Our 2007 Mitsubishi Outlander has several rotted out holes the size of half dollar coins in our crossmember which is connected to the control arms and it is making a loud banging sound when we hit any bumps.
2007 Mitsubishi Outlander suspension complaints
Page 2 of 3: complaints 11 to 40 of 58, newest first, as owners wrote them.
Left front of vehicle is vibrating/ jerking steering wheel side to side with what sounds like something rubbing hard enough to jerk car side to side. Making a banging noise when turning as though front suspension is broken. I see there is a recall for this issue. I purchased the outlander from a dealership used and was told fixing the recalls wasn't their problem after signing paperwork. Unknown history as I was lied to about issues and salesman was fired. I believe this is a recall issue.
Mechanic said my axle boot lock and strut spring broke and I need a new passenger front axle coil spring. Loud bang woke us up while car was in driveway. Related to recall the federal safety agency campaign id: 16v458000? Also power steering leaking every time we fill it, that also might have a recall from what I saw. Mitsubishi dealer said there are no recalls for my car but seeing similarities with what is wrong with my car. Car was just sitting in my driveway when it anpped
Tl* the contact owns a 2007 mitsubishi outlander. While driving approximately 15 MPH, the front driver and passenger side suspension collapsed. The vehicle was towed to an independent mechanic who diagnosed that the subframe was rusted and caused the engine cradle to fracture. The vehicle was repaired. The vehicle was included in the federal safety agency campaign number: 16v458000 (suspension). The dealer and manufacturer were not notified of the failure. The failure mileage was unknown. *tt
My son only weeks ago was given his mother's 2007 outlander as an upgrade to his former vehicle. Days ago, he found pieces of the sub frame breaking off underneath after hearing an odd noise during operation. This vehicle was purchased new in 2007 in omaha, ne. Mitsubishi's recall for sub frame corrosion does not include vehicles purchased in nebraska as it isn't in the narrowly defined "salt belt" (although iowa is included). If you have never been to omaha, ne during the winter you would know that the city puts as much salt and salt brine on the roads as anywhere else in the nation--winter weather, I.e. Snow and ice-- in omaha is severe. Vehicles that are operated regularly in the omaha area rust prematurely and that is a fact. This vehicle is now unsafe to drive and the value is probably near zero but mitsubishi will not cover the cost to repair. The federal safety agency should extend the sub frame recall to other states where the use of road salt is extensive I.e. Nebraska, colorado, utah, etc...this is a travesty and should be rectified immediately before someone is severely injured or killed driving these vehicles.
Took my 2007 mitsubishi outlander xls v-6 to dealership for several recalls including recall no. 16v‑458 / sr-16-003 on may 05, 2018. I picked up my vehicle and was told it did not require the cross member replacement and the anti corrosion spray was performed. Around 7:00 pm edt saturday, march 23, 2019 while entering a exit lane on us 119 northbound at the green road exit, my car made a loud grinding sound and starting pulling very hard to the left and came to an abrupt stop after approximately 10-15 feet. Fortunately, I was entering the turn lane and was slowing down or it could have easily force me into the medium divider or even into oncoming traffic. I could not move the vehicle forward and put my emergency flashers on to avoid being rear ended by oncoming traffic. I was very concerned as I had my 3 year old grand daughter with me and it is a very congested area. I tried to exit the vehicle to see if I could determine what was wrong. The driver door had to be forced open as I later discovered after exiting the vehicle that the from left fender had been pushed back into the door area by the front tire. After a quick inspection it appeared the control arm broke. After removing the tire, it was evident that the cross member had separated from the vehicle due to extreme corrosion causing the loss of control and abrupt stop. This is the exact problem I had taken it into the dealership for the recall and was told mine did not need replaced. I am attaching pictures of the vehicle to show the missing and broken cross member. There is no way this corroded to the failure point since the recall repair was allegedly completed. Further more, if treating the area was supposedly sufficient to prevent further corrosion (as opposed to the replacement of the cross member), this failure should not have taken place. Therefore, every cross member should be replaced!
