Water pump leaking coolant. Recalled according to bmw website. Called mini mall of ga no one would help or call me back around thanksgiving. Scheduled appt today for repairs my husband drove my mini to the dealership they wouldn't do anything said there was no recall on my VIN number and the water pump warranty expired dec 11 2018......how convenient. My 2012 only has 55,000 miles on it !!!!!! The service dept at mini mall of ga is a joke they would not even look at the paperwork my husband had or listen to what we were trying to say. It was like speaking to robots that kept repeating themselves. I need this fixed and do not have the 800.00 they are asking for
2012 MINI Cooper Countryman engine complaints
Page 2 of 2: complaints 11 to 28 of 28, newest first, as owners wrote them.
Tl* the contact owns a 2012 mini cooper countryman. The contact stated that the temperature gauge indicator flashed to turn the vehicle off due to overheating. The dealer (mini cooper of alexandria, 5990 duke st, alexandria, va 22304, (703) 751-4630) was contacted and indicated that the vehicle was excluded from any recall campaigns. The dealer did not diagnose the vehicle, but advised the contact to schedule an appointment. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 56,000. *tt consumer stated other mini cooper countryman vehicles, same year, make, and model had recalls for this exact issue,however, this VIN was not included in the recall. Recall 18v248000- electric auxillary water pump fails and over heats-mini cooper countryman s 2012 affected. My VIN not included in the recall,despite experiencing this exact issue. Water pump and relevant parts. Updated 10/9/18
Confirmed with mechanic faulty electric auxiliary water pump, however, my VIN is not listed in this exact issue that is being recalled.
Tl* the contact owned a 2012 mini cooper countryman. While the vehicle was stationary, it caught fire without warning. The contact noticed smoke under the hood of the vehicle near the engine. The vehicle became engulfed in flames immediately. A police report was filed. The fire department extinguished the fire. There were no injuries sustained. The vehicle was destroyed and towed. Mini of mt. Laurel (1311 nj-73, mt. Laurel, new jersey) was made aware of the fire. The manufacturer was made aware of the failure. The contact received notification of the federal safety agency campaign number: 18v248000 (engine and engine cooling) a year and a half after the failure occurred. The failure mileage was approximately 50,000.
Tl* the contact owns a 2012 mini cooper countryman. When the vehicle was started, smoke appeared under the hood. The contact unlatched the hood and flames appeared from the engine. The contact was able to extinguish the fire. The vehicle was towed to mini of baltimore county (720 kenilworth dr., towson, md 21204, (443) 798-3461) where it was awaiting diagnostic testing and repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 76,000. The VIN was not available. *tt no VIN number updated 8/30/18
I keep having problems electric problems engine lights come on coil broke broke down won't start
I'm just noticing a coolant leak puddling up under from what I was told was the thermostat or it's housing or both.. My engine sounds like it's running with no oil. I go to check the dipstick and the oil at the very end of it seems almost impossible to accurately read, because it's not uniform in it's coating at the tip of it. Like if it was splashed on. Not sure if the auxiliary cooling system is even working anymore, which used to run for a minute or two after engine shut down. I'm adding the oem specified coolant along with water, 50/50, every day now, because the reservoir shows it's loss of coolant. Vin check shows no recalls, but I'm having the same issues as the recalls. I just want my vehicle running like it was when I first got. I began finance on the vehicle less than a year ago, and I still owe 16k on it. I shouldn't be worried about the car dying out on me already. Bad enough I work 35 minutes away and public transportation including help from anyone is also pretty much impossible. It's stressing me out big time. I can't afford to get fired. Where I work, they don't care about my issues. I also require an iid equipped vehicle, so rentals are out of the question, otherwise, I probably wouldn't be here writing this message! Thank you. I really feel unsafe being on the highway as who knows if my car's engine even has oil. Or if the coolant hoses will just blow off. Either way, I feel like I'm riding with defective equipment. I tried to baby this car driving, because I can't afford a 16k broken car. I feel trapped.
I purchased the used 2012 mini cooper countryman, I drove it for 84 days, and while I was driving the car the engine suddenly went dead on the road and stopped working. I took the car to the dealer where I bought it from after two weeks they said the timing chain broke and caused it to destroy the engine, now I have to pay for the new engine. I checked on line to see if there were any problems with timing chain on these cars, mini said they had problems in the previous model cars that made and they fixed the problem, apparently the problem still exist in the newer models.
My 2012 mini cooper countryman with 30,000 miles is requiring replacement of the thermostat and water pump - both of which were recalled and replaced on the 2011 mini cooper countryman. There are not any parts in the united states currently to fix the car. We will be without our car for nearly 3 to 4 weeks while we wait for these parts and we have been told not to drive our car on the highway. The dealer said tough luck.
