The contact owns a 2010 Mini Cooper. The contact stated while driving at various speeds, there was a rattling sound heard with a burning odor detected. The vehicle stalled without warning. The check engine light warning light was illuminated. The vehicle was taken to the dealer on several occasions however, the mechanic was unable to determine the cause of the failure. The dealer performed an oil change and the check engine light was reset; however, the failure recurred. The vehicle was taken back to the dealer and diagnosed with engine failure after failing the smog test. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but informed the contact that the Vin was not under recall. The failure mileage was 104,000.
2010 MINI Cooper engine complaints
Page 2 of 2: complaints 11 to 40 of 40, newest first, as owners wrote them.
I have made several attempts to reach out to dealer. The check engine light came on the same day I purchased car. I brought the car back, the dealer said they would replace it, but couldn't do the work that day. They provided me with a false inspection report. They never followed up with me after several months had gone by and several phone calls had been made with them refusing to return my call. The car turns off on its on while driving. The brakes are also not good on the car. I had to get an oil change, wiping blades after a month of having the car. The AC fan is also not functioning. I would like to escalate this issue, because I am unable to pass my state inspection as well as feeling unsafe to drive a car that can turn off anytime on the road while driving. I waited to take to inspection because I was waiting on the dealer to communicate when they will replace the part. after several months of refusing to respond to my phone calls and emails. I have decided to report their intentional negligence. I also purchased a warranty. through this company EPOVO auto group. I have not received a follow document certifying my warranty purchase through them. Uncertain of legitimacy of this warranty as well. I have filed a complaint with BBB and Federal Trade Commission. I have not received a response. The following failed inspection codes: P0014, P0015, MIL Command.
Mini cooper timing chain tensoner defect. I have a r56 hardtop 2010 mini cooper. My car started having issues like turning off while driving. A rattling noise under the hood, especially on the passenger side of the car. While I was driving I heard a loud snap noise and my car shut off. The engine would not turn over after that and when I looked under the hook there was a broken valve cover. The timing chain broke and caused massive amount of damage to my car. The mini dealership in las vegas is not honoring the lawsuit. Not really sure how to proceed. They want $3,500. In repairs. My car is only at 83,000miles and just paid off. Not sure how to proceed.
2010 mini cooper s 2 door, up to date with all maintenance and service, changed oil every 4,000 miles. Car showroom quality. At 81,000. Miles I shut it off in my garage and later went to start the engine, it was dead and would not turn over even with a charge. I had it towed to braman motorcars, wpb, fl where I purchased it new and original owner and was told it is the retention chain. Bmw of n. America had a class action suit for 2007 to 2010 mini coopers, suit closed in 2015 said my VIN was not part of the class action suit and refused to fix my car. They want 11,000-13,000 to fix. I am within the years the suit was mentioned my mileage is right at the point it makes mention in the class action suit. My VIN # is not included because they only paid on the VIN numbers that were in the suit. Bmw of n amer. Did not add VIN# of other cars that were not in the suit. I was never contacted and did not know about my car. I am told I can junk it and buy a new car. I took care of my car for everything and now my car is just gone and they are not wanting to help me fix it. Bmw of n america did not off any goodwill on the repair nor make it a recall issue. They just settled the case for the cars known at that time and the rest of us can just go pound dirt! I now am without a car or transportation and braman motorcars tried to take advantage of me with quoting me high prices on a new car, that I cannot afford. Please help. No one that knows me or my car can believe this has happened to my car because of how well I take care of it.
Engine lost power on highway. Timing chain loosened, caused severe engine damage.
