Headlights on my 2013 Altima are dangerously dim. I filed several complaints with the federal safety agency several years ago about this problem but nothing was done. A few months ago I received a notice from the SUAREZ V NISSAN SETTLEMENT ADMINISTRATOR stating that my vehicle qualified for free replacement headlights as part of a class action suit settlement stemming from defective headlights on 2013-2016 Nissan Altimas. The notice said my vehicle would receive free replacement headlights if I: 1. SUBMIT AN OUT-OF-WARRANTY CLAIM FORM BY MARCH 26, 2022 2. TAKE MY ALTIMA TO AN AUTHORIZED NISSAN DEALER BETWEEN MARCH 27, 2022 AND SEPTEMBER 23, 2022. I fulfilled both of those requirements but the dealer still refuses to replace my headlights. They say they “tested” the headlights and they seem “ok”. I asked for a clarification of the “test” procedure. They said they spray “bubbles” on the headlights, turn them on and observe how bright they look. There is nothing quantitative, nothing measured — just a subjective “look” and that’s it. How can Nissan get away with this phony test. I see many complaints on this website from others that have been duped by Nissan regarding this issue. The lights on my Altima are so bad that I avoid driving at night. When I do have to drive at night, the headlights are so dim that they only FAINTLY illuminate about 25 feet in front of me. The lights are so dim that other drivers flash their lights at me, thinking that I just have my parking lights on. This is an obvious safety issue that many, many Altima owners have to put up with. As a result of the class action suit, Nissan agreed to replace the defective headlights but they are now playing games with a made up, phony test and not fulfilling their promise to replace these dangerous, defective headlights. SHAME ON NISSAN. Why doesn’t the federal safety agency enforce this recall? Your website says “Our mission is to save lives, prevent injuries, and reduce economic costs…” YOU NEED TO DO YOUR JOB!!!!
2013 Nissan Altima lights complaints
Page 3 of 16: complaints 41 to 70 of 442, newest first, as owners wrote them.
In April 2022,I Took my vehicle down to the Tracy California Nissan dealership. I was part of the class section lawsuit to have my headlights replaced because they are so extremely dim and to also had a recall for the hood latch serviced. I was told that my headlights were just fine. That per Nissans instructions, the dealerships were to lightly clean the headlamp area, take it into a darkened room and measure the brightness of the headlights. The dealership refused to give me any information on what the parameters were for the headlight brightness testing. I was just told over and over again that my headlights are bright enough and did not qualify for replacement. Even after checking the brightness since they supposedly cleaned the headlights, there was no change. I still cannot drive the vehicle without the highbeams on. And even with the highbeams on the headlights are not that bright. Again I asked the service manager about the lawsuit and that it specifically states that they would replace the headlights. He told me if I was unsatisfied I could call the one 800 number he gave me. Then he proceeded to tell me good luck and have a nice day.
Low beam headlights inadequate. Very obvious. Difficult to see at night. Nissan dealer does not want to replace under class action settlement. Headlight lenses are not hazy.
Headlights are extremely dim. No usable light, even though the headlights are not old.
Headlight's reflection material inside the housing and lens degrades and makes it harder to see while driving at night.
The low beam lights are extremely dim and I can’t see at night.
The contact owns a 2013 Nissan Altima. The contact state while driving approximately 65 MPH at night, the headlights were dimmed making visibility very difficult. There was no warning light illuminated. The vehicle was taken to the local dealer who confirmed the failure with the headlights. The headlights were not replaced. The manufacturer was notified of the failure. The dealer related the failure to the federal safety agency Campaign Number: 22V244000 (Exterior Lighting) however, neither the VIN nor the year, make, or model vehicle was included in the recall. The approximate failure mileage was 2,000.
