As I was coming to a stop at the approaching red light, my car completely cut off. It was not enough time to turn on hazards or signal any approaching cars so the car causing the car behind me to hit into the back of my bumper. The hit caused something to fall off the top of their car and make a small crack onto my driver tail light. The car stopped because it was completely out of gas, even though the gas meter read that there was more than a quarter tank of gas in the car. There was a recall on my vehicle for the fuel system not reading correctly, which I had my car taken into the nissan dealership in july, where they spent 3 hours "correcting" the problem. However, the problem was not fixed correctly as having no gas in the car (even though the meter said I had gas) caused my car to stop in the middle of a busy street, which in turn caused my daughter and myself to become involved in a car accident.
2011 Nissan Juke fuel system complaints
Page 3 of 3: complaints 41 to 45 of 45, newest first, as owners wrote them.
The sending unit in the fuel tank failed stranding my 19 year old daughter in traffic during a storm with very poor visibility. This could have resulted in a multi-vehicle wreck with fatalities. Law enforcement arrived at the scene and directed traffic in the rain. The vehicle was towed to the dealership and repairs were made.
On 2/1/12 my daughter noticed a strong odor of fuel coming from the interior of the vehicle. I had the vehicle towed to the dealership for safety reasons. The service manager found a severe leak "that was pouring fuel into the engine compartment" whenever the vehicle was running. The leak was at the fuel pressure regulator. I did some research on the internet and realized that this is a very common problem and has happened to many juke owners. My 18 year old daughter could have died in a vehicle fire! I hope it doesn't require several people to die before a recall is issued. This is a very dangerous situation and nissan should be aware of it due to all of the service claims.
I scheduled a service appointment with the dealership for a recall: the federal safety agency campaign id no. 11v583000. When I arrived for my appointment, I was told by the service manager that nissan had "put a restriction" on the part and they could not get it. They said they would contact me when they were able to get the part. I asked what a "restriction" on a part means and they said nissan would not send them the part either because there was a shortage of parts or because they were trying to "distribute them evenly." I asked what happens if I experience an engine failure and she had no response.
Vehicle involved: 2011 nissan juke sl and has 4,192 miles on the odometer. While driving down the highway, we ran over some debris which punctured the gas tank, causing all of the gas to begin pouring out of the tank. We had just filled up the 11.8 gallon fuel tank and had no idea the fuel was leaking until we pulled into the driveway approx. Five miles later. We called the fire dept. For fear of the car exploding in the driveway. The firefighters were shocked there was nothing protecting the fuel tank from road debris bouncing up and punching a hole into it. I feel this is a manufacturers defect. The gas tank shouldn't be sitting out so exposed. Nissan had a similar problem with the murano for which they ordered a safety recall to address this problem. They should do the same with the juke. The local dealership and nissan corporation has shown not a care for what happened to my wife and I, claiming it's not their fault we ran over something in the road. The reality is some things are unavoidable to run over and the gas tank shouldn't be so easily ruptured and positioned with no type of protective plate in the way. The repair bill was $863.04 to put in a new gas tank. My wife is now terrified of driving the car for fear of being blown up and wants to get rid of it.
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