Timing chain stretched causing timing to be off by 75mm, this resulted in damage to the eccentric shaft and timing chain. Engine engine malfunction light illuminated, upon inspection at mini dealer determined the above condition of vehicle.
Tl* the contact owns a 2012 mini cooper countryman. The contact stated that while driving at 40 MPH, the engine sputtered and there was smoke coming from the rear of the vehicle. The contact powered off and restarted the vehicle. Upon further inspection, the contact noticed that oil was leaking. The vehicle was towed to a dealer where it was diagnosed that the hose pipe and freeze plug overheated and melted which caused the engine to require to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 44,000.
Engine light came on so I went in for a diagnostic. I live 2.5 hours from a mini service center. The diagnostic at autozone just listed a bunch of misfires and nothing else. That explained the harsh sounding start and sputtering. As days have gone by, car will lose power in the middle of traffic, struggle up hills, fail to maintain speed limit, and struggle to start in the morning. All these events have occurred less than a month after being serviced at seattle mini. I'm sure I'm under warranty, but I'm not happy about having to drive 2.5 hours if I can make it there, for something they seem to have been having complaints about.
Our 2012 mini cooper countryman was parked in parking garage. Within minutes of shutting it off the engine caught on fire which spread quickly. The car was completely destroyed. Other cars next to it were affected and the floor of the parking garage was closed due to damages. This is very serious and dangerous.
Only run 12000 mile less than year there is rattle sound on speedometer" specially navigation screen. They try fix the problem, and tell me , they can not fix, because it coming from speedometer. And print our one piece paper, which is mini official paper as below" subject: buzzing noise from speedometer situation: when the vehicle is deceleration the customer might experience a buzzing noise form the speedometer, when speedometer needle is between 0 and 12 miles per hour. General information: this is normal operation????. What?? Normal? This sound make me crazy, same sound everytime I run. I was talk to mini tec person, many people complain about this problem, but mini u.s.a don;t recall anything. They should recall for this problem, since they agree there is noise form speedometer" I have printed paper from mini. Also there is noise inside of car, they already fix the dashboard, and ,side door noise.
The driver side window motor died and needed to be replaced. The transfer case and drive shaft both needed to be replaced after only 14000 miles on a 2012 vehicle. The vehicle has been making a terrible grinding noise and rusting out from the axles but was told it was safe to drive until they could fit me in for an appointment. The grinding continuously got worse until when they took in the car today realized the problem was much worse than anticipated. It seems I am not the first individual to have such a problem with the vehicle as well.
On a 2012 mini countryman s all4 with manual transmission, starting at 15500 miles on the car, began noticing odd response to the throttle when accelerating on the highway. The clutch would engage and engine increase revs (200-400 RPM) to accelerate while not depressing the clutch pedal. This worsened over the next 500 miles until the RPM difference was 2000-4000 RPM. Finally, the clutch gave completely, with smoke billowing from the hood and obvious smell of burnt plate, even though I had not engaged the pedal while traveling on the highway in high gear. After allowing the car to rest during the day, I managed to get moving for 1/4 mile before stopping at a light. Upon takeoff, the car shuddered violently, and then disengaged from 1st gear and would not re-engage. Had the vehicle towed to dealer for replacement.
On 3/6/12 (vehicle mileage 4,743) my wife and kids were driving in our 2012 mini countryman s and the engine suddenly went into limp mode with reduced power on the freeway and needed to be towed to the dealer. The engine computer was reset and the vehicle was returned to us. On 5/15/12 (vehicle mileage 9,318) the same issue occurred and the car again was towed to the dealer for the replacement of the valvtronic acutator. On 7/27/12 (vehicle mileage 13,140) the same issue happened again (engine went into limp mode with loss of power and my wife and kids were stranded on the freeway 100 miles from the dealer. The car was towed to the dealer and the vehicles computer was reset. I reported these series of incidents to mini USA customer care as I do not believe the vehicle is safe to operate for fear of having my wife and kids stranded again and have requested a replacement vehicle or refund.
My mini was stopped at a traffic light behind a toyota 4 runner when I was struck from the back by a careless driver in a midsize sedan who had failed to see the cars in front of her stopped at a red light. The damage done to both the car that struck mine from behind as well as the damage done to the 4 runner were minimal by comparison. The mini incurred irreparable damage to the front end of the car. My concern is that the airbags never deployed and the driver of the 4 runner pulled me out of the car due to fire he saw coming from under the engine of the mini, before long the whole front end was engulfed in flames. The car was declared a total loss. Should the vehicle have caught on fire? Shouldn't the airbags have deployed with the gravity of the damage?
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