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2016 Nissan Murano seats complaints

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Filed Jan 11, 2018 · Seats · 13,000 miles · VA

Tl* the contact owns a 2016 nissan murano. When starting the vehicle and activating the seat heater on the driver's seat, it failed to work correctly. The contact drove the vehicle to the dealer (priority nissan, 12925 jefferson ave, newport news, va 23608) where it was diagnosed that the wiring harness was faulty. The manufacturer was contacted. The contact stated that the entire seat needed to be replaced, but nissan refused to replace the seat. The vehicle was not repaired because parts were unavailable. The dealer provided the contact with a loaner vehicle in the interim. The VIN was unknown. The failure mileage was 13,000.

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