Mitsubishi Motors has been contacted several times in the past about the ETACS system being faulty. The windshield wipers on this particular car went out in February, 2017, at which time they were contacted and rudely refused culpability. The car has had recall-related services completed: 2 windshield wiper recalls and a corrosion-related recall. I was told by the Mitsubishi tech in Asheville, NC that the recall on the wipers did not cover the faulty ETACS, "which is a common repair on 06-11 Mitsubishis." He was more than happy to give me a quote for more than $1,000 to replace the defective ETACS. We've replaced coil springs that snapped in two as I pulled out from my driveway with my children in tow - NOT covered by the recall because the mileage on the vehicle was 3,800 miles OVER Mitsubishi's pre-set mileage limit. I have had numerous problems out of the vehicle: coil springs snapped in two, ETACS failure, (still) non-functioning windshield wipers, corroded/rotted exhaust that cost nearly $1,000 to repair - not REPLACE but to REPAIR -, electrical failures related to headlights/interior lights/Bluetooth/cruise control, and severe cross member corrosion. I have reached out to Mitsubishi Motors several times since purchasing the vehicle, and other than speaking to extremely rude representatives three times by phone, no one has ever responded to me about my concerns. Most concerning right now: The anti-corrosion that was applied by the Mitsubishi dealership should have been a complete replacement of the front and back subframes, as BOTH are completely ROTTEN and CRUMBLING from rust! My daughter had been driving this vehicle with her baby in tow until recently! It is completely unacceptable that Mitsubishi Motors has not been held accountable and forced to fix these issues!
Mitsubishi Outlander coil spring problems
15 of the 1,329 owner complaints about the Mitsubishi Outlander describe broken coil spring.
- owner complaints
- 15
- typical mileage
- 123,995
By model year
- 200715
Often reported together
What owners say
Mechanic said my axle boot lock and strut spring broke and I need a new passenger front axle coil spring. Loud bang woke us up while car was in driveway. Related to recall the federal safety agency campaign id: 16v458000? Also power steering leaking every time we fill it, that also might have a recall from what I saw. Mitsubishi dealer said there are no recalls for my car but seeing similarities with what is wrong with my car. Car was just sitting in my driveway when it anpped
Passenger side front coil spring fractured and separated while driving. This same issue was previously reported to the federal safety agency (complaint number: 11012748) for driver side front coil spring as well as to mitsubishi north america (but got nowhere).
On january 2, 2018 our local overnight temperature was a negative (-)20 degrees f. That morning while still in my driveway, both front coil springs broke and the right front coil spring penetrated the inner sidewall of the 18" tire and this resulted in the tire becoming two distinct pieces. If this had happened while driving on the road, it could have resulted in a serious and possible deadly accident. Upon contacting my dealer, I was told that upon searching the mitsubishi database, that a tsb 14-33-002 was no longer posted at the dealer internet access point, apparently it had been purged from the system. I learned of tsb-14-33-002 by other searching online. Mitsubishi would not cover the failure, despite it's seriousness to public safety. I am concerned that 2007 mitsubishi outlanders have a metallurgy problem or faulty manufacturer's design, and should be the subject of a national safety recall - at least in colder climate states that use calcium chloride or salt on their roads. I have the car currently in a heated garage awaiting an inspection by the federal safety agency or mitsubishi. My complaint in writing to mitsubishi remains unanswered. I suggest that if these vehicle suffer failed front coil springs and are involved in an accident, that the broken coil spring will be considered a result of the accident rather than the cause of the accident. If there is a chain collision involving other vehicles, then again the driver may be blamed as the cause, when in reality the failed spring was the cause. Suggestion: the federal safety agency might check for all sub-zero temperature accidents involving 2007 outlanders and determine if they suffered broken front coil springs and a torn up front tire. Photos attached to this report. Additional photos can be taken once the replacement $260. Springs arrive and we replace them, documenting our findings. I am willing to submit for metallurgy tests.