I crashed my car due to the rotting away of my sub frame and control arms, mitsubishi is not taking responsibility. The car has been sitting at crown mitsubishi and they only jwant to fix the recall
Passenger side front coil spring fractured and separated while driving. This same issue was previously reported to the federal safety agency (complaint number: 11012748) for driver side front coil spring as well as to mitsubishi north america (but got nowhere).
On january 2, 2018 our local overnight temperature was a negative (-)20 degrees f. That morning while still in my driveway, both front coil springs broke and the right front coil spring penetrated the inner sidewall of the 18" tire and this resulted in the tire becoming two distinct pieces. If this had happened while driving on the road, it could have resulted in a serious and possible deadly accident. Upon contacting my dealer, I was told that upon searching the mitsubishi database, that a tsb 14-33-002 was no longer posted at the dealer internet access point, apparently it had been purged from the system. I learned of tsb-14-33-002 by other searching online. Mitsubishi would not cover the failure, despite it's seriousness to public safety. I am concerned that 2007 mitsubishi outlanders have a metallurgy problem or faulty manufacturer's design, and should be the subject of a national safety recall - at least in colder climate states that use calcium chloride or salt on their roads. I have the car currently in a heated garage awaiting an inspection by the federal safety agency or mitsubishi. My complaint in writing to mitsubishi remains unanswered. I suggest that if these vehicle suffer failed front coil springs and are involved in an accident, that the broken coil spring will be considered a result of the accident rather than the cause of the accident. If there is a chain collision involving other vehicles, then again the driver may be blamed as the cause, when in reality the failed spring was the cause. Suggestion: the federal safety agency might check for all sub-zero temperature accidents involving 2007 outlanders and determine if they suffered broken front coil springs and a torn up front tire. Photos attached to this report. Additional photos can be taken once the replacement $260. Springs arrive and we replace them, documenting our findings. I am willing to submit for metallurgy tests.
Front driver side coil spring broken . When pulling out from parking lot heard a rattle and popping sound had it check by a mechanic and found that the spring was broken
Tl* the contact owns a 2007 mitsubishi outlander. The contact stated that while driving at 50 MPH, the contact heard a clanking noise coming from under the front of the vehicle. The vehicle was taken to island auto group dealer located at 1590 hylan blvd, staten island, ny 10305 where it was diagnosed both front coil springs had failed due to corrosion and needed to be replaced. The vehicle had previously been serviced under the federal safety agency campaign number: 16v458000 (suspension). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,720.
Driver's side front coil spring fractured and separated while driving.
Recall issued august 2016 for possible corrosion on cross member. Vehicle taken to dealer, inspected, anti rust agent applied to cross member. On subsequent visits to two independent garages for service we were advised of severe corrosion of under carriage, steering parts, and suspension. The first visit was in october 2016, second visit in february, 2017. It is evident the work done by the dealer was unsatisfactory. The cross member and related parts affected by this corrosion need to be replaced. And steering, supension
Received a recall for manufacturer recall numbersr-16-009 the federal safety agency recall number16v791 recall statusrecall incomplete, remedy not yet available summary in the event that water drops down through the back side of the front deck garnish (the body piece between the hood and windshield), the front wiper link ball joint may experience excessive moisture and corrode. If this occurs, the resin case of the ball joint will wear prematurely due to the ball joint corrosion and the wiper link may ultimately separate causing the windshield wipers to stop operating. I've been in contact with my local dealer and nothing has been resolved 6 months later I keep being told the parts haven't come in yet. I also received a for a corrosion issue on the lower control arm in august of 2016 same as my other recall no answers for that many months later
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign numbers: 16v791000 (visibility), 14v564000 (exterior lighting), and 16v458000(suspension). The contact was unable to get the recalls completed due to the hours of operation of the dealer and the distance needed to be traveled. The manufacturer was notified of the failure, but did not offer any assistance. The contact had not experienced a failure. Vin tool confirms parts not available for the federal safety agency campaign number: 16v791000 (visibility). Parts distribution disconnect for the federal safety agency campaign number: 14v564000(exterior lighting) and 16v458000 (suspension).
