed not to worry about the failure because it was not harmful. The rear driver's side door does not latch because the plastic mechanism does not work properly. The contact has to manually work the door handle to reactivate the latch. The dealer stated that this was not an issue, and that the door needed to be taken apart and relubricated at his expense. The purchase date was unknown. The current mileage was 95,000 and failure mileage was 94,000. Updated 04/21/08

Filed Oct 11, 2004 · Locks · GA

The incident I am writing about relates to the electric door locks on the 1999 mercury sable. After many months of having passenger side door locks not responding to the driver or passenger side controls, I took the car in for repairs to my local mechanic. $450 later the mechanic was able to replace the problem parts with the statement that mercury was having a lot of problems with this series of locking mechanism's and it appeared mercury had a wide spread, pervasive problem. I consider this an unsafe condition as it prevents the driver from insuring that all doors are locked when transporting young children without the driver exiting the vehicle or crawling across to the opposite side to lock the passenger side doors. What can be done to track this problem and how can mercury be required to consider this a recall issue and take steps to correct and replace the door locking mechanism?

Filed Oct 7, 2004 · Body, Brakes · 16,990 miles · GA

1. Vehicle is still under manufacturer's 3 yr bumper to bumper warranty but they will not repair a rupture in the body (fatigue?) which has allowed the driver side door lock to come loose. The rupture is progressively increasing. Brought to attention of dealer, mall of georgia ford in buford ga, tel. 770‑932‑4060, on 10-27-2003. Dealer promised to order part and call my wife at home on its arrival. I went out of the country for 4 months. My wife never rec'd any call. On my return, I called the dealer and was told "sorry! Procedure has now been changed. Bring in vehicle, we'll photograph it, send it to ford for a decision. After going through this procedure I was told "ford does not acknowledge this to be a manufacturing defect" and will not pay. Talked to ford mercury people but they say the dealer decided that it was not covered under warranty, dealer says ford mercury made that decision. I am stuck in the middle trying to argue with both, with each side putting blame on the other. There is no damage to the body where the body rupture exists around the lock assembly hole in the door body: there has been no accident, nobody trying to jimmy open the lock to steal the cart ( an alarm is installed in the car) and I can find no other reason for the body to start splitting at the hole where the lock assembly fits. I need your help to have ford mercury live up to their warranty and, if appropriate, have a neutral party evaluate the problem. 2. On 5-31-2003 while driving the vehicle on I-75 about 30 mile se of atlanta, the vehicle started to skid when the brake was applied even though it has an ABS system installed and a scrunching sound was heard as though metal was rubbing against metal. The same exact situation occurred again once more on hwy 29 near my home in lawrenceville, ga. This is a problem that occurs occasionally, not everytime that the brakes are applied, and has proved impossible to replicate whenever a mechanic has tried to diagnose it.

Related recalls

No recalls on record for this model year.

Questions about the Mercury Sable door locks

Which Mercury Sable years have doors won't lock, open or latch problems?

The model years with the most reports are 1996 (5 complaints), 2002 (4 complaints) and 1990 (3 complaints).

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