Issue with 2004 sl murano. At 68k miles, felt a shudder and vibration in steering wheel, without warning. Took it to mechanic where car died while going in reverse. Took it to transmission specialist who could not diagnose issue. Towed car to nissan dealership. Another "diagnosis" performed and confirmed transmission was issue. No specific reason give. New transmission ordered, but turned out to be defective. Car would not go in reverse. Nissan confirmed that they knew about this issue. Replacement transmission sent and installed. Rude service from dealership, no help from nissan customer "specialist." new transmission cost was $6000 (parts and labor). Had no option but to put new transmission, because nissan does not rebuild old transmissions.
2004 Nissan Murano transmission complaints
Page 6 of 6: complaints 131 to 143 of 143, newest first, as owners wrote them.
Tl* - the contact states that on 12/20/06 around 10:00 am the contact drove her 2004 nissan murano out of her driveway and proceeded to drive down an alley at about 2 MPH. After making a left hand turn onto the main road of a residential area, the vehicle accelerated to about 50 MPH without the contact touching the accelerator. The contact tried continuously applying the brakes, but vehicle never came to a stop. The contact states that the brakes went down to the floor. She had a hard time steering the vehicle while trying to get vehicle to come to a stop. The contact then hit a parked flat bed trailer, and the front tires of her vehicle drove up on the flat bed and the vehicle the rolled over on its side landing on the passenger side. The contact was dazed and witnesses climbed up onto the vehicle to get her out. The contact states there was fuel leaking from the vehicle, and once out of vehicle she and witnesses notice that the wheels of the vehicle continued turning at a high rate while on it side. The contact states that one of the witnesses climbed onto the vehicle and shut the ignition off but couldn't get key out of ignition. The police was called and a report filed and pictures were taken. The contact has called the nissan corporation and filed a complaint and was given #557-22135 as a reference number.
Dt*: the contact stated while traveling 25 MPH on dry normal road conditions, the vehicle stalled, and was able to be restarted. The vehicle stalled again, after traveling 10 yards. It was towed to the dealership, who performed a diagnostic, and determined that the alternator needed to be replaced. The check engine and battery light were illuminated prior to the incident. The stalling recurred a year later on 07/17/06 while traveling 30 MPH. The check engine light was illuminated prior to the incident. The vehicle was restarted and driven to another dealership, who replaced the throttle meter. This corrected the problem. On 10/24/06, the problem recurred while traveling 30 MPH, and was towed to another dealership, who could not service the vehicle due to lack of parts needed for the diagnostic. The vehicle was towed to another dealership, who determined the automatic transmission was defective, and was replaced. This remedied the problem. The contact wrote a complaint letter to the manufacturer and dealer on 10/29/06, but had yet to receive a response. *ak updated 12/28/2006 -
2004 nissan murano with 44,500 miles. Transmission disengages while car us running. Engine stays on but car decelerates. Happened 3 times while driving in the middle of a busy highway, while crossing a busy intersection, and while driving at low speeds in a neighborhood. On the highway I was able to shift the gears between neutral and drive and it finally re-engaged after several attempts.
Brought my 2004 nissan murano in for alternator replacement due to factory recall on all 2003-2004 muranos. 3 days later I began to hear some very loud banging noises from the engine area. The murano was towed to nissan that weekend and on monday I was told that it was my transmission. Apparently there was regular transmission fluid added to the CVT transmission. The mastria nissan service center will not take responsibility and they will not honor the drive train warranty.
Vehicle would not accelerate, maximum speed = 20 MPH. Stopped shifted to low same result. Parked turned engine off, returned 20 minutes later. Vehicle ok, but check engine light is on. Next day nissan service could not find a problem, said it was a "soft" code.
2004 nissan murano sl 2wd model just came to a stop while driving,restarted the engine then put the car in drive and engine stalls out,tried this over & over again but it continues to stall. I immediately had the car towed to the dealer and three days later they informed me that the automatic transmission failed (only 25003 miles). The automatic transmission was replaced but no one at nissan ever told me what caused the failure or gave me any confidence that this problem will not occur again soon. This was my wife's car and just stopping without any warning on a busy freeway could have resulted in someone running into her being unaware that her car has broken down. Unfortunately nissan doesn't make these CVT transmission so their mechanics I'm told do only removal & replacement (jatco makes the murano transmission).
