The contact owns a 2018 Nissan Pathfinder. The contact stated that while reversing, the back over prevention camera screen display malfunctioned, and there was a black image displayed, creating a hazard for the driver. The contact stated that the failure was intermittent. Additionally, while operating the vehicle, the infotainment screen display malfunctioned, and the screen was black. During the failure, the driver was unable to view vital information related to the engine oil levels. The local dealer was notified of the failure, and the contact was informed that the screen needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 99,000.
2018 Nissan Pathfinder: screen or infotainment failure
8 of the 78 complaints about the 2018 Nissan Pathfinder describe screen or infotainment failure.
- owner complaints
- 8
- of this car's complaints
- 10%
- typical mileage
- 89,000
- recalls
- 0
Screen or infotainment failure by model year
- 20261
- 20241
- 20231
- 20223
- 20201
- 20193
- 20188
- 20174
- 20131
What owners say
The contact owns a 2018 Nissan Pathfinder. The contact stated that while reversing, the rear-view camera displayed a blank screen. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall that had a similar failure description; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
The Display Control Unit (DCU) went blank on my 2018 Nissan Pathfinder. No working display causing steering wheel controls not to work. This includes being unable to use any hands-free phone calls. This is a significant safety issue. Nissan has a voluntary recall for this problem on the 2018 and 2019 Pathfinder, but for whatever reason my VIN Is not included. Multiple attempts to have Nissan fix and they refuse. I can’t tell you how unsafe it makes traveling with no working display and no hands-free phone capabilities. Requesting your assistance to require Nissan to recall this problem on the 2018 Pathfinder.
The contact owns a 2018 Nissan Pathfinder. The contact stated that on several occasions when the vehicle was started, the display control unit displayed a full black screen. Additionally, the rearview camera provided an upside-down image. The vehicle was taken to an independent mechanic where it was diagnosed that the display unit needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed that the display unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 89,000.
The Infotainment System screen is black and doesn't work. This poses a safety hazard as the navigation is inoperable; handsfree calls cannot be made while driving, which is required by law, since bluetooth is inoperable; and the back-up camera works intermittently and a person or another car could be hit while I'm backing up the vehicle.. The problem appeared quickly without warning in late January/early February 2023. I immediately took the SUV to the dealership on February 3, 2023 where it was confirmed that the Infotainment System does not work and the service manager advised that it cannot be fixed.
Four separate times as I was driving a warning appeared that said " front radar unavailable due to obstruction". I am under warranty, took to coggin nissan @ the avenues jacksonville fl. They are aware of faulty sensor problems but refused to fix the issue stating that they did not see the warning when they drove it and their antiquated computer checker could not find a problem. They kept my car for 5 hours and did not replace the faulty sensor that nissan corp is totally aware of. This dealer said they won't get reinbursed from nissan for the part unless I can prove that I am receiving these messages. That is their way out of having to fix the problem. I am afraid to drive my car now and only have 15,930 miles on it ! Many nissan models have this faulty sensor. They also did not fix the problem with the radio/navigation screen freezing and turning all black. Same excuse that their computer checker can't "duplicate" the problem. There is a definite issue as I have discovered after researching nissan issues, the sensor is randomly deactivating itself and nissan is aware it is a problem with the third party component from bosch, but will not issue a recall.
The touch screen panel and radio freeze up. In motion and stationary.
Truck will not open intermittently. Opens 1 inch b ack and forth once pushed will drop onto person no sensor . Has been to dealership 5+ times sent videos no issue. Radio randomly deletes stations and blacks out with navigation. Trunk ongoing last happened end june
Service bulletins that may apply
- Wiring harness repair information
- Telematics service information hint
- Intelligent cruise control inoperative and AEB/feb warning light on or radar obstruction message displayed...
- CAN communication codes – diagnostic tips and guidelines
- CAN communication – network diagnostic flow chart
- Vehicle key not detected / authenticated, engine will not start
- Intelligent key initialization procedure stops or will not continue
- Telematics service information
Related recalls
No recalls on record for this model year.
Questions about the 2018 Nissan Pathfinder screen failure
Is screen or infotainment failure a common problem on the 2018 Nissan Pathfinder?
8 of 78 owner complaints about the 2018 Nissan Pathfinder (10%) mention screen or infotainment failure. The model year with the most reports is 2018.
Is there a recall or service bulletin for this on the 2018 Nissan Pathfinder?
There are 0 recalls and 54 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2018 Nissan Pathfinder
Adaptive cruise 10ABS 5Backup camera 5Check engine light 5Collision warning 5Engine failure 5Slipping 5
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