We own a 2012 nissan maxima (VIN [xxx]). While driving on the 215 freeway near henderson, nv our middle portion of our panoramic sunroof exploded/shattered for no reason. Have been trying to get it repaired but no parts availability in vegas, the replacement part arrived cracked in phoenix and we are now on our way home to oklahoma. The area was taped down in vegas and we have been in contact with nissan consumer affairs to see if this will be covered by them due to class action suit listed on internet. They suggested we take to our local dealership in oklahoma. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 Nissan Maxima: sunroof shattered
7 of the 107 complaints about the 2012 Nissan Maxima describe sunroof shattered.
- owner complaints
- 7
- of this car's complaints
- 7%
- typical mileage
- 61,000
- recalls
- 0
Sunroof shattered by model year
What owners say
While driving on the highway this morning, the panoramic sunroof on my 2012 nissan maxima spontaneously exploded and shattered. Had the sunroof been open, there could have been extensive damages to me personally, my unborn child (7 months pregnant), and others driving around me if I had lost control of my vehicle.
My sunroof shattered on sunday, june 03 at 12pm while I was driving east bound towards chicago on 290 highway. I was driving at 60mph on the highway and all the sudden I heard a loud pop noise and my sunroof glass shattered. The road was clear and there weren't many cars around me. Luckily, I wasn't injured. I have already checked with several body shops yesterday, and the cost is over $1000 to fix my panoramic sunroof. I also reached out to nissan corporate, and reported this issue. The case number is 31546264 and I spoke with barbara, badge#7319182. She called me, 6/5/18 at 10:34am and told me nissan will not be responsible since there's no sufficient evidence. I told her I have photos of the damage and she asked me to send it to her for review. I find it strange that she didn't ask for any photos or evidence yesterday when I called to report the incident.
I was driving down the freeway and the moonroof literally exploded. I was looking to see how it could happen, but I still to this day can't figure it out.
On friday, december 15, 2017 I was driving on a city street at approximately 45 MPH and I heard a loud boom. I pulled off and saw that my sunroof had exploded. There was a large hole in the middle of the sunroof with the edges of the glass raised upward. The remaining glass was popping and cracking.
I was driving down 231 highway south when my sunroof exploded from inside out glass went everywhere.
The sunroof exploded spontaneously. I was sitting in evening rush hour traffic, at an almost stand still. The inside roof panel/cover was pulled back, but the sunroof itself was not opened. I had turned the A/C on and off a few times because although it wasn't very hot outside (upper 70s), I was making a business call over the car's bluetooth system, and had rolled the windows up in order to hear the call clearly. After the car got cold, I turned the air off. Before I could open the windows, so the car could warm back up inside, there was a large "boom" and subsequently glass from the sunroof began falling down into the center console.
Service bulletins that may apply
- Certification label and VIN plate replacement service information
- Removing foreign material from the window glass
- SERVICE INFORMATION A two-piece design front engine mount is currently being used for the applied vehicles...
- Service information
- Nissan: information regarding the front door internals side satellite sensor and pre existing side air bag...
Related recalls
No recalls on record for this model year.
Questions about the 2012 Nissan Maxima sunroof shattered
Is sunroof shattered a common problem on the 2012 Nissan Maxima?
7 of 107 owner complaints about the 2012 Nissan Maxima (7%) mention sunroof shattered. The model year with the most reports is 2004.
Is there a recall or service bulletin for this on the 2012 Nissan Maxima?
There are 0 recalls and 6 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2012 Nissan Maxima
Airbag light 8Power steering loss 6CVT failure 5Door locks 5Loss of power 5Transmission failure 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2012 Nissan Maxima?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history