Had the alternator replaced on a recall - subsequent the vehicle stopped 3 times without warning in traffic - transmission not engaged and no power - rolled to stop on highway and battery is dead so cannot restart - returned to dealer twice and first said they had forgot to reflash the engine after the recall installation of the alternator - after that it stopped again in traffic without warning for the third time - returned to dealer and they said this time the alternator cable was loose - since I felt the vehicle unsafe to drive, I asked they contact nissan at least for a new alternator and was willing to try one last time - nissan service refused to help and then I considered the vehicle unsafe to drive - unfortunately I am able via our lease company to dispose of this vehicle and get another - please check your records because in my case, the problems started after the alternator change and it is very dangerous to stall unexpectedly in freeway traffic - all happened in first quarter 2006 - service details available if requested.
Bought 2004 murano 31 jan 2005. Drive vehicle to/from work each day, 740 per week. By may had put 12,000 miles on car. One day started my car, the service engine soon (ses) light came on and the car was sluggish. Turned off the engine and back on, sluggishness diminished, light remained. Took car to dealership, light went off just prior to bringing in. Was told the light was because gas cap not on tight enough, so shop did an oil change. Few weeks later, light came on again, brought to another shop. Said it was problem with the throttle control system, that it would take days to get a part & they could not give loaner or rental. Husband consulted owner of dealership who suggested repair team take the part off a 2004 car on the lot to fix mine immediately. Over the next two months, the ses light came on 3 more times. The 1st time was told it was just "old codes. 2nd time, cleared codes and told me not to worry about ses light. Car would not pass inspection with ses light on, so when it came on 3rd time day before inspection, returned to the dealer and was told the throttle control needed "adjusting". Got the car inspected. 6 days later, ses light came on again when leaving work to drive 74 miles home, sluggishness that prompted first throttle repair returned. Could not reach or maintain speed of the flow of traffic. Car at shop since 05 aug 2005 because of "problem" with throttle control in series of 2004 muranos that mine came from. There''s a new part needed, my volume of driving made it appear. Technical bulletin or notice to consumers needed. When folks hit 13,000 miles problem will appear and part will be on order (there are many vehicles with problem). Was told part would ship from nissan 19 aug 2005 & might get my car back next week. Dealer covering rental car. Dangerous problem because the car will not "shift" (or CVT equivalent) & the car tacs out over 4000/will not accelerate without warning.
Transmission for a 2004 nissan murano failed at 13,000 miles.
Transmission failure: starting as a clicking sound from the front, only noticeble when driving slowly and with open window and occuring when accelerating or decelerating and during light turns the dealer first misdiagnosed it as loose steering rack mounting bolts, referring to nissan bulletin ntbb03-065a. After fixing this, the clicking noise still was there and the technician finally diagnosed clicking noise in the CVT/ automatic transmission case. Dealer acknoledges that transmission has to be replaced and schedules repair timeframe with 1 week. Dealer will notify when parts have arrived.
Multiple problems - transmission leak & replacement; transfer case replacement; rotors out of round @8200 miles and cut; now brakes do not have easy stop (ie for in traffic) only middle pedal and hard stop but dealer says they are w/in spec but admit that spec is subjective to my truck vs "others"; elec cable to airbag twisted & replaced, AC not charged 2x (after engine dropped to replace tranny), truck does not start all the time (current problem). Others -I'm sure there's just been too many to remember. Basically dealer has touched every major component of my truck except the rear end. Call to discuss details if needed.
We bought a new 2004 murano end of october of this year - since then nothing but major problem. While driving along at 60-65 - 5 times the car has seemed to come out of gear and slowing us to a slow pace then no pace or power - fortunately we've been able to avoid an accident. We pull car over to the side of the road - turn car off then back on and no problems at least for awhile. We never know when it will come out of gear or downshift within seonds leaving us with no power - needless to say a very dangerous situation. Dealer has attempted to find problem - even changing the TCM -(tansmission control module - whatever that is) they say until they can capture the codes - when problem occurrs - they don't know what's wrong. Aside from this serious flaw - we love our murano - we just want it fixed. We'll drop it off again to the dealer tomoow for the 5th time - I feel they will be of little help - although they are trying. I'm not sure where we will turn next with this problem - I guess I could pursue lemon law but I really don't want to - I just want the car fixed and safe! I wanted to alert others in case this problem extends to other murano's as well. We have 2,000 miles on our murano and sacrificed greatly to purchase it - what a major dissappointment. We are life-long nissan drivers and we are good friends with the employees at our dealership. Tim.
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