Tl* the contact owns a 2013 nissan altima. The contact stated that while driving 35 MPH, the passenger's side air bag warning light illuminated for 30 miles. The failure recurred numerous times. The vehicle was taken to a dealer for diagnosis on three different occasions and on the third visit, the air bag sensor was replaced. The failure recurred one week later. The manufacturer was notified of the failure. The vehicle was not further repaired. The failure and current mileage was 2,200. Updated 9/24/13*cn the consumer no longer owns the vehicle. Updated 09/25/13
2013 Nissan Altima airbags complaints
Page 16 of 18: complaints 431 to 460 of 514, newest first, as owners wrote them.
The airbag light on the dash that signifies if the airbag is off or on is inconsistent. The light is supposed to light for a brief 7 second boot up period then extinguish, regardless if there is a passenger or not...with the exception of a under weight passenger with the seat belt fastened. The most common irregularity observed is for the light to extinguish as expected however with a passenger that weighs well over 100 lbs, the light will come on randomly while the vehicle is at high speed and not extinguish until the vehicle is shut down. The first dozen times or so, I would ask the passenger to move their weight or wiggle to attempt to have the light go out and re-engage the airbag but this was to no avail. Once the light trips while the car is underway, it will not go out. On occasion the behavior is that the light stays on after the boot period and even when a passenger sits and buckles up, the light stays lit. Again, every indication is that there is no airbag during this period. I took the car to a nissan dealer on august 27th and they said they could not find any "codes" and although they could not guarantee me the airbag system was engaging properly, they could not do any more then reset the system until nissan corp was contacted and offered a tech to look into the vehicle VIN record and investigate. I contacted nissan and received a case number (119977748)on 8/28 via phone. Nissan contacted me on 8/29 to advise that the would investigate and contact me in early september as to their findings. I am also attempting to determine if there has been any follow up letter to the nissan corp letter 13v‑069 dated 2/28 sent to the federal safety agency, recall management division indicating that nissan intended to have a recall for a similar problem.
Safety concern, proper operation of air bags (SRS light on). This is a major safety concern. One month after purchasing a brand new nissan altima 2013, a major light indicator came on. This light brought up concerns. Are the air bags working properly? Will the air bags deploy correctly upon impact? Are the air bags working at all? Will the air bags deploy while driving? Will the air bags implode and affect the steering process? Is this an indication that there is an electronic or electrical circuit malfunction? After buying a brand new vehicle, should I even have to deal with these issues, questions or concerns? In addition to the above safety concern, the list of electronic, electrical and mechanical issues continues for the newly bought vehicle. There was an issue with the power steering, the brake system, bubbling paint and concerns with the engine compartment and interior compartment of the above mentioned vehicle. All this is reflected in each of the invoices submitted for your perusal. In addition, upon starting the vehicle, it continuously has a rough idle, a rough start at times the vehicle stalls out. He is at a loss because who should he take his vehicle with this concern? All in all, sir all these vehicle discrepancies are troubling to have with a brand new nissan altima 2013 and all of these issues within the last nine months. Also, there were problems with the power steering, the brake system and concerns with the engine and interior compartments. In addition, upon starting the vehicle, it continuously had a rough idle, a rough start at all times and the vehicle would stall.
Tl* the contact owns a 2013 nissan altima. The contact stated that the air bag and the seat belt warning lights were illuminated. The contact mentioned that the seat belt warning light would illuminate although the seal belt was latched. The vehicle was taken to a dealer where unknown repairs were made to the vehicle. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 3,600.
The passenger side air bag light came on as I was a passenger in the front seat of the altima. Therefore, the air bag turned off which is a safety issue. I am a 5'7" adult female weighing around 140 lbs. I contacted nissan corporate offices today and they said there is no recall on this problem for this vehicle. However, I noticed online that there have been numerous recalls for this problem on other nissan altima's, so why not this one? Is this an ongoing issue that has not been corrected? I will also be sending a complaint regarding our 2008 altima that has the same problem. This problem has not been fixed on this 2008 vehicle, either.