Our headlights on dim were barely visible on the road and was glad to see a recall on this exact item. I understood the dealership would repair the problem. I took the car into Anderson Nissan in Lake Havasu City, Az (some 60 miles from my house). I was told the tech inspected the lights and said they were ok and did nothing. They are not safe an as I said above barely visible at night. Can you check that recall, Anderson Nissan kept the paper work. If you can send someone to check the lights and you'll see what I mean.
The headlights are so dim it is very dangerous. We have to drive with our brights on just to see. Therefore, we try not to be out in the dark. Which isn't right.
The contact owns a 2013 Nissan Altima. The contact stated while driving at various speeds, the headlights were significantly dim, affecting the driver’s visibility of the roadway. There was no warning light illuminated. The contact stated that sometimes she drove with the high beams activated to make the roadway more visible, even though it was distracting to oncoming drivers. The vehicle was taken to the dealer who inspected the vehicle and diagnosed that the headlights needed to be replaced under Nissan Lawsuit Settlement Service Campaign Number: PC861. However, the dealer informed the contact that the parts for repair were not yet available. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 60,000.
The headlights Are Defective. You can Not see the road at night at all! I Have a Claim with the Suarez Vs Nissan Lawsuit Settlement, which was approved by final order of the Courts. Nissan was ordered to replace the 2 Defective Headlamp Assembly. Nissan Refuses to comply with the Order of the Court! Nissan is breaking the Law! Help! Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
No incident...avoiding using car at night...headlights dangerous...young granddaughter with good eyesight has complained also of poor headlight night driving...this definitely is a safety issue...many drivers who cannot afford to repair will be driving with poor lighting
2013-2018 Nissan Altimas manufactured with halogen headlamps (“Class Vehicles”) have a defect that causes an interior reflecting surface of the headlamp to deteriorate, resulting in dimming of the low beam headlights. Took mine to Nissan of Lumberton and they said it passed there test they come up with. Still can’t see about 10ft in front of you and less than that when foggy or raining. Can’t drive with high beams on everywhere.
The low-beam headlights on this Nissan Altima are so dim that it is dangerous to operate the vehicle at night. I have to use high-beams at all times. The reason is the coating inside the assembly de-laminated. This was litigated against Nissan in a class action suit, Suarez v. Nissan. The suit was settled earlier this year. As part of the settlement, I filed a claim and was authorized to take the car to my local Nissan dealer for replacement (Tacoma, WA). The dealer told me they would need to verify the lights were indeed too dim before replacing the assembly. After testing them, they claimed the lights passed and would not need replacement. This is an incredulous conclusion and I can only conclude they are willingly trying to avoid replacement, as there is no way these lights can be considered safe. Do we have any recourse? Is there an independent way to test the headlights to prove they are unsafe? Can someone at NTSB talk to Nissan? Is this even a condition of replacement, that the lights have to fail a test administered by Nissan itself? That seems entirely inappropriate. Thanks for any help you can provide, I can't be the only one going through this.
The headlight assembly is defective and gets very dim. Replacing the bulb does not fix the issue. Lights are so dim it is not drivable at night.
Nissan Altima 2013 extremely dim low light bean, specifically poor intensity of brightness and distance throw of light. Extremely dangerous to operate vehicle at night. Endangering occupants, other drivers, and pedestrians. I changed light bulbs twice using the brightest bulbs available. But noticeable improvement. Almost caused several collisions and pedestrian strikes on dark roads and street, especially in rain. Problem developed in 2016, about three years after purchase in 2013. Immediate recall is critical, replace headlamps before fatalities.
The contact owns a 2013 Nissan Altima. The contact stated while driving at an undisclosed speed, she noticed that the headlights were going dim. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the headlight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 58,000.
My passenger air bag monitor seems to have a shortage. If there is no one in the passenger seat it will show on the dash as being on or when no one is in the seat it will show on and then sometimes off. Most days there isn't any symbol on the dash when someone is sitting in the passenger seat. I never know if the passenger seat belt is on or off. My second concern is my exterior headlights, they are so dim that I have to use my bright lights to see the roads. I have basically tried to stop driving very early in the morning, or at night.
