The vehicle is experiencing repeated failure of the Footwell module (FRM), a known defect acknowledged by MINI/BMW. During the two years I have owned the vehicle, the FRM has required four separate reflashes due to recurring malfunctions. The failure causes loss of proper power window operation, including the passenger window reversing or rolling down unexpectedly, and loss or malfunction of other body electrical functions controlled by the FRM. Headlamps will not turn off, resulting in a dead battery and electrical/intermittent dash light surges. The FRM failed again after a software reflash, which is a documented trigger for FRM internal memory corruption. MINI/BMW issued and Extended Limited Warranty for FRM failure, acknowledging this defect; however, I received the official notice after the warranty period had already expired, leaving no opportunity to repair the defect while covered. This failure affects safe operation of the vehicle, including the inability to properly secure windows and maintain normal electrical functionality. The issue is not due to wear or misuse, but an internal electronic defect recognized by the manufacturer. The repeated nature of the failure and reliance on reflashing demonstrate the defect was never fully resolved. I am reporting this issue to document the repeated failures, late manufacturer notification, and ongoing safety-related electrical system issues. I purchased the vehicle with 86,000 miles. It now has 100,000, well below the criteria for the LW. In the 14,000 miles and two years I have owned and driven it, it has required four FRM reflashings. Had I known about the Extended Limited Warranty, I would have had BMW repair it under said warranty. That wasn't possible because I received notice of the known failure after the ELW expired.
2010 MINI Cooper: headlights failing or too dim
8 of the 92 complaints about the 2010 MINI Cooper describe headlights failing or too dim.
- owner complaints
- 8
- of this car's complaints
- 9%
- recalls
- 0
Headlights failing or too dim by model year
- 20211
- 20171
- 20162
- 20151
- 20141
- 20122
- 20115
- 20108
- 20093
- 20084
- 20074
- 20061
- 20051
- 20032
- 20023
What owners say
COPY OF COMPLAINT sent to MINI USA today 9/2/24. (Removed my personal data -name, address, email, phone number): I have been waiting since JULY 2023 for notice of a fix for this DANGEROUS ISSUE of failed FOOTWELL MODULES that can CATCH ON FIRE! How is this either legal or humane? When I call, and I call regularly, to ask about any progress made in CORRECTING THE POTENTIALLY FATAL to the driver, problem, I'm asked to BE PATIENT...that a fix is being studied but none has become available. And, oh yes, always the "FOOTWELL FIRES are very very rare"...so I suppose if I have one and I DIE my heirs should take comfort in knowing that it was very very rare? Here's the bottom line. I spoke with a service manager at MINI OF LOVELAND and I will not divulge his name because he doesn't deserve to be reprimanded or hassled. I asked him if they were replacing ANY FOOTWELL MODULES BECAUSE OF THE RECALL. I was given the same BS about "working on creating a part that will fix it". Yeah, right. But here's the jewel in this conversation: When I asked what they'd do if my Footwell module failed for MECHANICAL REASONS he told me and I BELIEVE it's a fix that should be offered to all affected owners: "He told me that when FWMODULES in my make/model/year mini, fail (not catch fire but fail as they normally do - i.e. windows won't go up or down, OR turn signals and or/headlights won't work, etc. the fix for that also address the recall issue: REPLACE THE FOOTWELL WITH THE SAME PART with these modifications to address the corrosion/fire recall: They remove the old broken module. They clean out the entire footwell removing any signs of corrosion from the leaked in water. THEY PACK the module with material that will prevent moisture from seeping in. AND then they close it back up! AT NO CHARGE TO THE OWNER> I WANT THIS FIX! I deserve this fix as do other mini owners who are affected by this recall to prevent death or severe burns or both from failed footwell modules. THANKS
On [XXX], mileage was 47,744 I took Mini for service, and told them that the front right headlight didn't work, they replaced the light bulb and they found out that the headlight was still inoperable, and internally shorted. They didn't want to include it in the extended warranty. The mini has electrical issues (FRM). The headlight wires are damaged inside the light housing and are bare-striped even if you change the light bulb when you hit a bump the wires touch the bulb short out. So my car was under the extended warranty when I took it to Braman Motors Miami for service but they failed to correct the problem. BMW of North America extended the warranty for 10 years /156,000 miles whichever occurs first, as determined by your vehicle's service date (original service date is 3/16/2010) extending the limited warranty for the Footwell Module (FRM) This problem is a known problem by BMW / Mini they currently have open recalls on the model, series, production date, and year. but since hardly anyone files complaints to the federal safety agency in Fla, this problem is ongoing. [XXX], under violation of federal law (The Safety Act) dealers can't sell, lease, or deliver any vehicle until recall repairs have been performed. But they overlook the problem at the dealership when the car is in the shop for service. I was given a multi-point inspection it passed 28 of them LOL, but the first one (Operation of all light and signals, (passed)...lol So how can this test pass? When I picked up the Mini nothing was working turn signals, the front right headlight, windows, hazard lights, fog lights. However, the dealer overlooks the safety recall and wants to charge the client an additional charge to diagnose the FRM. They gave me an estimate for $1,985.38 if I had approved the work that they said the Mini needed, but nothing to do with the recall (FRM) is this how BMW handles this safety recall? They don't care to solve the problem at any level dealer or manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
The contact owns a 2010 Mini Cooper. The contact received notification of the federal safety agency Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing an electrical failure. The contact stated that the turn signals, the headlights, the power window switches, the gauges and other unknown components were inoperable. Additionally, the contact stated that the vehicle had locked independently. The local dealer was contacted and informed the contact that they needed to pay a fee for the repairs. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 93,000. VIN tool confirms parts not available.