2013 nissan altima. Consumer writes in regards to problems with the passenger seat air bag warning light. *smd the consumer stated the passenger seat air bag light has been on continuously. After doing some research, he found it was caused by the failure of the sensor in the seat that determined whether the seat was occupied by an adult or a child. The consumer installed spacers between the passenger seat rails and the seat in order to raise the seat by one inch. The nissan dealership informed the consumer that altering the vehicle voided the warranty covering the faulty sensor. The consumer believed the changes he made resulted in the passenger seat still being more firmly anchored to the floor pan of the vehicle than the power seat that sat beside it. As far as the sensor was concerned, it could not tell the difference between the seats original configuration and the alterations that he made. The consumer asked the service manager if he restored the seat to its original configuration, would it be considered un-altered; he said no. The very fact that he removed the seat constituted altering it.
I got nissan altima 2013 in sep. 2012 and since then I have been taking this car every month to dealership for airbag off indicator, which remains lit even when passenger is seated with seat belt on. This has happened multiple times and weight of the passenger ranged from 130 to 180 pounds. The most serious of these incidents was, when I drove my car for 15 miles (2 miles on city street and 13 miles on freeway). So far, I have been told by dealership that there are no error codes, they would reset some sensors but it hasn't made any difference. I was told it could have been because of the way passenger was sitting, so one time I asked passenger to jump on the seat, that 180lb passenger was jumping in the seat but the airbag off light still remained on. I noticed there are multiple complaints about this issue, and I hope these complaints will eventually get desired recall attention.
Tl* the contact owns a 2013 nissan altima. The contact stated that the air bag warning light illuminated while the seats were occupied by adult passengers. The vehicle was taken to the dealer where it was determined that the passenger's side mat sensor needed to be replaced. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number 13v069000 (air bags). The vehicle was not repaired. The failure mileage was 100.
Tl* the contact owns a 2013 nissan altima. The contact stated that the air bag light illuminated while the seats were occupied by adult passengers. The vehicle was taken to the dealer where it was found that the passenger's side mat sensor needed to be replaced. The manufacturer was contacted about the failure and informed the contact that the vehicle was not included in the federal safety agency campaign number 13v069000 (air bags). The vehicle was not repaired. The failure mileage was 100.
2013 nissan altima. Consumer writes in regards to vehicle passenger seat air bag malfunction. *smd the consumer stated upon leaving the dealership, he noticed a light on the dashboard indicating the passenger seat air bag was not functioning. When the consumer called the dealership, he was advised by the salesperson, that his wife should jump up and down on the seat to correct the problem. On july 3, 2013, the consumer returned to the dealer to correct the problem. The consumer was informed the computer did not indicate there was a problem, and since the vehicle only had a few hundred miles, it should be ok. On july 13, 2013, the consumer returned to the dealer, where the consumer informed them, the light appeared on the dashboard on three separate occasions, while driving on the highway. The consumer insisted that the proper repair be made, only to be told that removing the seat and changing the sensor could not be accomplished at his request and under no condition would the repair be implemented without a recall notice from nissan.
I got nissan altima 2013 in dec 2012 and since then I have been taking this car every month to dealership for airbag off indicator, which remains lit even when passenger is seated with seat belt on. This with has happened multiple times and weight of the passenger ranged from 130 to 180 pounds. The most serious of these incidents was, when I drove my car for 15 miles (2 miles on city street and 13 miles on freeway). So far, I have been told by dealership that there are no error codes, they would reset some sensors but it hasn't made any difference. I was told it could have been because of the way passenger was sitting, so one time I asked passenger to jump on the seat, that 180lb passenger was jumping in the seat but the airbag off light still remained on. I noticed there are multiple complaints about this issue, and I hope these complaints will eventually get desired attention.
Head on collision to drivers side airbags did not deploy.
Tl* the contact owns a 2013 nissan altima. The contact stated that the air bag warning light illuminated. The vehicle was taken to the dealer for diagnosis. The technician performed repairs under the federal safety agency campaign number: 13v069000 (air bags) however, the failure recurred after the recall repair was performed. The vehicle was taken to the dealer six times. The air bag sensor in the center console and in the front driver's seat was replaced. The failure continued after every repair. The manufacturer was made aware of the failure. The vehicle was not further repaired. The approximate failure mileage was 380.
