The worst 2021 New Flyer XHE60 problems
Ranked by number of owner complaints. Mileage and cost come from what owners wrote.
Problems by type
Tap a problem to see which part fails, at what mileage and in which other years.
Recalls 2
Exterior lighting: hazard flashing warning lights
- What is wrong
- New Flyer of America, Inc. (New Flyer) is recalling certain 2013-2027 buses. Please see the complete list of models above. The instrument panel indicator light may not illuminate when the hazard warning lights are on and the master run switch is in the 'Off' position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- Without the illuminated reminder, the driver may fail to turn off the exterior lights when no longer needed. Hazard warning lights that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.
- Remedy
- New Flyer will update the software, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact New Flyer's customer service at 1‑800‑241‑2947.
Recall number 26V644000 · Recall details
Service brakes, air: antilock
- What is wrong
- New Flyer of America, Inc. (New Flyer) is recalling certain XD35, XDE35, XE35, XN35, XD40, XDE40, XE40, XHE40, XN40, XT40, XD60, XDE60, XE60, XN60, XT60, and XHE60 transit buses. Please refer to New Flyer's recall report for specific model year information. The antilock braking (ABS) and electronic stability control (ESC) module may lose communication and fail without illuminating the warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 121, "Air Brake Systems" and 136, "Electronic Stability Control Systems on Heavy Vehicles."
- Risk
- An ABS or ESC warning light that fails to illuminate will not alert the driver to the loss of ABS or ESC, increasing the risk of a crash.
- Remedy
- New Flyer will update the software, free of charge. Owner notification letters were mailed February 17, 2026. Owners may contact New Flyer's customer service at 1‑800‑241‑2947.
Recall number 25V898000 · Recall details
Technical service bulletins for the 2021 New Flyer XHE60 5
Bulletins tell dealers how to fix known problems. A warranty extension means the manufacturer pays for that repair for longer.
- This bulletin communicates an update to the required replacement interval for the fuel cell secondary air...
- This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing...
- Instructions to re-route ABS cables near the center axle for better clearance.
- This technical instruction describes how to replace dust covers and seal and protect the harnesses...
- This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard...
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Questions about the 2021 New Flyer XHE60
Is the 2021 New Flyer XHE60 reliable?
Owners have filed 0 complaints about the 2021 New Flyer XHE60.
What is the most common problem with the 2021 New Flyer XHE60?
There are not enough complaints to tell.
How many recalls does the 2021 New Flyer XHE60 have?
2 recalls, covering exterior lighting and service brakes, air.
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