I am contacting you over repeated issues with my 2014 nissan altima sl. This is my second complaint filed to the federal safety agency for this vehicle's airbag. As you are aware, a recall was issued and has been performed on my vehicle. My issue is that the passenger seat won't arm the airbag if my wife sits in the seat. I have multiple videos of this issue. My most recent visit to my nissan dealer resulted in them stating they couldn't fix anything as they couldn't pull an error code. The very next day, the issue happened again with my wife in the passenger seat and again I recorded it. I opened a complaint with nissan corporate. After a frustrating phone call this evening, and a lot of ambitious double talk on nissan's part, the nissan representative said that the issue was that my wife was too lite. My wife weighs between 103 and 108 pounds as she fluctuates a bit. She stands 5 foot 3 inches tall. The nissan representative, delisa said that nissan doesn't recommend anyone under 4 feet 9 inches or less than 120 lbs in the passenger seat. This was never told to me two years ago when I was looking at purchasing the car, or through any of the 6-8 service tickets I have opened regarding this issue with multiple different fixes attempted. ( I can get the exact number as soon as my dealer provides the requested information.) I would have never bought the car knowing my wife couldn't ride in the front passenger seat. I asked for this in writing from the nissan representative but she said she could not provide that. She said it was only for their internal records. I pressed her on the fact that they were saying my wife couldn't sit in the front seat. Her reply was that she didn't say that, only that nissan doesn't recommend someone less than 120 pounds in the passenger seat. Is it possible to be contacted by the federal safety agency to clarify what nissan is saying and if it is accurate?
2014 Nissan Altima airbags complaints
Page 6 of 8: complaints 131 to 160 of 208, newest first, as owners wrote them.
"passenger air bags off" light is "on" while driving, at any speed, with an adult in front passenger seat. The problem first occurred when the vehicle was less that a week old. It continues to occur about once a month. I have had the car at the dealer many times. The problem cannot be duplicated at the dealer, therefore no repairs have been made. On june 15, 2016 the vehicle was taken to the dealer in response to recall #16v244000. No help! The problem has occurred twice since then. The problem: always occurs during an engine start. Never while driving. It seems to be part of the initialization process. May correct itself at any time. It may last for a half a mile or 50 miles. Cannot be corrected by the passenger standing or bouncing can always be corrected by pulling off the road and stopping then restarting the engine. I have a lots of cell phone photos showing vehicle speed, "passenger air bag off" indication and an adult passenger in the passenger seat. These photos are dated.
Tl* the contact owns a 2014 nissan altima. The contact received notification of the federal safety agency campaign numbers: 16v244000 (air bags), 16v029000 (latches/locks/linkages), and 15v116000 (latches/locks/linkages). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distributions disconnect.
Tl* takata recall. The contact owns a 2014 nissan altima. The contact received notification of the federal safety agency campaign numbers: 16v244000 (air bags) and 16v029000 (latches/locks/linkages). The dealer was unable to supply the parts within a reasonable time frame. The dealer indicated that they would follow up and call the contact within three days, but the contact received no follow up call and was unable to determine when the vehicle would be repaired. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Tl* the contact owns a 2014 nissan altima. The contact stated that the front passenger side air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of the federal safety agency campaign number: 16v244000 (air bags); however, the dealer advised that the part was not available for repair. The manufacturer was notified of the failure. The failure mileage was 54,354.
Tl* the contact owns a 2014 nissan altima. After the vehicle was started, the passenger side air bag off warning light illuminated while the seat was occupied. The vehicle was taken to the dealer where it was serviced per the federal safety agency campaign number: 16v244000 (air bags); however, the failure recurred. The vehicle was taken back to the dealer on several different occasions where the ocs sensor was replaced and reprogrammed. In addition, other unknown repairs were performed, but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 11,092.
I just had a recall performed on my car for the passenger air bag sensor. Now, the air bag warning light stays on all the time when the front passenger seat is empty. This creates a dangerous situation while driving at night because it interferes with peripheral vision because the light is so bright. I complained to my dealer, but they say there is no fix for it. So what do I do, not drive my car at night ? They told me that the recall was ordered by the federal safety agency.
I have not been notified of this recall! I come across it on my ms news now app, had I not been on this app I may have never known and for this I am very concerned for my safety and that of my niece. I take my niece to school everyday and I have noticed many times that my airbag light stays lit that it's off, I called my nissan north dealership in jackson ms and I was informed that it was fixed and obviously it's not because it is still on!
2014 nissan altima. Consumer writes in regards to airbag light stays on while traveling and dealerships refusal to repair/replace hood latch assembly that's stated in recall notice 16v‑029. *smd the dealer claimed the hood latch had already been replaced.
Two complaints: one: the airbag warning light on the instrument panel intermittently and randomly comes on while driving. When taken to the dealer, they said the plug under the drivers seat was loose. They "fixed it". This problem has occurred 3 times since I bought the car new and is currently doing it again, but it is now out of warranty because of mileage and they are going to charge me to fix a problem that should never happen, yet has reoccurred regularly since new. Two: when depressing the brake pedal and near a complete stop, the pedal becomes "soft" for about a half second, the car stops decelerating for that half second then continues to stop normally, thereafter. Each time I mention this at a service interval at the dealer, they say they will look into it. Nothing is noted on my invoice and nothing is mentioned when the car is picked up. It is unsettling and it causes the car to stop several feet further than if this didn't happen.
