2023 Nissan Ariya transmission problems

Filed Oct 17, 2026 · Electrical, Fuel system · TX

On [XXX], my vehicle experienced a severe malfunction while charging at an EVgo station located at the [XXX] shopping center on the Olson 350kW charger. Upon attempting to operate the vehicle after the charging session, the "EV System Off" warning triggered, causing a total failure of the vehicle to engage its powertrain. Mind you, the charge got the vehicle to 96%. A subsequent inspection revealed that the vehicle's original 12V auxiliary battery had dropped to a critically low 10 V while the car itself remained at 96%. Even after jumpstarting the car and completely replacing the failed unit with a brand new battery from AutoZone, the persistent error message remained, indicating a deeper malfunction within the high-voltage power distribution system (such as the battery junction box, contactors, or inverter software control) induced during the high-power charging session. The vehicle and its components are available for inspection upon request. This failure put my safety and the safety of others at risk because it left the vehicle completely immobilized and stranded at a high-voltage charging stall in a busy public shopping center, creating a hazardous obstruction and exposing me to active traffic within the parking facility. The problem has since been confirmed by an authorized service provider, as the vehicle had to be towed directly to the Mossy Nissan dealership here in Houston for diagnostic testing. Aside from the dealership, the vehicle has not yet been inspected by the manufacturer's corporate investigators, police, or insurance representatives. Prior to the complete failure, there were no advance symptoms; the "EV System Off" warning lamp and message appeared suddenly on the dashboard today immediately after disconnecting from the charger. I paid $286.59 for a new battery(receipt attached) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Oct 12, 2026 · Transmission · MD

Following a manufacturer-authorized warranty repair on the reduction gear, the front subframe and suspension mounting hardware were left unsecured. An authorized Nissan dealership inspected the vehicle, reproduced the issue, and officially confirmed that these critical structural components are loose. The vehicle exhibits severe mechanical clunking and knocking noises, which began immediately after the initial repair. Operating the vehicle with a loose subframe creates an imminent risk of component separation or sudden loss of steering control. The vehicle is fully intact and available for immediate inspection upon request.

Filed Oct 11, 2026 · Transmission · IL

My Nissan Ariya has an abnormal, high-pitched, cicada-like noise during acceleration. The noise appears to be associated with the electric propulsion system, electric motor, reduction gear, or another related drivetrain component, although the exact source has not been diagnosed. The vehicle is available for inspection upon request, and I can demonstrate the noise under the conditions in which it occurs. The abnormal noise raises concern about a potential defect in the vehicle’s electric propulsion or drivetrain system. If the noise is caused by a failing component, the underlying issue could potentially worsen and affect vehicle operation while driving. This is particularly concerning during acceleration in traffic, where reliable and predictable vehicle performance is important. I am reporting the issue so that it can be investigated to determine whether it presents a safety risk. The vehicle was presented to a dealer for evaluation. The abnormal noise was reproduced during the inspection. However, technician claimed that this noise is normal in electric vehicles. To date, the vehicle has been inspected by Gerald Nissan of Naperville. No formal determination of the cause of the noise has been provided. I am submitting this complaint to request further investigation into the potential defect. I have not observed any warning lights or dashboard messages associated with this issue. The primary symptom is an abnormal, high-pitched, cicada-like noise that occurs during acceleration. I first noticed the issue around XXX at approximately 25K miles. The noise persisted ever since.

Filed Oct 11, 2026 · Transmission · SC

My 2023 Nissan Ariya was making a cicada/whining sound under low acceleration. This was found by my local Nissan dealer to be a defect with the reduction gear. The dealership replaced the reduction gear under the powertrain warranty. This issue was present at just under 50,000 miles. Without replacement, the component could fail entirely leading to a total loss of power to the wheels, posing a safety risk while driving. There were no warning lamps on or any indication of a failing component other than the sound getting gradually louder. It took some research to figure out if the sound was normal or not. If I had not researched and inquired with my dealer, the problem would have gone unchecked and put me in danger of losing power while driving.

Filed Sep 29, 2026 · Electrical, Transmission · NY

A 2023 Nissan Ariya developed a grinding/noise condition. An initial dealership repair did not correct it. The vehicle was promptly returned. Subsequent diagnosis involved the traction-motor/drivetrain area, and Nissan ultimately authorized substantial warranty work involving replacement/repair of the traction motor and associated components. The vehicle remained out of service for an extended period while additional leakage was reportedly identified.

