1997 Mercury Villager locks problems

Filed Apr 12, 2004 · Locks · MA

While opening and locking doors the remote control was inoperable. Consumer had to open the doors and lock the doors manually. Consumer drove the vehicle to the dealer for inspection, and mechanic informed the driver there was not a recall for this vehicle. Consumer told the mechanic that the locks had been replaced numerous times, but problem still exists.

Filed Feb 25, 2004 · Body, Locks · 20,000 miles · CA

Consumer complained about automatic door lock problem. The doors locked without notice. Currently, hatchback will not open. Also, driver's side seat belt did not retract.

Filed Oct 31, 2003 · Locks · 45,000 miles · CA

Door locks engage intermittently by themselves. This occurs both when the vehicle is running and off, and when the vehicle is moving or parked.

Filed Jul 11, 2002 · Locks · TN

While trying to exit vehicle door locks will not unlock. Consumer states doors will become inoperable.

Filed Dec 11, 2001 · Locks · MN

After leaving the vehicle after use and locked or unlocked, it would be unlocked or locked when returned.

Filed Oct 1, 2001 · Locks · CA

Doors lock by themselves whether consumer is in vehicle or not. It seems to be worse in hot weather. Contacted dealer, and dealer had tried twice, but has not fixed problem.

Filed Sep 17, 2001 · Locks · CA

Our doors lock by themselves intermittently. Mostly happens when vehicle is shut off and doors are unlocked, as the passenger side door is opened the doors (all) lock again. It has happened a few times when the doors are shut, the vehicle will lock by itself. It once did it with a child inside and we had to get the other set of keys to unlock it. This could have been more of a problem if the other keys were not in close poroximity.

Filed May 21, 2001 · Locks · OH

There has been an ongoing problem with lock immediately relocking after unlocking is attempted. This has been into the dealership on 8 separate service attempts, include an additional problem that was developed with grinding locks. This is a major safety issue, and the dealer and manufacturer do not feel that this is a major safety/ security issue.

Filed May 15, 2001 · Locks · FL

When attempting to exit out of driver's side door, driver's side door fails to open from inside, preventing occupants from exiting vehicle. Also, sliding door fails to open from inside, preventing occupants from exiting vehicle. Consumer has contacted dealer.*ak consumer states passenger side door at times does not open, passenger side door has to be double clicked to open and close.

Filed May 11, 2001 · Locks · FL

The saftey issue with my mercury villager started on 2/18/99. The door locks will lock by themselves on many occasions. The doors will lock when the keys are in the ignition and a door is shut, when the keys are out of the ignition, when driving over any bumps in the road. As of today, my vehicle has been in for service for the door locks 5 times. A couple of weeks ago my 3 year old was locked in the car in his carseat with the keys in the ignition. I live in key west florida and it is beginning to get very hot here. I am seriously concered with the problem and it has become a huge safety concern. I am tired to taking the vehicle in for servicing and a month or two later it is back in with the same problem. I have phoned ford customer service. They had the service manger from our one local dealership call me. (his phone call took 2 weeks to get) we eventually set up another appointment for the van. (after I had to wait another week while he was on vacation when I originally called him back.) I have esp coverage on my van which is paying for part of the rental fee for the van I rented while mine is in the 5th time trying to be repaired. I am not sure where to turn at this point with these safety issues!!! I am becoming very disgusted with the entire process. I am utimately afraid of my toddler being locked in a car in key west when it is 90 degrees. Please respond. Following are the dates the vehical was in for servicing for the locks: 2/18/99: 8/25/00: 10/02/00: 1/30/01: 2/28/01 : and : 5/8/01.