The contact owns a 2013 Nissan Juke. The contact stated that upon parking the vehicle at a store, the contact noticed an abnormally strong fuel odor and fuel leakage underneath the front end of the vehicle onto the ground. The vehicle was then driven to the residence. While driving to the residence, the contact became aware that the fuel gauge reading was lowering quickly. There was no warning light illuminated. Upon arriving to the residence, the contact saw smoke coming from underneath the hood. The contact reversed to park away from other vehicles. The contact then became aware that a fire had started underneath the hood, and the fire grew quickly. The contact immediately exited the vehicle. The fire was extinguished by the fire department. The contact stated that the vehicle was significantly burned from the front end to the cabin. It was unknown whether a Fire Department report was filed. A Police report was filed. There was no injury reported. The vehicle was towed to a tow yard. The contact believed that the vehicle was a total loss but had not yet received confirmation from the insurance provider. The contact became aware that the VIN was included in the federal safety agency Campaign Number: 14V683000 (FUEL SYSTEM, GASOLINE); and associated the failure with the recall. The dealer and the manufacturer were not contacted. The failure mileage was approximately 138,000.
2013 Nissan Juke: fire, smoke or burning smell
5 of the 103 complaints about the 2013 Nissan Juke describe fire, smoke or burning smell.
- owner complaints
- 5
- of this car's complaints
- 5%
- typical mileage
- 26,000
- recalls
- 1
Fire, smoke or burning smell by model year
- 20172
- 20161
- 20152
- 20141
- 20135
- 20112
What owners say
The contact owned a 2013 Nissan Juke. The contact stated that while driving the vehicle suddenly began decelerating to approximately 40 MPH and veering off an exit. The vehicle suddenly backfired, and black smoke came from the hood and rear end. The contact pulled to the side of the road, turned off the vehicle, and exited the vehicle. The contact noticed something small. sparks of fire underneath the body of the vehicle. The contact called the fire department, and at that time, the vehicle had caught fire. The fire department came and extinguished the fire. The police department arrived as well. The vehicle was towed to an impound lot and deemed totaled. The fire department made a fire report. There were no injuries or medical attention needed. After the incident, the contact conducted research and found information regarding the federal safety agency Campaign Number 14V683000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 159,000.
While parked in our driveway for more than 30 hrs, my 2013 juke burst into flames. The fire dept did not find any evidence of arson or tampering and there was no weather occurrence to explain why it became engulfed in flames. The fire started in the engine compartment at 12:40am. Nissan has said that they examined the car and their technical specialist found " no evidence of a product problem, failure, or malfunction that may have caused or contributed to this incident". Nissan will not tell me why the car burned up, just they're not responsible. Why would a low milage, well maintained vehicle catch fire unless there was some kind of product failure? I was lucky that only property was damaged but I feel nissan USA is not taking the incident seriously.
On wed, january 21, 2015, I arrived home around 7pm and went inside. I was not in the house 5 minutes when I heard a massive explosion in my driveway. I then saw a bright orange glow outside my window, which was my car engulfed in flames. The fire dept suppressed the fire and that night I called my insurance company to report the incident. The car (a lease), was incinerated and deemed a total loss by the insurance adjuster. My insurance paid off the car to the leasing company. When I researched this issue, I saw a letter the federal safety agency sent to nissan north america regarding a loose fuel pressure sensor in my 2013 juke and prompted them to issue recalls. That letter was dated dec 8, 2014. My car was, in fact, on the recall list and I finally got my letter one week after the incident. Nissan was very slow to inform their customers of a very serious and potentially fatal issue. Nissan corporate did an investigation on my car and focused on the fuel pressure sensor. After 1 month of waiting for them to contact me, they called me wed, february 25th, 2015 telling me that the fuel pressure sensor was not the issue, however they are not able to pinpoint what exactly did happen. They admit that no external factors could have contributed to this fire and that it was, indeed, an issue with the car. The only thing they said they could do for me was offer a discount on a new nissan, however I told them I would never drive another nissan, especially since they aren't sure what made the car blow up. I know in my heart the fuel pressure sensor was to blame. Why else would my car be engulfed in an obvious fuel fire in my driveway. I find it horrible that they are not accepting responsibility for their faulty engineering. You may want to look more into this since they "don't know what caused it". Also, they said they could not release the report to me as it's nissan's property.
Tl* the contact owns a 2013 nissan juke. The contact stated that while the vehicle was being serviced for a routine oil change, the technician noticed smoke coming from the driver's side dashboard. The technician discovered that the electronic body control module (ECM) needed to be repaired. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.
Service bulletins that may apply
- Wiring harness repair information
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Vehicle key not detected / authenticated, engine will not start
- 12 volt battery testing for in-service vehicles service information
- Silicone-based lubricant or grease CAN damage electrical components service information
- Intelligent key replacement or swapping between vehicles
- CAN communication – network diagnostic flow chart
Related recalls
Electrical system: ignition: switch
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Versa Sedan vehicles manufactured July 16, 2013, to January 29, 2014, 2013-2014 Cube vehicles manufactured July 3, 2013, to October 21, 2013, and 2013-2014 Juke vehicles manufactured July 3, 2013, to October 22, 2013. When exposed to hot temperatures, the affected vehicles have an engine start/stop button that may stick inside the button housing.
- Risk
- If the engine start/stop button gets stuck in the housing, road vibrations may cause the engine to shut off unexpectedly while the vehicle is being driven, increasing the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will modify the start/stop switch housing, free of charge. The recall began on August 4, 2015. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 15V418000 · Recall details
Questions about the 2013 Nissan Juke fire or smoke
Is fire, smoke or burning smell a common problem on the 2013 Nissan Juke?
5 of 103 owner complaints about the 2013 Nissan Juke (5%) mention fire, smoke or burning smell. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2013 Nissan Juke?
There is 1 recall and 22 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2013 Nissan Juke
Check engine light 12Loss of power 8Fuel smell 7Sunroof shattered 7Stalling 6Engine failure 5Won't start 5
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