Re recall 14v‑138. Took vehicle in on 6-19-2014. Reprogram of passenger side air bag sensor was performed by dealership service dept. Did not fix. Sensor deactivation light coming on again. Why is deactivation even a feature? Needs removed/replaced so that air bag will deploy in collision whether seat is occupied or empty!
Tl* the contact owned a 2014 nissan altima. The contact stated that the vehicle was involved in a rear end collision while idling. The air bags did not deploy. The vehicle was towed to salvage yard where it was deemed destroyed. A police report was filed. There were two injuries that required medical attention. The contact and passenger suffered neck and back pain that required therapy. The manufacturer was not made aware of the issue. The vehicle was involved in the federal safety agency campaign number: 14v138000 (air bags). The failure mileage was approximately 60,000.
Tl* the contact owns a 2014 nissan altima. The contact stated that when the ignition was turned to the on position, the passenger side air bag warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the computer system needed to be updated. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure and stated that the VIN was not included in the federal safety agency campaign number: 15v681000 (air bags). The failure mileage was approximately 4,500. Updated 04/22/16*lj
Tl* the contact owns a 2014 nissan altima. While operating the vehicle with a passenger seated in the front passenger seat, the air bag sensor light remained illuminated. This indicated that the air bag system was turned off. The contact indicated that the failure was intermittent. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 500. Updated 04/07/16*lj the consumer stated the air bag light has been on since the vehicle was purchased. Updated 04/21/16.
Had random passenger airbag remain on when passenger was sitting in seat - met all weight requirements. This never happened continually but was problematic enough to bring in to dealer. They could not find anything wrong. Brought in several times, still no fix. Nissan recalled this problem in april 2015, had fix done to vehicle. Within a week airbag light stayed on with passenger in seat. This issue continues yet talking with nissan they believe that since the dealer can't find any error codes showing what the problem is they will not fix it. Nissan will not put this under the federal safety agency campaign number: 15v681000 as it does not fit their criteria. I believe any passenger sitting in that seat is not safe. Vehicle is running passenger comes in and sits in seat, passenger airbag light stays on. Passenger is 160#. If I turn vehicle off and restart the airbag light usually does stay off. But not sure of the safety at that point - is airbag really on? This is continual since buying the vehicle in 2013, fix in spring of 2015 did not fix ocs for my vehicle.
The passenger airbag sensor is not properly sensing the weight. The "airbag off" light is on when an adult over the weight limit sits in the seat. Plus, a child under the weight limit, the "airbag off" light is off. In short, the passenger airbag sensor is not properly detecting the correct weight of the passenger.
Tl* the contact owns a 2014 nissan altima. The contact stated that while parked, the air bag warning light illuminated. The vehicle was serviced under the federal safety agency campaign number: 15v681000 (air bags) but the remedy failed to repair the vehicle. The contact mentioned that the failure recurred intermittently. The manufacturer was notified of the failure. The failure mileage was 3,377.
Takata recall- my 18 year old daughter was in a severe car wreck with side impact and rollover x 3. She had an injury to the left side of her face where the side impact airbags nor the curtain airbags came out . I have been working with nissan consumers affairs since aug 9, 2015 with a [xxx] but so far the issue is still in process . My daughter had a ct scan because of the swelling of her left face and the physician asked did the airbags come out to protect the side of her face and I said no and he stated to file a complaint with nissan and to get a lawyer . I bought the car brand new from action nissan in nashville tn . She was ran off the road and hit a side pole and flipped over 2 or more times according to a witness . Picture will be attached . All 4 kids survived . Thank you jesus!!! Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr..updated 12/22/15....updated 12/30/15 *bf; 4/27/18*jb the dealer stated steering wheel will turn but wheels wont move.
Tl* the contact owned a 2014 nissan altima. While driving approximately 25 MPH through an intersection, another vehicle crashed into the contact's vehicle head-on. The air bags did not deploy on the driver and passenger side. The driver sustained a fractured sternum, abdominal bruising, and vertebral bodies cervical fractures. The front passenger sustained lacerations to the face and eye and neck and back injuries. Both required medical attention. A police report was filed. The manufacturer was not notified. The vehicle was destroyed. According to vehicle service records, the air bags were repaired under the federal safety agency campaign number: 14v138000 (air bags). The approximate failure mileage was 30,000. Updated 1/4/2015*js updated 02/05/16*lj
Tl* the contact owns a 2014 nissan altima. The contact stated that the front passenger side air bag failed. The air bag light indicated that the air bag was off while the seat was occupied. The vehicle was taken to the dealer several times for the failure. The dealer replaced the front passenger seat frame, and the air bag sensor was replaced; however, the failure was not corrected. The manufacturer was notified. The approximate failure mileage was 5,000.