'death rattle,' a rattling sound that comes from the passenger side of the vehicle. 002d50 dme:super knocking 002d9c dme: knowcksensor, signal car runs rough found super knocking plausiblity faults and rattling from the engine. Timing chanin is faulty replaced timing chain crankshaft pulley bolt timing chain kit chain guide bolt seal chain guide bolt seal timing rail bolt camshaft bolt camshaft bolt spark plug ilzkbr7b-8d timing rail bolt valve cover gasket set broken timing chain guide ==complaint== broken timing chain guide in oil pan ==cause== correction: removed oil pan, cleaned clogged oil pump and resealed oil pan chemical gasket bmw oil service cost of all repair is labor$1450.00 parts$534.89 tax$52.15 total$1922.04 paid$1922.04
Tl* the contact owns a 2010 mini cooper. While driving 45 MPH, the vehicle made an abnormal noise. After safely pulling the vehicle off the road, the check engine warning indicator illuminated. The vehicle was towed to blue ridge motor work (2424 fort henry dr., kingsport, tn) where it was diagnosed that the timing chain failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist due to no recalls being attributed to the VIN. The failure mileage was approximately 97,000.
The timing chain is failing at 80,000. Dealer and miniusa have agreed should last 4 life of the engine at least 120,000. . Caused oil to burn off , which caused wearing and damage to exhaust camshaft,seal , and vanos. Time chain failure has been documented on other models and class action suit has determined mini is responsible for failure and knew about failure in the 2010 as well as far back as 2008. Mini has reduced repair costs from 4200$ to 1400$ but are refusing to take responsibility this far for full reimbursement. Time chain should have been a recall. Vehicle was operating when time chain began to rattle
Timing chain issues that would make car randomly rattle then just turn off in the middle of traffic or at a stop light. Car would skip gears as well. Our 2009 has the same issues and mini has told us it is the timing chain as well. We spent over $1800 fixing this issue that apparently has been an issue with other mini cars.
Car shut down enroute to hospital. There was no warning (as characterized by many owners). I had the car towed to a reputable repair facility. They informed me that the timing chain tensioner had disintegrated and caused the timing chain to "slip". They ran a compression test on the 4 cylinders. Two of the cylinders have 0 compression and the other two have seriously low readings. They told me that any additional damage is indeterminate. The exact sequence of events beginning with the timing chain tensioner has been documented in great numbers. This resulted in recall for this problem up to the 2009 model year. Why wasn't this extended to the 2010 model year?
Purchase previously owned (by 1 owner, low mileage) 2010, mini cooper from dealership 2 years ago. Currently has only 70k miles. Last week while driving, timing chain failed subsequently causing $3100+ in estimated damages. First issue I have is how does a timing belt last only 70k miles on a supposed high-end, high-performance vehicle like mini/bmw? Every other vehicle I have ever owned (foreign and domestic) recommends changing timing belt around 100k miles, so the thought of changing a timing chain was for at least 20k more miles never crossed my mind. Second issue is a class action lawsuit has been awarded to mini cooper owners (same make and model) on or about 2010 for this very problem. However, mini cooper corporate headquarters customer service, and the only local mini cooper service center in san antonio texas has informed me that my VIN # was not affected by this settlement...even though the cause and affect of the timing chain failure is exactly the same problem my mini cooper experienced with only 70k miles.
Tensioner broke causing timing chain sheared the camshaft gear and destroyed engine...had car 7 months...bought used at toyota of nicholasville in nicholasville ky
The timing chain guide rail, chain tensioners,slike rail friction wheel etc all had to be replaced and it only has 13000 miles I know that bmw is being sued and habberstad said that we would be informed of the suit if our vehicle is part of the suit. Please help us with this matter.
The car just stopped running. We towed it to a mechanic and the engine broke down. It appears to be an issue that has been identified by many others and a class action suit is in the works. I don't have the $5000 to repair it. I'd like for mini/bmw to extend the warranty to 7 years and cover this repair since it's a known issue.
The water pump and thermostat in this vehicle failed. After getting it replaced at the dealer I learned later there is a recall (that had already been completed). I also learned that the thermostat may have been covered by the federal emissions warranty (the dealer said it wasn't because the light wasn't on).
