The reverse camera is consistently not connected and shows a pink, gray, or distorted image when in reverse. A few months ago, it would intermittently do this and then resolve itself. I mentioned this at the Nissan service center during our maintenance check up and because it couldn't be replicated, they would charge me just to complete a diagnostic report. I declined especially since it fixed itself. For the last several weeks, it hasn't been functioning correctly which makes seeing my surroundings less safe. I've reviewed [XXX] and see that other Nissan Leafs in our date range require repair, but the recall is not listed for our vin number. I'm worried about our safety due to the failure of the reverse camera and would like support in a resolution as we no longer have the vehicle under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2020 Nissan Leaf: backup camera failure
10 of the 168 complaints about the 2020 Nissan Leaf describe backup camera failure.
- owner complaints
- 10
- of this car's complaints
- 6%
- recalls
- 1
Backup camera failure by model year
What owners say
Approximately 20% of the time this vehicle is driven, the backup camera displays BLANK. A short term remedy has been to put the vehicle back in Park, exit the vehicle and apply a firm "smack" near the backup camera located on the rear hatch using a closed fist. This tends to temporarily solve the symptom of a BLANK backup camera output until inevitably the same thing happens again several days later during a subsequent drive. This is an active recall, this vehicle has been demonstrating this symptom for at least a year if not more, but even though the recall notice was received around February 2024, there is still no solution posted for us to seek repairs at the Nissan dealer.
Backup camera is not working. I know it’s got an open recall for this issue but it’s taking them so long to replace a cable. Just wanted this on record
My back up camera is having issue, like becoming dark, multicolored and pink. It is not safe to back up especially when it rains. I purchased this car two months ago (December, 2023) and this problem started a month ago, sometimes it works fine but mostly is not working. I contacted the Nissan dealer I purchsed from but they did not confirmed the issue and I know a lot of people (in Facebook group) who has the same issue with their Nissan Leaf even with new 2023 models, mine is 2020. When I called the dealer to inspect they are charging me $130 just to inspect. It's 25,000 miles on this car, this is pretty new car. Thank you!
backup camera was intermittently not working. Dealer tested and found "rear camera image signal test at the avm connector 20-19, and the signal is not normal". Code U111A-00 was found. Camera was replaced under extended warranty with $100 deductible, code was cleared and camera is now working. Vehicle has been in service for 2.5yrs and has 40k miles. I've seen several Nissan backup Camera recalls, but my vehicle was apparently not included? Submitting in case others are experiencing and a recall might be needed?
Nissan claims that a previous recall for Federal Motor Vehicle Safety Standard (FMVSS) number 111, Rear Visibility could be fixed with a system update (recall 20V412000). This does not appear to be the case. I had the system update run already in December 2022 and it didn't fix the problem. The rear backup camera still goes pink and is not visible. I believe this is a hardware issue and should be fixed because it is a major safety problem.
The backup camera of my 2020 Nissan Leaf does not consistently work. Often, the screen is bright pink and does not show the view of behind the vehicle. Clearly, it is a safety issue to have a malfunctioning backup camera. I am getting it serviced by a Nissan dealer next week. The failure seems to be related to opening and shutting the rear hatch, because sometimes the camera would work and sometimes it failed. It is consistently broken now.
When putting my car in reverse my back up camera intermittently will not work. I have called the dealership that I purchased the vehicle (Rossen of Madison on the Beltline). I have taken the car multiple times, I have called multiple times. Nissan has yet to include my vehicle make and model into the recall. Even though it is a 2020 model. My car is at the dealership today as my camera stopped working last week and was still not working this morning. However the dealership is now telling me "it worked when it arrived and they have been unable to recreate the issue". This is frustrating and needs to have an official recall PLEASE!
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - RECALL NO 20V412000 - For a week at a time on a monthly basis the back-up camera will disappear while in reverse. And therefore our vehicle no longer complies with Federal Motor Vehicle Safety Standard (FMVSS) number 111 "Rear Visibility". - Yes the vehicle is available for inspection upon request. - My safety and the safety of others continues to be put at risk due to the lack of an image in the back-up camera display which increases the risk of a crash. - We have taken the vehicle into the Nissan dealership 4 times and every time they state they cannot recreate the error even though the error is occurring as I am dropping the vehicle off at the dealership. - There has been no other warning lamps, messages or other symptoms of the problem prior to the failure. This has been a re-occurring problem since vehicle was purchased in December 2020.
The reverse camera system that activates when the car is in reverse is so blurry that it is impossible to distinguish objects. You can't tell if that's a box in the driveway behind your car or a baby seat with a baby in it. For test purposes a sign with 3-inch letters placed 48 inches from the camera is completely illegible on screen. Nissan reports that this is normal operation for the 2020 leaf rear camera. I am attaching a picture of the rear camera screen along with a picture of the exact same scene taken with a cell phone. The quality difference is quite striking, and illustrates how potentially dangerous the 2020 leaf rear camera could be for drivers.
Service bulletins that may apply
- Wiring harness repair information
- Electrical system
- Campaign bulletin HVAC
- Telematics service information hint
- Intelligent cruise control inoperative and AEB/feb warning light on or radar obstruction message displayed...
- Subject: REVISION 2 R23D7 2018-2022 LEAF Rear View Camera Inspection
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
Related recalls
Electrical system: propulsion system: charging: module: software
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2019-2020 LEAF vehicles equipped with a Level 3 quick charging port. The lithium-ion battery may overheat during Level 3 charging.
- Risk
- A quick charging battery that overheats increases the risk of a fire.
- Remedy
- Dealers will update the battery software, free of charge. Owner letters were mailed June 3, 2026. This is a phased recall. Owners may contact Nissan Customer Service at 1‑800‑867‑7669. Nissan's numbers for this recall are R24B2, P4A38, and P5A22.
Recall number 24V700000 · Recall details
Questions about the 2020 Nissan Leaf backup camera
Is backup camera failure a common problem on the 2020 Nissan Leaf?
10 of 168 owner complaints about the 2020 Nissan Leaf (6%) mention backup camera failure. The model year with the most reports is 2019.
Is there a recall or service bulletin for this on the 2020 Nissan Leaf?
There is 1 recall and 38 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2020 Nissan Leaf
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