Filed Apr 2, 2026 · Transmission · KY

Recently I been hearing a clicking noise every time I come to a complete stop and when I take off again. It started happening recently. After I hear the click noise coming from the middle of the front of my car, the wheel feels like it’s spinning just a little bit before coming to a stop.

Filed Oct 8, 2025 · Transmission · 77,000 miles · CA

The contact owns a 2023 Nissan Ariya. The contact stated that while driving at an undisclosed speed, there was a loud thud coming from the vehicle. There was no warning light illuminated. The contact stated that while attempting to inspect the vehicle, the vehicle restarted while in park, and unexpectedly rolled away. The contact was able to quickly re-enter the vehicle and stop the vehicle. The vehicle was towed to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 77,000.

Filed Aug 17, 2025 · Electrical, Transmission · OH

I had just left the [XXX] on the [XXX] when our Ariya suddenly lost power at highway speeds. It felt like a very dangerous situation, because there are very long distances between exits in this area, and the shoulder is somewhat narrow in spots. The high voltage battery had been DC fast charged to 95% at said service area minutes earlier. But the display suddenly went to 0%, turtle mode appeared, and the message “Warning Service EV System” showed on the display. For some reason, the windshield wipers also activated momentarily, despite it being a clear summer day. It was not possible to maintain speed, as the car had a power limit of about 10%. I was fortunate that we were able to limp the ~10 miles to the next exit behind a very slow RV. However, the car slowed down dramatically when going uphill. It was a very white knuckle experience. Once we made it off [XXX], I was able to slowly coast into a gas station parking lot and collect myself. I tried turning off the car and turning it back on, but the message did not go away. Since I also carry tools when traveling, I then tried disconnecting the 12 volt battery for a minute and reconnecting it. Fortunately, that made the error go away. Having a suspicion that the 12 volt battery could be at fault, I replaced the OEM flooded lead acid battery with an AGM battery at my own expensive. The next day, I took the vehicle to Poughkeepsie Nissan in Wappingers Falls, NY to be looked at. The write up is included with the submission. The dealer was not able to duplicate the issue, but they did see error codes stored within the car’s computers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Filed Jun 6, 2025 · Acceleration, Driver assistance · 5,982 miles · CA · crash

The contact owned a 2023 Nissan Ariya. The contact stated that, while pulling out of an end parking space, the driver made a third-point turn. While reversing, the vehicle suddenly stopped. The corner of the vehicle hit a pillar. The driver looked into the camera. There were no objects in the camera view. There was no alert activated. The contact pulled back into the parking spot with her foot on the accelerator pedal. The vehicle suddenly accelerated to 40 MPH, jumped the curb, hit a young tree, a dumpster, and an electrical box. There were no warning lights illuminated. While exiting the vehicle, there was an abnormally loud revving sound. Prior to the failure, the vehicle failed to shift into reverse. There was a symbol of two vehicles. The vehicle restarted and worked as designed. There were no reported injuries, airbags did not deploy, fire or police report was filed. The vehicle was towed to a tow lot. The vehicle was deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but assistance was provided. The failure mileage was 59,000.

Filed Jan 23, 2025 · Electrical, Engine · PA

This is the fourth time this has happened to us during normal driving. I pulled out onto a highway and suddenly with no prior warning, the car lost all power and went into what I can only describe as a "limp mode" and wouldn't go above 5 mph. I had to quickly pull off the road as traffic was catching up at highway speed. The dashboard flashed "Malfunction, see owners manual" and we had an orange triangle with an exclamation point as well as a circle with exclamation point with a wrench next to it. The traction control light and car with exclamation point were also lit up. After limping to a cross road we turned the car completely off for 5 min and when we restarted it, it worked normally. The same thing happened July 25, 2024 and I had the car in the dealership. They said they could not recreate the issue even though I showed them video of the dashboard acting strangely. The service manager said he believed something had blocked the front bumper sensor and that it should be fine now. We have already performed both software updated recalls and since then, it has happened to us twice more. The battery was at around 80%, had just been driven by my wife for around 30 min with no issues, was turned off in the driveway for about 15 min and then we left again. It was extremely cold during this issue (temps around 10 degrees F), but this has also happened during normal temps in the summer and fall.