Front driver side coil spring broken . When pulling out from parking lot heard a rattle and popping sound had it check by a mechanic and found that the spring was broken
Tl* the contact owns a 2007 mitsubishi outlander. The contact stated that while driving at 50 MPH, the contact heard a clanking noise coming from under the front of the vehicle. The vehicle was taken to island auto group dealer located at 1590 hylan blvd, staten island, ny 10305 where it was diagnosed both front coil springs had failed due to corrosion and needed to be replaced. The vehicle had previously been serviced under the federal safety agency campaign number: 16v458000 (suspension). The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 157,720.
Driver's side front coil spring fractured and separated while driving.
Left front coil spring shattered in 2 places at 101k, which is well within the 120k/9 year coverage extension in tsb-14-33-002. Mitsubishi would not reimburse as the repair was not made at a dealership. I explained the car was virtually un-driveable and had no choice but to go to a local repair facility (nearest dealer over 15 miles away). The response I was given was that I should have had the car inspected at a dealership prior to the spring breaking, and that I should always be checking for recalls and tsb's relative to my vehicle. Typical to blame the consumer.
While inspecting vehicle, discovered rotted front crossmember (driver side, metal forming part may have been improperly stamped resulting in the metal becoming thinner and rust it very fast ), which can fail any time involving other steering components to separate of the frame which may result in the loss of steering control and leading it to a big crash or fatal accident . There were few complains on this site, regarding same problems on a different mitsubishi models and also recall the federal safety agency campaign id no.: 06v334000 for 2007 mitsubishi eclipse affecting 1516 cars. As much as mitsubishi uses same suspension components for different models other mitsubishi vehicles may have same issues. My mitsubishi outlander 2007 was repaired at mitsubishi dealership about month ago. During repair on front suspension (front shocks, coil springs and stabilizers were replaced because extended warranty) but I wasn't told about other even worse problems. See photos.
I was leaving work when I heard a loud bang come from the front end. I pulled over and could see the front coil spring on my drivers side was broken. I parked it until I could figure out what needed to be done. I found out that mitsubishi extended the warranty to 120000 miles I had 123995. I called the mitsubishi parts department near my area and they had a set, I told them I wanted to find out if mitsubishi would honor the warranty since the mileage was so close, before I paid for them. It took mitsubishi a couple of days to get back to me. They told me they wouldn't do anything about it. I asked if they would pay for the springs and I would do the labor myself, they told me no. I called the parts department back they had already sold the ones they had in stock. It seems to be a common problem because they had to order them and they were on back order (it took 2 weeks to get them). When the parts finally came in I got both front springs because I was told you should replace both at the same time. It was a good thing I ordered them both because the day I went to install them, I looked and noticed the passenger side had broken while the car was just sitting there and the crazy thing is both springs had broken in the exact same place. Mitsubishi must have a data base and knows pretty close to when the springs are going to break and made the warranty just shy of when they would break. I just seems the odds of both springs breaking at almost the exact same time is astronomical. I kept the springs in case anybody needs to see them. I also looked on line and found quite a lot of complaints about the same problem all over the USA and canada and doesn't seem to matter if it's in a cold or warm state. Most all of the complaints were after the extended warranty had expired. Mitsubishi should do a recall because it could cause an accident if it happens at a high rate of speed.
Related recalls
Suspension: front: control arm: lower arm
- What is wrong
- Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2002-2007 Lancer, 2004 Lancer Wagon, 2003-2006 Lancer Evolution, 2003-2006 Outlander and 2007-2013 Outlander V-6 vehicles originally sold in, or ever registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, the front lower control arms may detach due to the front cross member corroding from salt water exposure such as from road salt use.
- Risk
- A detached front control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
- Remedy
- MMNA will notify owners, and dealers will inspect the front cross members. Depending on the level of existing corrosion, either a sealing/anti-corrosion agent will be applied or the front cross member will be replaced with a new one that has a sealing/anti-corrosion agent applied to it. These repairs will be performed free of charge. The recall began January 2017. Owners may contact MMNA customer service at 1‑888‑648‑7820. MMNA's number for this recall is SR-16-003.
Recall number 16V458000 · Recall details
Questions about the Mitsubishi Outlander coil spring
Which Mitsubishi Outlander years have broken coil spring problems?
The model years with the most reports are 2007 (15 complaints).
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