Second failure of timing chain and front cover after initial repair under campaign p4213. Failure is of exact same parts replaced under campaign, but nissan is refusing to assist in any way with a second repair. Failure of these parts causes a massive oil dump, stalling of vehicle, and further damage if driven. Car stalled while turning into a gas station and dumped all oil.
2011 Nissan Juke engine complaints
Page 2 of 3: complaints 11 to 40 of 69, newest first, as owners wrote them.
In 2014 nissan of north olmstead did a recall on our timing chain when they did the recall they did not replace the tensioners causing the chain to rub through the timing chain cover. There is also metal shards in our oil in the engine. The car would not start and was leaking oil very badly we took the car to conrad's in lakewood and that is what they told us and showed us with video. *ln *tr*jb consumer stated dealership refuse to fix.
Tl* the contact owns a 2011 nissan juke. The contact stated that the check engine indicator illuminated. The vehicle was serviced per an unknown the federal safety agency campaign number at rairdon's nissan of auburn (713 35th st ne, auburn, wa 98002, (253) 833-4700); however, the remedy failed to repair the vehicle. The contact mentioned that the check engine indicator illuminated after the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 58,000.
Takata recall to whom it may concern my 2011 nissan juke has been having some electrical problems when I purchased the vehicle it came with a remote start two weeks in the vehicle wouldn't start with the remote start whenever I pushed the remote start it would click and wouldn't come on. It also made the two car keys I had not work and the monitor screen wouldn't turn on. I replaced the batteries on the keys and also the car and eventually disconnected the remote start ast the problem still proceeded. After doing so it worked for a couple months fine except for a few glitches in the monitor now it's acting up again while I was driving it the screen went off while driving I turned the car off and the screen comes on again. Then the car stops while I'm driving. I had a local mechanic check he said it was my timing chain in my engine I found an article on cars.com that said the repair is covered under recall. I'm still making payments on my vehicle and I have no warranty the repair is expensive about 2,000 to fix so I am without a car.
Tl* the contact owns a 2011 nissan juke. While driving at unknown speeds, there was an abnormal ticking noise coming from the vehicle. While at a stop light, the vehicle stalled. There were no warning indicators illuminated. The vehicle was towed to vaden nissan of hilton head (200 fording island rd, bluffton, sc 29910, (843) 836-6800) where it was diagnosed that the timing chain fractured. The vehicle was not repaired. The manufacturer was contacted and provided case number: 35378015. The manufacturer offered to pay sixty percent of the repair cost. The failure mileage was 106,000.
I have a 2011 nissan juke. There was a timing chain recall on all 2011-2014 nissan jukes. I was not notified of any recalls. When my timing chain broke, I was told by henderson nissan in nevada that the valves were damaged because of the defective timing chain. A rep from nissan's corporate office told me that my VIN number does not fall into the recall category for the defective timing chain so they did not want to pay for the $9,000 for a new engine. There is a class action lawsuit in california in regards to the timing chain.
Tl* the contact owns a 2011 nissan juke. While driving approximately 60 MPH, the vehicle suddenly shut off. After restarting the engine, a clicking noise was heard coming from the engine compartment. The vehicle was taken to georgesville nissan (1260 auto mall dr, columbus, oh) where it was diagnosed that the timing chain failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was previously repaired for the same failure in march of 2015 (at 49,000 miles). The manufacturer was not notified. The failure mileage was 89,540.
Tl* the contact owns a 2011 nissan juke. While driving, the vehicle idled roughly, stalled, and there was excessive oil consumption. The vehicle was taken to an independent mechanic who diagnosed that the engine timing was faulty. The vehicle was not repaired. North woods nissan (2039 susquehanna trail, hummels wharf, pa) and the manufacturer were notified, but no assistance was offered. The failure mileage was 130,000.
Tl* the contact owns a 2011 nissan juke. While driving, the timing belt fractured. The vehicle was towed to landers mclarty nissan of huntsville (6520 university dr nw, huntsville, al 35806, (256) 203-8191). The contact was informed that there was a recall for the timing belt, but the vehicle was not included. The dealer stated that the repair would cost $10,538. The manufacturer confirmed the contact's statement and stated that they could not assist. The failure mileage was 56,000.
Tl* the contact owns a 2011 nissan juke. While driving 70 MPH, the vehicle decelerated. The driver attempted to coast the vehicle to the side of the road and it stalled without warning. In addition, the contact noticed a burning odor coming through the vents from the engine. The driver attempted to restart the vehicle while in traffic, but it failed to start. The vehicle was towed to melloy nissan (located at 7707 lomas blvd ne, albuquerque, nm 87110, (505) 545-6420), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.