Tl* the contact owns a 2007 mitsubishi outlander. The contact was advised of the federal safety agency campaign numbers: 16v791000 (visibility) and 16v458000 (suspension) associated with the vehicle. When the vehicle was in the park position, the contact was unable to shift into drive. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,000.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign numbers: 16v458000 (suspension) and 16v791000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign numbers: 16v791000 (visibility) and 16v458000 (suspension). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received a recall notice for the federal safety agency campaign number: 16v458000 (suspension). The contact stated that the parts needed for the recall remedy were still not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign numbers: 16v791000 and 16v458000 (visibility/wiper, suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
August 2016 saftey recall defect notice received from mitsubishi for lower control arm, november 2016 received saftey notice for same defect to be inspected for corrosion. 12/13/16 inspection completed at university motors in morgantown wv. 3 holes found in part related to recall and advised replacement.free rental denied by dealer. 12/19/16 call to same dealership states recall part on backorder. 12/27/16 mitsubishi stated parts should be at dealer.case 1-260610968 mitsubishi. Mitsubishi retail site shows part available for purchase.recall warns of risk of potential collision.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received a recall notice for the federal safety agency campaign number: 16v458000 (suspension). The contact stated that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign number: 16v458000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Received recall notice dated august 2016. Had vehicle inspected by our personal mechanic and told it was unsafe to drive (we are in a "cold weather state", namely, we are in chicago, il). Still no notice from mitsubishi that parts are available. Have not driven this vehicle since mid-august. Called mitsubishi customer service sept. 30 and was told that parts are still not widely available. Called nearest mitsubishi dealer and soonest appointment I could get is october 31! And there is no guarantee that parts will be available by then!! The letter says that, "mmna is making every effort to obtain these parts as quickly as possible, and will contact you again by mail with a follow-up recall notice when remedy parts are available." it's already been more than a month since we received the initial notice, had our car inspected by our mechanic and told that it was unsafe to drive. We have to wait another month before the dealer will even allow us to bring the car in. Today (sept. 30) the service technician at the dealership told me they've only been able to completed 6 or 7 repairs because they can't get parts. As a consumer, it appears that mitsubishi motors north america isn't doing enough to remedy this recall in a timely manner. With a serious safety concern like the possibility of "loss of vehicle control and a potential collision" that could result in not only serious injury or even death to the passengers in the mitsubishi, but to other drivers and/or pedestrians, I would think that mmna would be doing everything they could to make these replacementn parts available.
This is a safety recall - control arm has become detached while driving. They are saying it will take more than a month to get it fixed yet refuse to give a car. We have been waiting patiently for our letter that the parts are available and this let to the steering going out while we were driving. - this is not reasonable!
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign number: 16v458000 (suspension); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Vehicle soon to be recalled for front cross member corrosion. However, my vehicle experienced a failure of front and rear struts, front and rear stabilizer bar bushings and links (and shock absorbers) in early 2013. Car had been "bottoming out" over road bumps and had been used in maine from 2007 - 2011, then in nj afterward. Replaced mitsubishi parts include: mn101368, 4056a079, 4156a014, mn184194, 4156a028, 4060a173, 4060a174, mn101372, mr272946, 4162a050,mr491946. (link-front suspension stabilizer, bushing-front suspension stabilizer, link-rear suspension stabilizer, bushing-rear suspension stabilizer, struts, front suspension, insulator-front suspension, bearing- front suspension str, shock absorbers- rear, insulator - rear shock. Many of these components are in the general area of the proposed recall. In addition, this vehicle had a front engine mount fail already too (in 2016). There are only 79,000 miles on the car currently, and were 59,000 at the time of the 2013 repair.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign number: 16v458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign number: 16v458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Tl* the contact owns a 2007 mitsubishi outlander. The contact received notification of the federal safety agency campaign number: 16v458000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/18/16*lj updated 10/19/16.
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