The contact's son owns a 2010 Mini Cooper Hardtop. The contact stated that the windows failed to roll down, and the turn signals and the headlights were inoperable. Additionally, the check engine warning light was illuminated. The vehicle was taken to several independent mechanics, where it was diagnosed that the footwell control module (FRM) was severely corroded. The contact later received the federal safety agency Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and advised the contact to take the vehicle to the dealer for a temporary repair and she would later receive reimbursement. The local dealer was contacted, and an appointment was scheduled for temporary repair; however, the manufacturer informed the contact that they would no longer provide reimbursement for any repairs completed prior to the safety recall because the vehicle was drivable despite the safety failures. The vehicle had not yet been repaired. The failure mileage was approximately 47,000.
While driving home one night the following items failed to work: Head lights; turn signals, front windows (so no hand signals); Hazard lights; interior lights; and speedometer dash light. This occurred shortly after a battery change. I am not sure if tail of brake lights function at this time. Driving the vehicle in this condition presents a unacceptable safety concern. During daily light hours I had already noticed the turn signal issue and just thought maybe a relay was bad and had not had time to investigate. Investigation revealed the failed part is the FOOTWELL MODULE, and that this is a KNOWN ISSUE by Mini Cooper. Rather than issue a recall and fix the parts, they offered an extended warranty that lasted 10 years (which expired 13 months ago for my car). As a safety issue, this should have been a recall for all vehicles, not a wait til people have a fail to fix. This issue affects newer models as well.
While driving, cars around me were beeping when I switched lanes after signaling and stepped on the brakes. I was nearly rear ended! Come to find out all of my lighting systems were inoperable. I had: *no brake lights *no turn signals *no hazard lights *no headlights *no tail lights *windows were inoperable. The list goes on. This is terrifying to have happen while driving, and even worse, I didn't realize what was happening until I had nearly been hit by two different cars. This would have been even worse had it failed at night. I had my car towed to the dealer to be diagnosed. The issue is that the footwell module (aka frm) had failed. This happened at only 41,000 miles. Apparently this is extremely common and a long-known defect on mini coopers. In my opinion there needs to be an immediate recall on all affected frms. I learned that mini issued a "silent recall" of extended warranties, from 4 years to 8 years, and now to 10 years/156,000 miles. I am outside of warranty 6 months by time, but within warranty by 115,000 miles. I contacted mini USA to request that they cover the part repair, as this is a known defective part in my car's model and year and a critical safety issue. They have refused, despite me getting in touch three times. I also notified customer relations at mini USA that I never received notification of the warranty extension on this part, or on any other part. Additionally, I have not received any notification of recalls that apply to my vehicle, though through my recent research I have found that some have been issued. A quick google search as well as discussions with mini techs will reveal widespread frm failure. Many other complainants on this page are regarding the same issue. Has any investigation taken place? If not, I hope there will be one.
After receiving roadside assistance for a battery issue I was driving home at highway speeds at night when the interior lighting of my dashboard went out and my instrument cluster, turn signals, fog lights, high beams, and windows ceased to function. When I made it home I scanned my vehicle via obd2 and a plethora of codes had appeared almost all related to safety features such as lighting, airbags,dynamic stability control, suspension, ABS, and speed sensing devices. After several hours of research and diagnostic work I determined the problem to be the driver side footwell module which has long been known to be a defective item to mini/bmw so much so that it's been given a warranty extension of 10 years/ 156,000 miles that remains active, but only to eligible vehicle warranty holders. After my experience of losing practically all vehicle lighting which included both turn and hazard signaling ability while driving at night and at highway speeds I implore the federal safety agency to issue a safety recall on these faulty footwell modules given the ease and suddenness at which they cease to function for reasons that range from moisture intolerance, routine maintenance practices, and emergency roadside assistance as was my particular case. The problem has already been acknowledged by the manufacturer and I feel it is now time that the government address this known safety issue in order to protect america's roads and highways as well as the citizenry at large.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2010 MINI Cooper headlights
Is headlights failing or too dim a common problem on the 2010 MINI Cooper?
8 of 92 owner complaints about the 2010 MINI Cooper (9%) mention headlights failing or too dim. The model year with the most reports is 2010.
Is there a recall or service bulletin for this on the 2010 MINI Cooper?
There are 0 recalls and 1 service bulletin for the same area of the car. Check them below with your VIN.
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