Tl* the contact owns a 2011 nissan juke. The contact stated that the vehicle lost power and stalled without warning. The vehicle was towed to the contact's residence. The tow truck driver inspected the vehicle and indicated that the timing chain may be the cause of the failure. The vehicle was not diagnosed by a dealer. The manufacturer was notified of the failure. The approximate failure mileage was 45,300.
Tl* the contact owns a 2011 nissan juke. The contact received an unknown recall notice regarding the mass air flow sensor. The vehicle was taken to kelly nissan, inc. (4300 95th st, oak lawn, il 60453, (708) 499-1000) and the contact was informed that the recall repair was completed; however, the check engine indicator illuminated. The contact took the vehicle to an independent mechanic for diagnostic testing, which found that the mass air flow sensor was still faulty. The manufacturer was not contacted. The federal safety agency campaign information was not available. The failure mileage was 57,000.
Tl* the contact owns a 2011 nissan juke. While driving various speeds, an abnormal noise was detected coming from the engine. The vehicle was taken to eau claire nissan (3214 mall dr, eau claire, wi 54701, (715) 833-7777) where it was diagnosed that the timing chain was loose and caused metal fragments to enter the engine. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.
Tl* the contact owns a 2011 nissan juke. The contact stated that the gear shifter was unable to shift from park into any other gear. The contact also stated that the vehicle would come to a complete stop without warning while the vehicle was in motion. The vehicle was towed to an independent repair facility, but the failures could not be diagnosed or repaired. The failures continued and the vehicle was taken back to the repair facility. The mechanic replaced the transmission assembly, but the contact heard an abnormal noise progressing from the vehicle after the repair. The vehicle was towed to another repair facility where it was diagnosed that the turbo charger and water pump needed to be replaced. The dealer was not contacted. The contact referenced the federal safety agency campaign number: 11v583000 (engine and engine cooling) as a possible cause of the failures. The manufacturer was notified of the failures. The VIN and failure mileage were not available.
I bought my 2011 nissan juke brand new. It has just over 57,000 miles. While driving I was about to enter the highway when the engine just shut off. No warning lights came on before the vehicle shut off. I had the vehicle towed to a nissan dealer and was told it jumped timing and a new engine was needed. I've kept up with all the maintenance and have all my receipts. I had the timing chain replaced during a service campaign in 2014. I contacted nissan consumer affairs and after 3 days I was informed they would cover 70% of the repairs. Which means my portion is just over $3,300. I believe this should be covered 100% as this is a safety issue with many other experiencing the same. I hate to think what would have happened if I had made it on to the highway. Nissan is well aware of this issue and should do more to rectify it.
Many 2011 nissan jukes were part of a VIN specific recall involving a manufacturing defect causing the the timing chain to stretch. My vehicle was not a part of this recall but I have recently had this issue with my car, rendering it unusable. Nissan has been contacted but is claiming it is a warranty issue (they have not been working with me to escalate this issue). I have also notified my attorney generals office who recommended I reach out to you. I had two mechanics look at it before going to nissan and a nissan tech confirmed that this is, in fact, the issue with my car. I found out when my car just stopped running while in idle, and then it would not start again. My mechanic found an oil leak, and a second mechanic (my first was too booked to dig too deep into the issue) found the timing chain issue and recommended going straight to nissan. Since the issue occurred the car has not been driven and is currently at nissan.
Tl* the contact owns a 2011 nissan juke. While driving various speeds, a fuel odor was present in the vehicle. The vehicle was taken to nissan bros (5750 mesmer ave a, culver city, ca 90230, (310) 313-3400) where it was diagnosed that the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified and did not assist. The approximate failure mileage was 94,000.
The timing belt along with other associated cranks and pulleys, are damaged. The car has been kept current with all maintenance and out of the blue the timing chain mechanism begins to fail. This is extremely dangerous to drive with engine failure looming around every corner, and the repair costs on something that should last is sky high. When this happened the first time, the car was stationary and I noticed the sound upon start up of the vehicle.
Tl* the contact owns a 2011 nissan juke. While driving approximately 70 MPH, the vehicle decelerated independently and stalled. The vehicle was towed to an independent mechanic where it was diagnosed that the turbo fields were damaged, which caused oil to enter the intake. The mechanic also stated that the turbocharger needed to be repaired. The vehicle was not repaired. The dealer (fort wayne nissan, 260‑484‑9500) was called to schedule a repair appointment for the failure and to be repaired per the federal safety agency campaign number: 18v156000 (fuel system, gasoline). The manufacturer was notified of the failure. The approximate failure mileage was 98,865.