Since purchasing the car, the air bag light remained on after starting approx. 12 times in 8 months. To shut the warning light off I had to shut car off & restart to correct. Dealer first said due to way wife was sitting, next time they mentioned tsb bulletin, 3rd time they mentioned corrected tsb & replaced sensors, 4th time, engineer told them about a fix replaced modules, 5th time engineer showed them fix on an earlier car, 6th time field engineer said w/o confirmation nothing can be done. Dealer stated that each time computer showed no problem. No explanation other than check owner's manual and light will go on intermittently. When the light stayed on, my wife shifted her body as well as raised her body and landed on seats, then got out of car and jumped into car -light stayed on until I shut off car and restarted. I believe the dealer tried his best and has closely worked with me. It's not the dealers fault but nissan's allowing this to happen. I contacted the nissan regional people and they were very nice but they said there was nothing that could be done without confirmation. Nor would put in writing that the airbag would work if car was in an accident. What they did say was that as of the time of the dealers check, the airbag was operational. I was also reminded that the airbag was a secondary restraint system. Gee, I thought it was an integral part of the car's safety equipment. When I asked if a design flow, I did not get an answer. Why does nissan have this problem and not any other manufacturer? Do earlier nissans have the same problem?
Tl* the contact owns a 2013 nissan altima. The contact stated that the passenger's side air bag warning light illuminated while the seat was occupied. The vehicle was taken to the dealer but they were unable to duplicate the failure. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 200.
Passenger airbag sensor was occasionally showing that airbag deployment was deactivated when there was an adult passenger seated in that seat with their seatbelt on. Took it into nissan dealership the car was purchased from and they said there was a recall on my vehicle for a faulty sensor, and they "reset the software" for this system until the part came in. Went back to same dealership for the recall to be fixed for a second time and they again "reset the software" and the service manager stated that the manufacturer said they need to reset the software twice before replacing the sensor. I called nissan and they stated this was not true, and it should be replaced not software reset. If they are lying and cutting corners on replacing a recalled part that puts somebody's life in danger, then what else are they lying about.
When a passenger is sitting in the front passenger seat the air bag light will come on, indicating the air bag for that passenger is turned off and will not activate in the event of a collision that would otherwise active the device.
While driving on more than one occasion the passenger side airbag light comes on while someone is riding in the passenger seat. I notice there was a recall issued for the same problem so I took in to the dealership. They said that my vehicle was not covered in the recall. They were not able to recover any codes or able to get the light to come on, and were unable to duplicate the problem. I was told there was nothing they could do to fix it. Now I'm stuck with a vehicle that has a known airbag issue that I can't get fixed. I don't want someone to be injured while riding in my car.
I have received a recall on my cars airbags. I have attempted twice to take my car in to have this recall taking care of. The first time, they ( heritage nissan in rome, ga) did not have the part. That was frustrating enough. Nissan issued a recall but didn't have the part to fix it. Today I took my car back to heritage nissan again today to have this recall fixed. I was told by [xxx] "they didn't have time" really? You didn't have time to fix a safety recall on my car. I called the nissan corporation and was told to simply take it to another dealership.I don't have all day to be running around trying to find someone to fix my car. I did not buy my car at heritage nissan ( bet you can't guess why) but it is closer to my house. Nissan recommended pye nissan in dalton. I would have to drive an hour from there to have it fixed. This is ridiculous. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Well I have dropped my car off for the 5th time for this same issue, this time they told me they replaced the passenger sensor, but could not get it to reset, so they had to order another sensor and my car sat for 3 extra days but they installed them and I received my vehicle back on july 5th and on july 6th the light showing my passenger airbag is off was on while an adult is sitting in the seat. Ihave tried to have nissan purchase the car back but ll they tell me is that they do not interpret that my car falls under the lemon law but in my state it is if I have a problem repaired 3 or more times and the problem is still occurring, or a safety issue being repaired once and it is still occurring then it will fall under it, so now I have to go and spend more time and money on a lawyer. This is a serious problem. It is also occurring in the new rogues. I have had 2 separate rogue loaner cars and they both too have the passenger airbag turn off while an adult is sitting in the seat. I have videos of all three vehicles.
