My 2019 Nissan Leaf has a charging safety issue that prevents safe use of Level 3 DC fast charging. Nissan has instructed owners not to use Level 3 fast charging because of a potential battery overheating condition. Nissan representatives stated that engineers are working on a remedy, but no repair is currently available. Level 3 charging is a normal and necessary charging method for this vehicle. Being unable to safely use fast charging significantly limits the safe operation and intended use of the vehicle. In addition, I have experienced concerns with slower charging as well. Nissan advised me to have the dealership diagnose the issue while also stating that engineering is still developing a fix. Because the manufacturer has acknowledged a charging safety concern while no repair is currently available, I am submitting this complaint so the issue is documented and reviewed by the federal safety agency for safety implications.
2019 Nissan Leaf electrical complaints
Page 3 of 7: complaints 41 to 70 of 179, newest first, as owners wrote them.
Under battery recall, unable to charge with public chargers (incompatible standards and fire risk) and at home. Being legally represented by MFS LEGAL and filed case with Nissan Consumer Affairs case [XXX]. No software update or fix in sight. Talked with consumer affairs as well as future Nissan in Folsom and Roseville with no solutions! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
See attached document for complaint. I am the owner of a 2019 Nissan Leaf that has a recall on the Level 3 charging system. I have received many letters telling me it will be soon for them to fix the issue and they still haven't done a thing to resolve this. I am [XXX] and live on $1200 a month social security and can’t afford to trade in with a payment every month to upgrade. I live in the country and it is many miles to doctor visits and other appointments and it causes me much stress to keep going. Please let me know anything you can about my problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Nissan Leaf. The contact stated that the level one charger was inoperable and failed to charge the vehicle. The vehicle failed to charge overnight. The contact was checking the charging status throughout the night. The charger failed to operate. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System). The vehicle was taken to the local dealer, who determined that the charger was working as designed. The vehicle was taken back to the local dealer, who inspected the vehicle and determined that there was no charging issue. The charger eventually failed completely. The contact called another unknown local dealer, but the vehicle had not been diagnosed or repaired. The contact purchased a level two charger. The contact was concerned about voiding the warranty. The contact requested a buyback. The manufacturer was contacted and opened a case, but no other assistance was provided. The approximate failure mileage was 98,000.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that due to the recall information, the vehicle should not be charged at high-speed charging levels, and the vehicle could not be properly charged for a long trip. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 25,000.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
This recall is over a year old, based on science there is likely no software fix supported by the age of the recall. Since there clearly is no software fix, battery replacement should be mandated. This car is not able to be used as advertised, since it supported fast charging. I would need to rent another car for any trips over about 90 miles in one direction.
Three issues remain unsolved as Nissan states there is no current fix. 1) Recall for battery/fast charge. Recall was supposed to be fixed by Nov 24 and has not been fixed. Fast charge could lead to fire. Charging is limited to level 1 or level 2. 2) Software update causes heat to stop working at will. This is a safety hazard as temps in the upper midwest dip below zero degress. Nissan consumer affairs state their engineers are working on it, but this is the second winter season I'm dealing with this. 3) Infotainment system reboots daily at will and this is a safety issue as well. There is TSB that fixes this but my VIN is not included in the TSB therefore Nissan refuses to update it.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the recall had been initiated two years prior, and the remedy was not available. The dealer was contacted; however, the contact was informed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.
Recall campaign R24B2 was issued 9/20/24 and there is still no remedy. It has prevented me from using my vehicle as intended because I am unable to go anywhere with a longer distance since I can't use level 3 charging. This issue has not been fixed in a timely manner and I contacted the dealership in 2025 - they DID NOT RESPOND. This is unacceptable. I believe I am entitled to a repurchase since I am unable to fully utilize this car safely. Also, another problem was just discovered regarding the heating system not functioning properly on extremely cold days. I live in MN and this has been a serious problem this winter. I hope Nissan is investigated.
Nissan has reported than some cars could abruptly catch fire while DC fast charging due to excessive lithium deposits within the battery cells. In certain circumstances, those excess deposits could create additional electrical resistance while fast charging, overheating the battery pack and causing a fire. the federal safety agency's reference number is 24V‑700. This problem was first discovered in 2024 and officially reported in September 2024. This is nearly a year and a half ago and limits the usefulness of the vehicle to local driving only. It is ridiculous that a remedy still hasn't been implemented.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted, and an appointment was scheduled, however the contact received notifications from the dealer that the parts were not available. The contact stated that the manufacturer had initiated the recall in 2024, and parts were still not available. The contact had not experienced a failure.
Nissan issued a recall on my 2019 Nissan Leaf for unsafe level 3 charging. I understood the answer to be a software update. It has been almost two years and no solution. I can't drive from Colorado Springs to Denver and back without having to charge. I need to be able to do this and I even had to buy a cheap ICE to get back and forth. I need this car to do what I need or I need Nissan to replace the battery or buy my car back so I can drive it as I need.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that while exiting an alley, the vehicle struck a sign. The contact stated that the blind spot on the vehicle blocked the view of the street sign. The panels were located by the small window and the windshield. The contact was not injured. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
This current recall has been not been solved in over a year: Sep 19,2024 Manufacturer Recall NumberR24B2 the federal safety agency Recall Number24V-700 Recall StatusRecall Incomplete, remedy not yet available. I cannot drive as intended because I am no longer able to use a level 3 charger. This is unacceptable and I am no longer able to make longer distant commutes.
Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA - 24V‑700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for the car as its undrivable due to the safety defect. At this point I haven't been able to get anyone on the phone in the last week. The car has a serious loss of power risk and is a fire hazard. The defect is well documented in the recall. The raw battery data and invoice for battery replacement is attached. Case number with Nissan is #[XXX]. I cannot get a written statement from the manufacturer or the dealer that the car is safe to drive in its current state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
RE: Manufacturer Recall Number R24B2 - No Remedy available for more than a year! I am the original owner of my 2019 Nissan Leaf SL in California but have been unable to use my car for traveling due to the fast charge port recall. I have performed all the services and the recalls at the local Nissan dealer but there is still no remedy for the fast charge issue. As per the purchase agreement with Nissan, I should be able to use fast chargers without limitation but the lack of ability to use the fast charge port has severely hampered my ability to use the vehicle to travel even within my state. Nissan has promised a fix for more than a year but has failed to deliver.
Recall issued 9/24. Remains without a remedy with no estimated time for solution per Nissan Consumer Affairs Regional specialist. Vehicle is unsafe to be charged at fast charging chargers due to possibility of fire in lithium ion battery limiting my ability to travel. Also,the market value and utility is diminished due to this open recall. Requested buy back from Nissan North America and was denied citing not enough repair information on file with dealership where purchased and serviced. I see no connection to this statement governing the recall in question. I have followed the manufacturer’s recommended service for this vehicle as stated in the owner’s manual. This is unsatisfactory to me due to this extended recall compromising my safety and my ability to get market value for the vehicle at this point in time should I choose to do so.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (ELECTRICAL SYSTEM). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact wanted to know how a battery software update would prevent a failure. The contact had not experienced a failure.
More than a year later, and Nissan still has no remedy available for recall 24V‑700, posing a fire risk to consumers. In what universe would a software remedy take a major auto manufacturer more than a year to develop? the federal safety agency has the ability to regulate and safeguard the public. Instead they have become known as a toothless, ineffective exemplar of government brokenness. Why?
There was no incident...but I am reporting the fact that Nissan has not provided a remedy and the recall has been in place over a year. I and other owners of affected Nissan Leafs are not able to use the car to its full capacity. I strongly recommend the federal safety agency encourage/force Nissan to deliver a remedy and, indeed, compensation for the fact that these cars could not be use for long-distance driving for over a year (and counting).
The existing recall has now been outstanding for 15 months with no resolution proposed by the manufacturer and threats of disastrous consequences if the car is used as intended.
Car is unable to be quick, charged due to recall, leaving me, limited on charging my car quickly and driving it efficiently
For my Nissan Leaf 2019, I used DC fast charger to charge up while returning home from another town, with battery below 8%. It charged and got home and plugged in my Level2 charger overnight. In morning it displayed a “Service EV System” error and became undriveable. It would not go into Drive or Reverse. It will go into Neutral or Parking only. When I got it towed to Dealership, they cleared the code and gave back the car as drivable. But when I plugged in Level2 charger overnight, next morning same issue occured. Now Dealership did full diagnostics and tells me the car needs PDM (Power Distribution Module) replaced. Nissan previously issued Service Campaign P9351 for this exact issue, but my VIN is not included. I believe my vehicle has the same defective PDM and poses a safety risk due to sudden loss of drive power. Nissan has declined coverage. I am requesting the federal safety agency investigate whether the recall should be expanded to include additional affected vehicles. Also there is open Recall R24B2 regarding Lithium Battery getting too hot durinig Fast DC charging for which they don't have the Remedy yet. I recall that only 3-4 weeks before above incident, I had my previous Fast DC charging session, after which I got a message on dashboard saying something like "Battery is very hot". I waited for 10 minutes before driving. Each time I would drive from standstill position, it will accelerate very slowly, but eventually drive OK after speeding up. I came home and let it cool overnight, and did not notice same symptom again until above PDM related issue happened after next Fast DC charging session.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired, and the dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was informed that an interim solution would be provided. The contact had not experienced a failure.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle unexpectedly shut off while driving. The contact stated that upon restarting the vehicle, the message "Service EV System" was displayed, and the vehicle shut off. The vehicle was towed to the dealer several times. The dealer cleared the codes and informed the contact that the failure could not be duplicated; however, the failure persisted. The dealer advised the contact that a diagnostic test was needed. The vehicle was not repaired. Additionally, the contact stated that the vehicle failed to charge completely and had become inoperable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The vehicle was not repaired. The failure mileage was approximately 98,350.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted; however, the contact was informed that parts were unavailable. The contact stated that the parts had not been available for more than a year and a half. In addition, the contact stated it was an inconvenience not to be able to use the fast charge because of the unrepaired recall. The manufacturer was not contacted. The contact had not experienced a failure.
Nissan has had an open recall for over a year and sent me multiple recall letters for the federal safety agency Recall Number: 24V‑700. This recall has had no remedy to date. It was opened in 2024. I have to commute to work daily and am not able to fast charge my 2019 Nissan leaf anymore. This renders the car useless for my daily driving. I am only able to slow charge and not able to use the car for its intended purpose and original purpose. Please help as the resale of this vehicle has dropped from this recall. I am stuck with a car I cannot use for which it was advertised for. I'm looking into doing a buyback but wanted to start here for help.
The contact owns a 2019 Nissan Leaf. The contact received notification of the federal safety agency Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
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