Tl* the contact owns a 2011 nissan juke. While driving approximately 70 MPH, a rattling noise was heard coming from the engine compartment and the vehicle stalled. There were no warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the timing belt was damaged and a new engine was needed. The vehicle was towed to the dealer (nissan of mckinney, 3800 s. Central expressway, mckinney, texas 75070) where it was confirmed that the timing belt was damaged and a new engine was needed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
Bought the car new and at 42000 mile the timing chain went bad. The engine started to make a knocking sound. The dealer said it was the timing chain. Its ridiculous that with so little miles I have to pay for a major repair job.
Tl* the contact owns a 2011 nissan juke. While driving 15 MPH, the vehicle stopped and stalled without warning. The vehicle was pulled over to a shoulder lane where it was able to restart. The vehicle was taken to burleson nissan (300 n burleson blvd, burleson, tx 76028) where it was diagnosed that the turbo failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 130,000.
I was traveling on the interstate and it started loosing power and smoking really bad so I pulled off the road and called a tow truck. Had it pulled to the shop. They said the turbo went out. Had it replaced. Drove it 2 weeks and it started doing the same thing. Set on the road for 3 hours. Had it towed again to the shop. He said the turbo went out again. Been there for 2weeks already. Lost my job because I couldn't get to work. Had no way so right now I'm without ride. Illy has around 65,000 on it
Tl* the contact owns a 2011 nissan juke. While driving 25 MPH, the vehicle shook violently and the engine stalled. The contact stated that the service engine indicator illuminated. The vehicle was able to restart, but failed to accelerate when the accelerator pedal was depressed. The vehicle was taken to an independent mechanic where it was diagnosed that the turbo failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to get a diagnostic test from the local dealer. The dealer was not notified. The failure mileage was approximately 84,454.
Tl* the contact owns a 2011 nissan juke. While driving, the vehicle suddenly lost power and would no longer accelerate. The vehicle was taken to an independent mechanic who diagnosed that the turbocharger sensor bracket fractured. The mechanic was able to apply a temporary remedy to the vehicle, which later failed. The vehicle was later taken to fenton nissan located in oklahoma city, oklahoma where it was diagnosed that the turbo charger was damaged and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact was informed that the VIN was not included in the federal safety agency campaign number: 11v583000 (engine), although the failures were identical. The failure mileage was 95,000.
Tl* the contact owns a 2011 nissan juke. While driving approximately 45 MPH, the vehicle began to lose power. When the contact came to a stop, the vehicle stalled. The contact was able to restart the vehicle. The contact stated that the failure recurred while approaching a stop and the vehicle began to put itself in limp mode. The dealer diagnosed that the weld detached from the turbo. The dealer also informed the contact that the failure was related to the federal safety agency campaign number: 11v583000 (engine and engine cooling); however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 84,000.
My turbo became faulty after only 67,000 miles. The car sounds and feels like it could stall at any time. There was a recall for this but only covering jukes manufactured through may of 2011, mine was manufactured in july of 2011. This repair is estimated to cost $2500.00.
Tl* the contact owns a 2011 nissan juke. The contact stated that the engine was idling low. The vehicle was taken to the dealer who, initially, was unable to replicate the failure. When the vehicle was taken back to the dealer, it was diagnosed that the turbo charger needed to be replaced. The manufacturer and the dealer indicated that the vehicle was excluded from a manufacturer recall and provided no solution. The approximate failure mileage was 56,000. Updated 05/10/17*lj updated 11/06/2017*js
My 2011 nissan juke has been sitting in austin tx. Waiting to be towed from clay cooley nissan. The motor has been rendered unfixable due to sludge from the engine. The juke was recalled for a timing chain replacement on dec 16,2015 at mileage 96,133. In their report it states that due to the timing chain having been stretched and rubbed into the side of the engine and timing cover;aluminum shavings from the block soaked in oil from the leak the chain created, is the reason the engine was malfunctioning this time around. It was only "patched and not fixed" states the mechanic from ed hicks nissan. I purchased the extended warranty for 100,000 miles and at 108,000 miles the engine blows and nissan does not want to claim responsibility for the damage. I took care of my car since it is all I have and believed in nissan mechanics when they said it was fixed and ready.not having my vehicle has caused so much stress in my life. It has been since 8/17/2016 that I have been dealing with nissan corporate and there consumer affairs department. It seems at this time they do not want to communicate with me anymore. Thank you for your time and hope to hear from you soon.
Recall 11v583000 does not include my VIN. All 2011 nissan juke should be included in the recall. My turbo currently needs replaced due to a worn bearing. Several people online have to replace their turbos in their 2011 jukes at a cost of $2800.
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