Passenger air bag off light is illuminated while adult passenger is seated during regular driving. This is an intermittent problem. Sometimes it is illuminated while an adult passenger is riding and sometimes not. My car does not fall in the recent recall batch for the same issue, but it is a serious safety concern.
Passenger airbag light comes on intermittently. This began immediately after purchasing a 2013 nissan altima. 35 miles. I have brought the car to the dealership. They reset the sensor and said there was nothing more that could be done. The problem continues and the car is unsafe to drive with anyone sitting in the passenger seat. I'm not having much luck with nissan consumer affairs. They say they will contact the dealership and will file my case and contact me if there is a recall on this issue. Help!
Tl* the contact owns a 2013 nissan altima. The contact stated that the air bag warning light illuminated intermittently. The vehicle was taken to the dealer for diagnosis. The technician reset the air bag system but the failure continued. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 30.
Seat frame with new sensor replaced as per 2013 altima recall stating that the air bag light comes on when passenger is in the seat. Zero point reset was done as well. Multiple times since then over the last 3 months have had multiple occurrences of passengers of various weights sit in the front passenger seat and the light has remained lit from vehicle start, or illuminated after a period of time after starting to drive.
Front seat passenger "airbag off" light operates intermittently when my wife (98 pounds) is the front seat passenger. Nissan engineers and technicians stated that the airbag system on our altima was "operating as it had been designed to operate". This is after replacing the computer and front seat sensors which were determined to be defective. It was suggested that my wife was moving around and that triggered the light to intermittently come on or off. This is not the case, the warning light can come on or go off while my wife is sitting perfectly still in the seat. Front seat passenger safety is very important, that is why airbags are required on new vehicles. Because my wife only weights 98 pounds she should be protected when in the front seat of the car. The consumer affairs representative told me that my wife would be safer with no airbag deployment. With the light on sometimes and sometimes not, where is the front seat protection that the engineers designed?
2013 nissan altima that at times passenger air bag off light is on even though a 130lb person is sitting in seat. After 4 occurrences and seeing a recall for sensor issues I took car to dealer and was told my car not part of recall and they did not find any computer codes to indicate a problem. They could not duplicate the problem. No actions taken. I am concerned about is the air bag working if we have an accident.
I purchased the car in september and have observed that when there is a passenger in the front passenger seat, the passenger side airbag warning light comes on and may or may not go off after I have been driving for a considerable period of time. I have reported it to the dealer when I have taken the car in for the scheduled tune-up and oil changes but they have not been able to find the cause of this problem. They have suggested that it might be caused by insufficient weight on the passenger seat, but they have been unable to tell me what is the minimum weight requirement. I find that having the warning light on is very disconcerting since it may be indicating a safety problem.
My "passenger airbag off" light comes on intermittently as many other users have reported. This happens with adults in the passenger seat between 115-130lbs. I've taken it to the dealer twice. The first time they did a factory reset. The problem didn't go away. The second time, they told me it was working fine even though the technician agreed the problem would concern her too if it was her car. This needs to be a recall, this is a serious safety issue.
Front passenger seat airbag light comes on while a passenger is sitting in the front seat. This has happened many times since buying the car on 3/202013. The car has been back to the dealer at least 5 times and I'm told everything is working correctly. Nissan needs o correct this safety issue.
So I have been having this problem ever since I purchased this vehicle. The passenger air bag off switch turns on while an adult is sitting in the seat and car is being driven. I have brought it in for repairs 4 separate times. The first time they performed a "zero point" reset. A few days went by and it did it again. I took it back 2 times after that and they kept saying they could not duplicate the problem even though I have video of it on my phone. So I took it to a different dealership to see what they would say about it and the many other problems I am experiencing. They had my car for 10 days. I personally spoke and test drove with the technician and he told me he performed the zero point reset again. But when I picked it up the paperwork only states that they could not reproduce the problem and no work was performed. But last night the same night I picked it up it did it again and again I have video evidence of it switching off while sitting in it and driving. This is a huge safety issue, and someone needs to makes nissan fix it. Oh and the loaner car which was a 2013 nissan rogue did the same exact thing and I have 2 videos of it.
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