The contact owns a 2013 Nissan Altima. The contact stated that while driving at night with the low-beam headlights activated, the illumination from the headlights was extremely dim, causing a visibility hazard for the driver. The headlight bulbs were replaced on several occasions, but the failure persisted. The vehicle was taken to the local dealer who diagnosed that the headlight assemblies needed to be replaced to fix the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 86,000.
I had been pulled over for not having my lights on but they were, then pulled over again while driving with brights on,(had to drive with brights on to see road), Another day, I had turned off my brights to avoid getting pulled over for having them on. When I arrived at my destination I could barely see the road & hit a parked car. It just so happened I was in front of my daughters house, my destination , & it was her car I hit. I cant drive at night which has caused many other problem. Headlights might as well be off while driving at night cause they look same on. & WORSE in fog cause you cant use brights to help see either.
The low beam headlights are to dim. The light from the fog lights projects further then the low beam headlights. I have changed the bulbs but there has been little to no improvement.
Head lights are so dim that I have to drive at night with my brights on.
Head lights are so dim that I have to drive at night with my brights
Dimmed headlights
The lights on the car are very dim it had halogens at first so I put leds and saw that it did not a make a difference at all. I’ve been pulled over 1 once for them being very dim. I feel like it could put me and someone else at risk at night. I have to use my high beams to see all the time because the low beams are extremely dim. Me and a lot of people are at danger because of the headlight housing being too dim and lots of people are not liking the lights being dim.
My 2013 Nissan Altima has serious electrical problems and continues to drain my battery, leaving me seeking alternative transportation to and from home, work, etc. The headlight low and high beams are dangerously dim! I have replaced the bulbs several times and the problems continues to get worse. I have seen litigation online with numerous people involved. I thought NTSB would have acted by now? I have also had numerous problems with the AC not working? I am getting estimates currently looking at a $2,000 problem. This car seems very unsafe and any action form your agency would be greatly appreciated! Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The headlights at night are so dim that I can barely see to drive. I know this to be an ongoing problem due to research. Nissan has never once recalled for this problem on my vehicle. It’s dangerous and prevents me from getting full use of a vehicle I paid for. Brights work fine
Low beam headlights are dangerously dim. Drivers side is so bad, I thought the headlight was burnt out however its not. Passengers side is very dim. It is so bad that this car is only driven during daylight hours, it is too dangerous to drive at night and during inclement weather due to the dim low beams, visibility is horrific. After replacing the headlight bulbs there was no improvement. Im told the lining of the projectors inside the headlight assembly are bad therefore not projecting the beam properly. The headlight assembly's will finally be replaced in 2 weeks. Headlight assembly's should not go bad. Ive never had this issue with any vehicle in my lifetime. The expensive fix should not come out of my pocket, Nissan should recall this issue and repair at their expense.
The lights on this car have always had an issue ever since I bought it off the lot in 2014 new with 35 miles on the car. The first couple of years I continued to return to the dealer where I bought the car to have them replace the lights but I got tired of dealing with returning to not get favorable results. It for sure is a Nissan issue. The cosmetic light strips on the rearview mirrors on both sides of the vehicle also had condensation visibly in the strips as well. I had those also supposedly replaced as well. The issue is still there all these years later just got annoyed with returning to the dealer and wasting lots of time with no results. I have pictures of the issue dated a few weeks after buying the car in 2014, May. The headlights look pretty dull and not bright when driving. I am on this website to see in fact if there is a recall on the lights but apparently there is not.
The contact owns a 2013 Nissan Altima. The contact stated that the headlights were dim however, there was no fog or coating on the headlight assemblies that could have caused the failure. The contact stated that other vehicles would either flash their hi-beam lights or sound their horn to inform him that his lights were not on even while the headlights were activated. The contact took the vehicle to the dealer who stated that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000
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