The vehicle has had recurring problems with the passenger air bag light coming on while the vehicle is in motion and with an occupant in the passenger seat. This has occurred on both city streets and interstate highways. The vehicle was brought in due to a recall on the restraint system on may 9, 2014. Previous to this there were no observable problems. On june 12, 2014 the vehicle was brought into the dealership because I began to have a problem with the air bag light coming on when a passenger was in the front seat while driving. Nissan detected a problem and replaced the airbag detection sensor. The problem soon became evident again (many times I drive the vehicle while alone, so problem isn't always evident.) on jan 30, 2015 I brought the vehicle into nissan dealership with the same problem. Again, they detected codes regarding the passenger occupant sensors and they said they replaced the sensor. Five days later the problem showed up while we were on a lengthy trip. I brought the vehicle in again on april 9. They stated that no codes showed up and suggested it probably would be ok. However on several occasions the problem showed up again, I brought it back to the dealership, each time they stated that they did a computer scan and no codes showed up. I had taken videos on 3 occasions showing the vehicle in motion and showing a passenger in the front seat and showing the airbag light on indicating the airbag was not in operation. I offered , even asked if they would watch but they declined. They said that everything was functional. They further told me that the primary means of restraint was the seatbelt. I asked if they would check to see if the sensor was positioned properly, however they refused, saying that nissan would not authorize any other work to be done unless the computer showed a problem. I am left not knowing of my vehicle is safe.
Air bags did deploy in this in vehicle after being hit head-on and then from the rear. The car is a total loss. The driver (my duugter's head hit the windsheild)
Tl* the contact owns a 2014 nissan altima. The contact noticed a ribbon hanging out of the passenger side air bag. In addition, the seat belt indicator remained illuminated after a passenger exited the vehicle. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 42,854.
Tl* the contact owns a 2014 nissan altima. The contact stated that when the front passenger seat was occupied, the air bag off warning light illuminated intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and stated that the VIN was not included in the federal safety agency campaign number: 14v138000 (air bags, electrical system). The failure mileage was 31,500.
Tl* the contact owns a 2014 nissan altima. When starting the vehicle, the front passenger side air bag warning indicator turned off when a passenger occupied the seat. The failure recurred on several occasions. The vehicle was taken to the dealer where it was diagnosed that the air bag system needed to be reset. The air bag was replaced with a new sensor but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 5,000.
Tl* the contact owns a 2014 nissan altima. The contact stated that the vehicle was rear ended by another vehicle. The contact's vehicle was pushed into the preceding vehicle. The air bags failed to deploy. A police report was filed. The contact suffered neck and back injuries that required medical attention. The other driver also sustained neck and back injuries. The vehicle was destroyed and towed to an independent mechanic. The manufacturer was notified of the failure. The failure mileage was 10,000.
Tl* the contact owns a 2014 nissan altima. The contact stated that the vehicle was repaired under the federal safety agency campaign number: 14v138000 (air bags, electrical system). However, the contact stated that when an adult passenger was seated in the front passengers side seat, the air bag warning light illuminated indicating that the front passenger side air bag was deactivated. The failure recurred on several occasions when an adult passenger sat in the front passengers side seat. The vehicle was taken to the dealer and was not diagnosed. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.
Tl* the contact owns a 2014 nissan altima. While driving at 10 MPH, the front passenger side air bag warning light illuminated. The contact stated that the failure recurred continuously. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 11,500. Updated 12/03/15*lj
The pass. Side air bag off light do not all ways turn off when someone is setting in pass. Seat. Nissan last year had a recall for this problem, they reloaded the ocs software for this problem. I have had 3 problem so far sense the recall. Most of the time there is no one but me in the car so I do not have a idea of how often it could had fail if someone was in the pass. Seat with every trip. I have only taken the car once to the dealer for this problem because the first time I did not think anything about it. The second time I took it to the dealer and after checking it out, they told me that there was noting they could or would do because they had no failure and that nissan will not let them replace any parts unless there is a failure as nissan will not pay for the item. Open ref.# 19611123 with nissan and was told about the same thin, except nissan said that it was the dealer call but they would not pay for no failure part replacement. I believe is a safety problem and someone with power should look into it, do to the fact there have already been a recall for this problem. No one I talk to at the dealer or on the phone to nissan would or could do anything about it. The internet has many write up about this problem that no one will do anything about. I guess they are waiting for someone to be badly injured or killed to take the problem serious.
During our vacation while driving in illinois we noticed while on the highway going at a speed of 60 to 65 MPH while an adult occupying the passenger seat the air bag light came on and said passenger air bag turned off. I pulled out the owners manual and read that it could be caused by an article perhaps touching the seat if reclined too far back. This was not the case. There was nothing touching the seat. I was sitting perfectly still so the sensor should have detected a passenger in the seat. I had been siting in the seat for hours with the normal movement. We pulled over and turned the car off then restarted and the light stayed off. This happened several more times while driving on our vacation and is a scary thought to have this occur. Once home, I called the dealership for an appointment and in the meantime the same thing occurred on a short in town trip twice.my appointment is this week so I am curious what they will find.
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