I was driving the car for a 300 miles trip, never had an issue before. After stopping in san antonio the fans kept running for at least 15min. Stopped at a conveinience store and topped off coolant which wasnt missing any and checked the oil level and added one quart of oil. Taking on the trip to austin tx, the car was running fine at 70mph when my low oil light came on. Ten seconds later pulled to the side and smoke started coming from the engine. Less than a minute later on the side of the road and fire started blazing throughout the car burning all our belongings.
I purchased my 2010 mini cooper hardtop in october of 2010 with 2,446 miles on it. This car came from a mini dealership. I have driven this vehicle for the last four years without one mechanical issue. Today I have approximately 41,000 miles on the car. On the evening of february 16, 2015, I started my car to leave my place of employment and a low oil indicator light flashed. Living in a cold weather climate, I thought the engine needed time to warm up. After letting the car warm up, I attempted to leave the parking lot and the car failed as I was about to make a turn onto a main road. My husband had the car towed to a local mini specialist where we were told the car was extremely low on oil due an internal leak coming from the timing chain tensioner seal. We were told the leak has been happening for a while; however, the first indication of low oil was only minutes before the car failed. The car had been to a local mini dealership for regular service less than a year ago. In addition the mechanic found coolant in the cylinders and is unsure of how this occurred. The mechanic feels it could have been caused by a cracked engine block or cracked cylinder head. Additional testing would need to be done on these parts to confirm. At this time, my husband and I are being told that the entire engine needs to replaced on a car that only had 40,000 miles on it. The estimated cost we received was $10,315. This is a tough pill to swallow considering it is a "young car," in our minds. With all of the issues found by the mechanic it seems as if this car had a faulty engine from the start. I have contacted mini USA regarding this issue and hope they stand behind their vehicles.
We purchased a used 2010 mini cooper s convertible from schwartz mazda in, shrewsbury, nj on dec. 27, 2014. After two separate mini cooper dealer service depts confirmed that the time chain was beyond specification by 6 mm and needed to be replaced. After several attempts, we got no where or satisfactory resolution with the dealer to replace the timing chain. We feel that our safety is at risk and should be fixed, as expressed in the limited warranty of the vehicle given by schwartz mazda.
I have a relatively new mini cooper (2010 hatchback) with 51,000 miles. Recently, I started hearing a rattling noise coming from the passenger side of the vehicle. Upon doing a search online, I came across hundreds of other owners who experience the same exact issue - know as the death rattle, the tensioner and timing chain comes apart (a known manufacturing defect) and can cause the car to either stall while in motion and cause catastrophic damage - as the chain is metal. The issue has received significant attention and extreme frustration - leading mini to try to silently address the issue on a one-off basis rather than issuing a voluntary recall. For customers who complain (even when the vehicle is out of warranty), mini has been paying for having the timing chain/tensioner fixed. For the hapless consumers that do not know, either they pay thousands of dollars to have the vehicle fixed or find themselves in an accident. Mini cooper is allowing a known manufacturing defect to continue unaddressed and for thousands of consumers who have a relatively new vehicle could be subject to extreme risk - if the timing chain/tensioner fails due to a manufacturer defect. Please take a look at this redditt post - please see this reddit post: http://www.reddit.com/r/mini/comments/2rvh26/mini_death_rattle/ - which explains how mini has been paying for certain repairs to silent the customers who complain the most. There is a significant safety issue - if mini is paying for repairs outside of warranty, they clearly acknowledge there is a manufacturing problem/defect but only are resolving this on an ad hoc basis - why should owners who don't know about this "fix" be subject to driving a potentially unsafe vehicle?
Mini cooper 2010. Starting/stalling issues. Car doesn't start. It happened a couple of months ago as well. Car has been towed 1 and brought to prestige mini in nj (car dealer) for service 3 times. After replacing battery and an engine sensor, the problem persist. The car will be towed again today (jan 30, 2014) for further costly repairs. I have extended warranty and maintenance on this car but even with that, the cost of repairs and towing are not covered. This is a very poor, unreliable car (mini cooper 2010). Responsiveness from prestige mini is also very poor. Service manager doesn't respond to calls or return voice mails. Very poor service.
