Car was serviced under one recall in spring of this year; however, noise persists on left front; maintenance manager informs me that it could be some part other than ball joint and not a part of recall. No safety defect indicated.
1994 Mitsubishi Galant suspension complaints
Page 2 of 3: complaints 11 to 40 of 57, newest first, as owners wrote them.
Front ball joints broke when owner was turning a corner. He got out of car and saw tire had slumped over. Please describe details.
The ball joint to driver's side broke while I was driving down road at 50mph, the car veered to left and skidded about 500 feet before I could get vehicle to stop. When I did the driver tire was perpendicular to the car and the base of motor was resting on the ground. After mitsibushi repaired the ball joint and half shaft that also broke. I transported it to ocala florida from odessa texas on a car carrier since that point I have learned all 4 motor mounts were broken. I contacted mitsibushi because it is my understanding that for all 4 to break substantial trauma would have had to occur, the car has not other trauma except the wreck in odessa when the ball joint snapped. Mitsibushi told me to take it to a local dealer here, I did and now they are declining to fix motor mounts that I contend were broken during that wreck. I have a complete file of events and receipts and names I would like to send via mail to your association if possible please provide me with a mailing address so I can fully explain the situation and provide the proof I have relating to the entire situation. I have been so financially and emotionally strained on this incident that I have been having problems with this car since 8 days after I purchased it used, but purchased to have reliable transportation and yet I have had more uncertainty with this car than anything all related t a ball joint recall. Thanks sincerely [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Recall 00 v 421 001/lower ball joint boot: reporting upper ball joint is failing as lower ball joint; notified that upper ball joint is not covered under recall.
No summary listed for above vehicle.
Recall#00v421001/manufacturer's recall sr01-007. Contacted dealer, and dealer stated vehicle was salvaged. Dealer will not fix vehicle.
The car is veering to the right all the time. The body of the car shakes up/down and left to right. This is very noticeable at 30mph. Below that speed, the steerig wheel moves left to right rapidly. When the car dips, the car bounces sideway that could be compensated or controlled by the steering wheel. *ak (dot number: xlj6 7375 tiresize: 185/70r14)
Manufacturer's recall sr-01-0007; control arm:upper ball joints on leftside of vehicle broke. Dealership was aware of problem.
While driving lower ball joints collapsed and front passenger side tire turned outward. Also, axle came loose. Dealer has not seen. Vehicle was under recall, but has not been serviced.
Consumer took vehicle in for lower ball joint recall 00v421001/ manufacturer's recall sr99-002 repairs. Vehicle's problem involved upper ball joints on right/left front side. Problem has to be repaired or wheel will come off.
I took my vehicle to a mitsubishi dealer for a recall on the suspension independent front control arm lower ball joint and was told by the mistubishi service department that my vehicle was not affected with the recall and that I would have to pay several hundred dollars to get it repaired with them. I therefore purchased the parts from the mitubishi parts department and had another mechanic replace the ball joints and booting at a lower price but with mitsubishi's parts. Since then I was told that there was another recall on the same parts that we were having trouble with and that I should bring the vehicle in again and that they would take a look at it. I was very shocked that after owning several vehicles over the years that I had never had to pay anything for parts or repair and was totally shocked. Also there will be two other reports filed for other complaints that I have had on defective parts with mitsubishi. Thank you.
The lower control arm ball joint failed prior to recall notice 00v‑421, consumer was denied reimbursement because several words were wrong on the invoice, the dealer has not been able to fix the problem. Nlm
Excess play in the lower control arms and ball joints.
Recall 99v066001. Ball joint separated from steering knuckle, causing driver to lose control and cause damage to vehicle. Under the recall, dealer only replaced one of the ball joints, and the others caused the collision. Dealer nor manufacturer will replace the other boot as stated in the recall.*ak
Consumer experienced problems before recall 99v066001, consumer wants reimbursement for several repairs and a total of nine trips to the repair shop due to defect.
I received a recall notice for the lower ball joints boots of my vehicle due to improper installation of the assembly at the factory. I took my vehicle in for the recall repair and they said that since the boot wasn't damaged they would not repair it. They did note that both ball joints were bad and needed to be replaced. I feel this is a defective part and that they are trying not to eat the cost of the repair. I question how many other customers had to have this part repaired they would not give me statistics on the number, I contacted the customer relations at mitsubishi dan merril and he denied any repairs. I feel that they are trying not to accept this is a faulty part on their vehicle. I have never had to replace a ball joint on any vehicle I have owned I find it strange that both are bad and there is a safety recall on a related part the ball joint boot. Please investigate this matter further and please call me at home if you need any further assistance . The safety recall notice is # sr-99002. I have been trying to determine the poping noise in my vehicle since 30000 miles. They say that the part failing is normal wear and tear. Ya right!.......thats why their is a recall.
Vehicle experienced failure of the recall component (99v-066004), prior to recall notification, excessive wear of the tires occurred prior to axle falling apart, consumer requesting reimbursement.
Consumer received recall manufacturer's sr99002 in 06/1999. Took automobile to dealer, and was told she did not have a problem. Currently, took automobile back to dealer, and was told that vehicle has too many miles. She took it to superior mitsubishi in fayettville.
Vehicle has been making a noise for some time. Currently, consumer finds out that the right rear lower control arm bushing are worn out. *ak
After vehicle was parked in parking lot for an hour, consumer started to pull out and heard loud noise. Stopped vehicle & noticed wheel had come off the driver's front side. Ball joints & tie rod ends were coming out. Vehicle was towed to dealership & consumer was informed the problem was not a defect, but was repairable.
Vehicle was swaying to right. Also, there was a knocking noise like something was coming loose.
The drivers seat belt will not remain locked when fastened. Nlm
The dealer claims that the ball joints passed inspection at the time of the recall, but now they are loose. Dealer says I am responsible for repairs
Recall work not performed in a timely matter and once perform a mechanic notice bolts on the control arm were loose or missing. 94 galant(sr-99-002). Yh
Lower ball joint - front: left ball joint came off while driving off the driveway. Had it replaced ($391.00) at pep boys. A few weeks later, I received a safety recall notice (sr-99-002) from mitsubishi. Took my car to the dealer on 7/15/99. The dealer replaced the right arm assembly on the other side free of charge. As instructed on the "reimbursements" section of the recall notice, I brought the original paid invoices to glendale mitsubishi for reimbursement. Hand them to mark toohey, service advisor. After calling him several times, he told me he gave them to the service manager, and that the manager would be calling me back regardin the status of my claim. No call received. I then came in person to see the service manager, he said that he never received the invoices, at his request I gave him copies. He told me that he would call me back. I have called to check the status of my claim, and only get the same answer: I will be called back, or my check will be mailed as soon as mitsubishi reimburses glendale mitsubishi first. As of today, november 18, 1999, I have neither been called neither have I received a check in the mail. Regarding the headlights: they have been flickering/dimming during decceleration since I bought my car (it had 47k miles approx). Ak
Rubber boot on vehicles lower control arm ball joints failed prior to recall notice causing the vehicle to drop to the ground while backing into a space (99v‑066). Nlm
Dust cover on ball joint assemblies failed prior to recall notice (99v‑066). Nlm
Vehicle experienced failure of recall component prior to recall notice, however being denied for (different component part) (99v‑066). Mjs
While driving a bolt came off the suspension, causing the front tire to nearly come off. Also, caused the front end to lock up due to a transmission rod coming off.
Ball joint fell out of vehicle prior to recall notice, consumer had the repairs did not remedy problem because ball joint became loose again. Nlm(recal sr-99-002)
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