2024 Honda Ridgeline owners report a jump in start-stop complaints
Owners filed 15 complaints about the 2024 Honda Ridgeline between October 6, 2026 and November 5, 2026, against an average of 2 a month over the previous year.
Most mentioned symptoms
- Start-stop system problems6
- Engine stalls while driving3
- Tire blowout or tread separation1
- Hesitation when accelerating1
- Headlights failing or too dim1
Problem areas
- Engine11
- Electrical9
- Fuel system3
- Tires1
Recent complaints
Intermittently when I come to a stop, my vehicle does not restart from the auto start stop. When I mentioned this to the Honda dealer, they said my battery was bad and needed to be replaced. I replaced it in the problem still persists. I drive on route [XXX] from [XXX] to [XXX] daily for work and this has happened a couple times in rush-hour traffic. I’ve gotten a video of this and I have showed the dealership and they are not covering this under a powertrain warranty. My understanding there is an investigation, and Honda is aware of these issues. Investigation number is.EA25004. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle purchased in June of 2024, and with auto start in normal state (not disabled) vehicle does not restart (as it is designed to) when stopped at a stop light. I will have to put the vehicle into a parked state and then attempt to restart it. Fortunately I have not been rear ended yet, but it has caused delays in traffic having to attempt to complete this to get the car running again. Does the 2012 EPA rules and "off-cycle" credits that encouraged automakers to adopt automatic start-stop systems to reduce emissions really help people from possibly getting hit at a stop light/stop sign. I know I can turn it off, but if I turn it off why does it turn on automatically when the engine shut off and is restarted again.
Vehicle Safety Complaint – 2024 Honda Ridgeline Vehicle: 2024 Honda Ridgeline AWD Sport VIN: [XXX] Issue: Engine stalls at traffic lights and fails to restart automatically. My 2024 Honda Ridgeline has a recurring and potentially dangerous problem with the Auto Idle Stop system. When I come to a complete stop at a traffic light or intersection, the engine shuts off as part of the Auto Idle Stop function. However, when I release the brake pedal to continue driving, the engine sometimes fails to restart automatically. When this happens, I am unable to move forward with traffic. I must shift the transmission into Park (P) and manually restart the engine before I can drive again. This leaves my vehicle unexpectedly immobilized at intersections, creating a safety risk for me and other motorists. This problem has occurred repeatedly since XXX. On XXX, [XXX] Honda inspected my vehicle at approximately 22,402 miles. The dealership verified the complaint and replaced the starter motor and two starter relays. Despite these repairs, the problem returned. The battery was also replaced in XXX, but the issue continued. During a subsequent dealership visit in XXX, technicians were unable to reproduce the problem. However, the vehicle continued experiencing intermittent engine shutdowns and failures to restart. On XXX, I returned to the dealership because the problem remains unresolved. I was informed that Honda may be planning a recall related to this issue, although I have not received confirmation of an official recall. My primary concern is that the engine unexpectedly fails to restart while I am stopped in traffic, leaving me unable to accelerate when the traffic light changes. I am requesting a thorough safety investigation and a permanent repair. Previous repairs have not corrected this recurring defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)