Engine seemed to be lacking power intermittently driving to work. Felt something was wrong, but no indicator lights displayed so I continued driving. Noticed heater began blowing cold air, yellow warning light came on indicating engine was beginning to overheat. Within 10 seconds, red warning light replaced the first light (engine overheating!). Continued on until I could safely stop. Called wrecker to take to repair shop. Found coolant & oil had exploded from engine with visible crack in the plastic housing. Thankfully, car was still under warranty. Mini dealership honored the warranty. Stated the vacuum pump had failed causing catastrophic failure of the entire engine. Engine is being replaced.
I had just parked in our garage and got out to get items out of the trunk of the car. My leg touched the tail pipe of the car and there was in instant burn to the calf of my leg. It only took one second. It was the size of a quarter and skin was burned off instantly. It is quite painful. I took a picture of the injury and I also took a picture of the tail pipe to show that it sticks out beyond the bumper. I feel that this is a poor design in regards to safety.
Tl* the contact owns a 2010 mini cooper. The contact stated that on two different occasions, two passengers sustained burns to their legs from the exhaust pipe while placing an item in the trunk. The vehicle was not taken to the dealer and the manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 5,600 and the current mileage was 5,732.
Tl* the contact owns a 2010 mini cooper s hatch back. The contact stated that the vehicle would stall sporadically while driving at various speeds and would often resist starting attempts. The contact was able to restart the vehicle every time the stalling failure occurred with the illumination of the instrument check engine light. The dealer was contacted and the vehicle was taken to have the failure diagnosed where the failure was contributed to excessive carbon buildup. The vehicle was repaired. The failure mileage was 16,000 and the current mileage was 18,000. Updated 03/14/12 *bf the timing chain was leaking and had to be replaced. The consumer has since traded the vehicle. Updated 04/18/12
Tl* the contact owned a 2010 mini cooper. While the vehicle was parked and turned off, there was an explosion under the hood. The contact inspected the vehicle and noticed a brown spot on the hood and flames underneath the hood. The fire also spread throughout the vehicle. A police and fire report was filed. The vehicle was towed to a tow yard and declared destroyed. The approximate failure mileage was 45,000.
My daughter got out the passenger door and walked around to the back of the vehicle to get grocery bags from inside of the trunk area of the hatchback. As she leaned forward to grab bags from inside of the hatchback area which was opened by myself she suddenly was taken back by a stinging feeling on her lower leg. As she started to scream I asked what the problem was. She told be that her leg felt like it was on fire. As I looked down I saw a crescent shaped dark red area on her lower leg that was caused by the tail pipe that protrudes slightly from the bumper. She developed a burn on her lower leg that not only hurt but she is afraid she will leave a scar. This should be corrected in some manner to prevent anyone from suffering from burns either using a heat resistant metal or a shorter tailpipe. Any questions please feel free to call or write [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The tailpipe of the subject vehicle extends beyond the rear bumper. My lower leg inadvertently made contact with the exhaust and, as a result, I suffered a serious "c"-shaped burn. The injury has required medical treatment. *tr it appears that the manufacturer recalled a prior year's model for the identical and/or significantly similar issue. It is my understanding that the subject vehicle is a sister and/or clone of the vehicle that was recalled.
Tl* the contact owns a 2010 mini cooper. The contact stated that after turning the vehicle off, she could hear a loud and abnormal knocking. The vehicle was inspected by the dealer who advised her that the noise was a normal occurrence for the vehicle yet the dealer repaired the fuel filter. The manufacturer was contacted and confirmed that the noise was normal for the vehicle. The failure mileage was approximately 10. The VIN was unavailable.
Cold / warm start knocking noise nothing done by global imports.
Vehicle caught fire while parked and unattended for over 7 hours. It was reported to the metropolitan police department under report number 10-140-031. The fire department advised it was mechanical defect.
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