Check a VIN

2019 Nissan Leaf: screen or infotainment failure

9 of the 261 complaints about the 2019 Nissan Leaf describe screen or infotainment failure.

owner complaints
9
of this car's complaints
3%
recalls
1
Is there a fix? There is 1 recall and 46 service bulletins for this area of the car. See below

Screen or infotainment failure by model year

  • 2021
    2
  • 2019
    9
  • 2018
    1
  • 2015
    1

What owners say

Filed Feb 11, 2026 · Electrical · IL

Three issues remain unsolved as Nissan states there is no current fix. 1) Recall for battery/fast charge. Recall was supposed to be fixed by Nov 24 and has not been fixed. Fast charge could lead to fire. Charging is limited to level 1 or level 2. 2) Software update causes heat to stop working at will. This is a safety hazard as temps in the upper midwest dip below zero degress. Nissan consumer affairs state their engineers are working on it, but this is the second winter season I'm dealing with this. 3) Infotainment system reboots daily at will and this is a safety issue as well. There is TSB that fixes this but my VIN is not included in the TSB therefore Nissan refuses to update it.

Filed Sep 11, 2025 · CA

Back up camera stops working randomly, displays blank screen. Was supposedly fixed by dealer in recall repair. Problem still occurs.

Filed May 31, 2024 · Driver assistance · 10,000 miles · WA

The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V071000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while reversing the vehicle, the display screen was blank. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

Filed Dec 5, 2023 · MD

Having issues with the back up camera it will randomly not work, showing a black screen instead of rearview. Other times the image is excessively dark compared to other surround camera views or has horizontal lines that interfere with view. Car is available for inspection. I have reported to the dealer multiple times. They have not been able to replicate. The problem is intermittent, dealer has not been able to replicate. Asked that I take video when it occurs which I have done. No warning lights or lamp or consistent pattern to warn when the issue will occur. Most recent incident noted below.

Filed Sep 22, 2023 · Driver assistance, Visibility · OH

The rearview camera stopped working. It works intermittently when backing up (<10%), but otherwise just shows a black screen for the rear backup camera. No warning lamps. As a result the rear blind spot warning does not work, posing a risk to kids or pedestrians crossing behind me. The vehicle has not been inspected by anyone at this point but a service appointment is scheduled. It is available for inspection.

Filed Mar 15, 2023 · OR

Rear camera shows black screen when backing up. Guidance lines are still present. Research online indicates this to be a common issue with my vehicle.

Filed Aug 1, 2022 · Electrical, Visibility · CO

Backup camera fails to display when in reverse. Dangerous reduced visibility of surroundings while reversing vehicle. Called dealership and they confirmed that my VIN is not on the recall list, but I am having the issue! They said I would be charged service to repair this federal safety requirement. Blank screen when entering Reverse mode.

Filed Feb 16, 2022 · Electrical · NY

1. The vehicle infotainment screen has been rebooting multiple times over the last few months while driving and the navigation maps screen goes black during the reboot, this is very distracting . 2. The navigation map turn by turn directions intermittently stops working independent of this reboot, causing missed turns, again distracting. 3. The rear camera video intermittently is grayed out instead of showing the rear camera video. I took the car to multiple dealers. The 1st dealer (Nissan of New Rochelle, NY; odometer @ approximately 18,470 miles) said unless the problem is repeatable while in for service there is nothing they can do about it. The other dealer (Star Nissan of Flushing, NY; odometer at 20,470 miles) did a AV software update. Since that AV update on 1/28/2022, Problem #1 and #3 so far have not returned. It may be too early to declare success since today is 2/16/2022. Problem #2 remains! I also noticed that when using Apple Car Play (using a USB wired connection to the Infotainment System) received phone call audio is poor and sounds like someone is gargling. If I switch the phone connection to wireless Bluetooth the audio quality is perfect, so it is not a carrier or phone connection to the network issue. This may be related to problem #2, where the navigation audio stops working. BTW When the Navigation audio stop working,I also lose the ability to change the radio audio. It shows it is changing visually from 0 to +40 on the screen, but the sound audio level remains unchanged. Usually if the car is turned off for more than an hour all returns to normal, at least initially until the next intermittent repeat of the issue. If I turn off the car and turn it back after only a minute or two, the audio problem remains the same.

Filed Dec 31, 2021 · Driver assistance · NJ

Backup Camera is a blank screen or pink screen.

Service bulletins that may apply

Related recalls

Electrical system: propulsion system: charging: module: softwareReported September 19, 2024 · 25,704 vehicles affected
What is wrong
Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
Risk
A quick charging battery that overheats increases the risk of a fire.
Remedy
Dealers will update the battery software, free of charge. Owner letters were mailed June 3, 2026. This is a phased recall. Owners may contact Nissan Customer Service at 1‑800‑867‑7669. Nissan's numbers for this recall are R24B2, P4A38, and P5A22.

Recall number 24V700000 · Recall details

Questions about the 2019 Nissan Leaf screen failure

Is screen or infotainment failure a common problem on the 2019 Nissan Leaf?

9 of 261 owner complaints about the 2019 Nissan Leaf (3%) mention screen or infotainment failure. The model year with the most reports is 2019.

Is there a recall or service bulletin for this on the 2019 Nissan Leaf?

There is 1 recall and 46 service bulletins for the same area of the car. Check them below with your VIN.

Other symptoms on the 2019 Nissan Leaf

Backup camera 23Overheating 11

All model years of the Nissan Leaf

VIN decoder

See the problems and recalls for an exact car

Buying a used 2019 Nissan Leaf?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history