My vehicle has had 3 fuel pump failures in under a year, requiring 3 separate fuel pump replacements by an authorized Nissan dealership. The fuel pump failure causes the vehicle without warning to stall in active traffic, loss of power and the drivers seat to move back away from the steering wheel. The infotainment center has also failed 2 times and had to be replaced 2 separate times by an authorized Nissan dealership. The infotainment center failures also cause the back up and side view cameras to become inoperable. The vehicle and repair records are available for inspection upon request. My safety and the safety of others is put at risk because the repeated and unpredictable fuel pump failures cause the engine to stall in active traffic and the loss of power. This is unsafe because the stalling has happened in hazardous situations like while exiting the interstate. The drivers seat also moves away from the steering wheel and brake while the car is in motion creating a risk of loss of control. Additionally, when the infotainment system fails so do the side view and back up cameras increasing the risk of an accident. Although the vehicle is currently operational, the pattern of failures creates an ongoing safety risk. An authorized Nissan dealership confirmed the failures and replaced the fuel pump three times and the infotainment system twice. The vehicle was inspected and repaired multiple times by an authorized Nissan dealership, and the issues were reported to Nissan Consumer Affairs. The failures occurred intermittently and without warning.
2023 Nissan Pathfinder: fuel pump failure
7 of the 107 complaints about the 2023 Nissan Pathfinder describe fuel pump failure.
- owner complaints
- 7
- of this car's complaints
- 7%
- recalls
- 0
Fuel pump failure by model year
What owners say
Follow up to my prior complaint (the federal safety agency ID Number: 11568968). Sandy Sansing Nissan in Pensacola, Florida replaced the fuel pump and the front forward detection sensor. We also had to have the middle row, middle seatbelt replaced due the sensor not working. We have had the vehicle back for a week and the problems have continued, if not gotten worse. The vehicle has stalled out multiple times, 3 days in a row, nearly causing my wife and children to be rear-ended by a semi truck on 2 occasions. The issue is the vehicle gets to about 27 mph, revs up to 6K rpms, stops moving forward and begins to slow down (at 6K rpms), warning lights like the oil light kick on along with several other lights, and the vehicle stalls, forcing the driver to glide off the roadway. My wife took a photo of the dash as she was gliding off the road and it shows the vehicle still in D (drive) at 0 mph and 1k rpms, whatever that means since the car was still rolling. Once off the road, she has to turn the car off to get it to reset so she can move forward. She stated that at least 2 times, the car restarts with the shifter still in D. On one occasion, she could not get the car to restart for several minutes. Nissan, of course, says they haven't gotten any complaints and no error codes. My wife also states the info center and radio always fail right before the vehicle starts stalling. I going to have to have the car towed to Nissan due to us living over a hour from the dealership and the car not being safe to drive.
Yesterday my 2023 Nissan Pathfinder SL abruptly stalled about a minute into my morning commute on a busy road in traffic. The dash panel illuminated that the car "stalled". The car wouldn't immediately restart & engage. Thankfully, another driver pulled over and assisted to push my car to the side of the road. After several attempts, the car restarted and I could drive again. The car drive was sluggish at first but it made it the rest of the way just fine and later my return trip back home. The engine light is now illuminated indicating a fault/issue. The car is connected to an app on my phone and is recommended that I bring it in for service which I did to the Nissan dealership where I leased the vehicle from this morning. No determination has been made as of yet but based on my research of similar incidents online, it looks likely to be an issue involving the fuel pump. Unfortunately, the issue put my safety and others at risk and I hope that a repair can be made so that it never happens again.
Vehicle stalled and the engine quit twice trying to enter the highway. The vehicle restarted but went into limp mode and would not accelerate at all, just ran with extremely rough idle. I waited several minutes and finally the vehicle restarted and would finally move. This could have been a serious life threatening event if the vehicle quit while pulling into highway traffic. The dealer replaced the fuel pump and I haven’t driven the vehicle anywhere but to my house. I understand from the internet that this is indeed a serious problem for some 2022-2023 Nissan Pathfinders I feel there needs to be a recall to repair this very dangerous problem. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
1. Loud Noise when starting the engine - Noise like a train 2. I’m driving along and my car just starts vrooming it’s stuck between gears. It cuts off and changes gear to Neutral or just cut off. Cars behind me literally almost wrecks everytime. 3. Panel on the driver side warf and came loose at within 7 days of purchse 4. Oil Light came on- frighting 5. Loud Noise from windows when driving - Loud. All of this happen within a week after (Jan/2023 ) purchase. Reported to Dealerships and Nissan Corp. I requested to return the vehicle they said NO. I stated that the vehicle is unsafe to drive. At First Dealerships said they could't duplicate the problem, after many trips to dealships they said it was the fuel pump. I have been waiting on a fuel pumps for months. The bottom line is that the vehicle is unsafe to drive and cut off unexpectly whenever and has put myself and others in harms way. As of today I am still waiting on the part for my vehicle. Nissan nor any of the dealership has provide me with transporation while I am waiting. Please Help.
Just bought 2023 Pathfinder Platinum edition and drove it once. First time driving on the highway at 70 mph on cruise control, the engine stopped and a message came across the dash saying " Your engine has stalled. Please pull over to a safe area". This caused me to put my family's safety in jeopardy because we had to wait for 3 hrs for a tow in 100 plus degree heat in the desert with nothing to keep us cool except warm water. After getting it towed back to the dealer I bought it from ( Hi-Valley Nissan in Victorville, CA), the service department told me that the fuel pump went bad. Looking online, it's becoming more frequent with Pathfinders as of late and was told the same thing by some of the people at the dealer. It has been in the shop for diagnostics and awaiting parts for coming on 30 days. It is almost going to be a CA Lemon law issue. Now it is waiting on a gasket which more than one person at the dealer said that they might have to take from another vehicle to get the vehicle done. To me, bought a BRAND NEW 2023 NISSAN PATHFINDER PLATINUM; not a 2023 NISSAN PATHFINDER PLATINUM WITH USED PARTS. As far as I know, gaskets shouldn't be reused if at all possible. Nissan needs to get this problem fixed and fast.
Failed fuel pump system.
Service bulletins that may apply
Related recalls
No recalls on record for this model year.
Questions about the 2023 Nissan Pathfinder fuel pump
Is fuel pump failure a common problem on the 2023 Nissan Pathfinder?
7 of 107 owner complaints about the 2023 Nissan Pathfinder (7%) mention fuel pump failure. The model year with the most reports is 2005.
Is there a recall or service bulletin for this on the 2023 Nissan Pathfinder?
There are 0 recalls and 2 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2023 Nissan Pathfinder
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