Mercury Sable fuel pump problems

Filed Oct 11, 2013 · Acceleration · 75,000 miles · PA

Driving the vehicle at about 30 MPH. The car accelerated to about 60 MPH at which time I was riding the brakes the entire time till I could pull over. The engine goes to 4000 RPM while in park. If restarted its the same thing. This was happening off and on. I took to garage and they cleaned and checked carburetor and fuel pump. It continued again and I finally took it in again. This time they changes the cruise control cable. Again, it continued again and I finally took it to the dealership which they replaced the gasket. And again I am still having problems with the vehicle. I would love to sell this car and get a new one, but I cant afford it. I was hoping to be able to give this car to my 16 year old daughter, but that is totally out of the question as I do not feel the car is safe to be driving. I also can not afford to be taking this vehicle in the shop and paying for parts that just don't seem to be working. Please look in to this matter as I believe their are many people out there in my same situation, but have not taken action as they just give up. The last thing we need is for people to get injured or die from this problem.

Filed Jan 26, 2011 · Fuel system · 94,000 miles · CA

Intermittent fuel smell in passenger compartment over past year and a half. Had it checked and problem could not be identified as the fuel smell would not be present when brought in for service check. In december of 2010, fuel began pouring out from top of fuel tank and onto ground when engine was running. Problem discovered in plastic connection elbow at top of fuel pump which connects to fuel line above fuel tank at the pump. Elbow had a fine crack along the top and fuel would spray out when fuel pump was running. This was the original factory pump. Car was original with no history of collision or repairs in this area. I have retained the pump.

Filed Feb 14, 2010 · Engine, Suspension · 57,800 miles · NJ

My 2001 mercury sable has now failed me over 8 times without warning. I would drive turn the car off then try to start it again and it would not start. It was completely dead. I called aaa had the car towed. I took it to the dealer and they charged me for everything. A battery, an alternator, wiring, the works then, the same thing happened. The last time my car was at the dealer for a week before I was told it needed a fuel pump. I have now decided to never buy another mercury after being a long time customer. I never received a notice of a recall and just now found out the rear springs which I replaced was also happening to other customers. They have not fixed my problem and the car is sitting because I'm to frighten to drive anywhere. It's sad. All the money spent could gone toward some other car where service people care of course, now the warranty is expired. The miles on my car is 58,000.

Filed Nov 2, 2009 · Airbags, Electrical · 50,000 miles · AL

I purchased a 2002 mercury sable in september, 2006. On january 19, 2007 while turning into my driveway going 3-5 miles an hour both frontal airbags deployed causing an estimated $3,000.00 to $4,000.00 in damages. The dealer has refused to assist me saying I bought the car "as is". They told me to file the claim with my insurance company. The insurance company said they could do nothing "there was no impact". Ford motor company said there was a 50,000 mile warranty. Your department sent me a service technical bulletin stating that ford knew of this problem in may, 2002. I have been unable to get anyone (ie: dealer, insurance company, finance company, or manufacturer) to help me with this issue. In february of this year 2009, the fuel pump, driver, computer, and transmission went out in this car. I have spent over $1,600.00 in repair of this vehicle . Due to the depreciation of the car, the mechanical failures, and the safety issue of no airbags the vehicle is worth nothing. I still owe the finance company $6,000.00 and have not been able to drive the car for the last 10 months. I was recently directed to research the consumer rights act of 1974, the magnuson-moss warranty act, sale of goods act 1979, alabama lemon laws, buyers remorse law, trade commission act, uniform commercial code, and consumer rights when buying a used car by the bbb. I have been denied my rights. No consumer should have to experience what I have. Every consumer has the right to expect a car they purchase to meet reasonable standards. There was a grave issue of safety for me and my granddaughter when the airbags deployed. Thank god we were not injured. All of these failures have significantly impaired the use, value, and safety of this vehicle! They arose out of the ordinary use of the vehicle and not as a result of abuse. The motor vehicle is out of service and in the custody of the dealer due to repair attempts, one of which occurred during the lemon law rights period.

Filed Oct 26, 2009 · Engine · 56,900 miles · MN

2001 sable with 57000 miles. Vehicle will start, kill and then cannot be restarted for at least 1/2 hour. Sometimes will not start at all. Service people have hooked up to sensors but cannot find what is wrong. Problem is sporadic, happening about 1 to 2 times per week. Scoped fuel pump but said it was working properly. Said fuel filter and all other systems checked out ok. Don't know what to do next. Feel uneasy about driving the car anywhere far from home.

Filed Apr 5, 2006 · Fuel system · 26,343 miles · OH · crash

Dt*: the contact stated the vehicle stalled while traveling at 5 MPH causing an accident. There were no injuries and a police report was filed. The vehicle intermittently restarts after a few minutes, other times if may be up to an hour. It was towed once because it would not restart. This occurs more often when it's raining. The vehicle has been to the dealership five times. On one occasion the fuel pump and fuel injection sensor were replaced. On every other occasion the dealership could not duplicate the problem.

Filed Oct 8, 2005 · Fuel system · 64,492 miles · OH

I own a 2001 mercury sable. In august of 2003 the car would not start and was towed to the dealer. It had 23038 miles. The fuel pump was replaced with no charge to me due to the manufacturers warranty. On october 3, 2005, my mercury sable would not start. Again it was towed with only 64492 miles. Once again the dealer informed me that the fuel pump was bad and replaced it. This cost me $50 deductible due to the extended warranty which I purchased. On top of all of this, I own a 2002 ford taurus with only 27000 miles on it. In september of 2005, it would not start. The fuel pump was replaced on it. I will put this incident into a different complaint.

Filed Aug 9, 2004 · Fuel system · 200 miles · CA

This complaint concerns a 2004 mercury sable stationwagon. It was purchased 5 days before the incident. I was driving in rural poway on august 3, 2004. I apparently drove over a pebble or something - I heard a "thunk" under the car. Almost immediately the car lost power, and came to a complete stop a few feet later. *ak apparently the problem was that the fuel line and/or fuel pump were injured. And most of a tankful of gas spewed out into the road. I managed to get out of the car safely, this time. No one hit the car, this time. No fire resulted from all of that gasoline, this time. But I'm bothered by two things: 1) is the fuel line, and/or fuel pump, so exposed and so fragile that a pebble will cause mayhem in the system? 2) is there any way to get a more gradual stopping of the car, so as to get further out of traffic than I was able to? This, as I see it, is bad engineering. I should add, in case you are wondering - I'm not a ditzy teenager. I'm a 54 year old woman, and up to now a pretty good driver.

Filed Jan 15, 2004 · Engine, Suspension · 106,000 miles · UT

About 1 month after the mass air flow sensor was replaced and about 6 months after my head gaskets were replaced, my sable started to hesitate when warm. The vehicle has no power. The fuel pump, fuel filter, air filter and throttle position sensor have all been replaced with no effect. The timing has also been found to be right on.

Filed Jan 15, 2004 · Body, Engine · 85,000 miles · AR

Hatch glass came loose started leaking(56000) fuel pump started acting up get hot and hang up(75000) no recall. State farm showed they paid for towing on many, ford products that used the same pump still no recall. Transmission shifts down, or shifts out of gear while driving smith ford conway was supposed to check the heads for leaks six months later the head gasket blew,and the air went out at this time I was told the the date this car was originally put in sevice made it out of warranty. This car is sitting in my garage with motor out of it because ford didn't do its job. Paint peeled off the inside of the door post.