1997 Nissan Quest: doors won't lock, open or latch

9 of the 89 complaints about the 1997 Nissan Quest describe doors won't lock, open or latch.

owner complaints: 9
of this car's complaints: 10%
recalls: 0

Is there a fix? 1 service bulletin covers this area of the car. See below

Doors won't lock, open or latch by model year

2016
1
2012
2
2009
1
2007
2
2005
1
2004
20
2002
3
2001
2
2000
1
1999
4
1998
1
1997
9
1996
20
1995
8
1994
15
1993
7

What owners say

Filed Apr 16, 2010 · Locks · 97,000 miles · CA

Door locks and unlocks by itself at random. Not all door locks will lock when the door lock button is pressed.

Filed Oct 13, 2001 · Body · SC

Door locks lock and unlock by themselves. When I walk to the otherside to remove my children, the doors will automatically lock under my hand. I have had my children locked in the van due to this malfunction, but fortunately was at my home. I have had it in for repair 3 times. First the dealership said they could not get the card to repeat the malfunction. I continued to complain and then the sliding door actuator was replaced with no resolution of problem. I took the van back and the drivers main lock and unlock switch was replaced and still to this day the vehicle has "possessed" locking system. The dealership said they can only now try to open the door panel and grease the contacts with a waterproof grease as they believe moisture may be shorting out the system, but they can give me no promise that this will fix the problem. I have spent a lot of time and money on this problem and I am absolutely terrified of locking my children in the car. The dealership said they have never had this problem before with the quests, but my husband said he saw this on tv and that nissan has no fix for the problem. I just want to know who I should get to fix this problem. Thank you for your time. Sincerely, [xxx]. *ak parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Filed Oct 12, 2001 · Body · CA

The power door lock system appears to intermittently locks itself. This usually occurs with the vehicle not moving when I open the driver side door manually after energizing the remote control.

Filed Jul 20, 2001 · Body · GA

Consumer states the electric door locks will lock the vehicle with no signal from the door locking buttons or the remote device.

Filed Mar 4, 2001 · Body · CA

Door locks will lock and unlock on their own. At times slider won't open preventing occupants from exiting vehicle. Front doors have locked and couldn't be unlocked trapping occupants in car. Locks on door show vehicle locked, alarm can be set but front doors can be opened. No way to know if van is really locked or not. Van will sometimes lock on their own sometimes locking us out. Van has been repaired 8 times but problem still cont. Door actuators have been replaced 5 times but still malfunction at times. At times alarm will go off by itself and car can be started and driven with alarm sounding.

Filed Mar 2, 2001 · Body · CA

Power door locks engage without the control being touched. This has happened both while driving, and while parked.

Filed Sep 28, 2000 · Body · IN

Erratic operation of the electric door locks has prevented access through the sliding side door, and occasionally has prevented passengers from exiting through the sliding door (they were locked in). The keyless remote sounds like it is locking the doors, but intermittently leaves the sliding door unlocked.

Filed Oct 15, 1999 · Body · CA

All electrical door locks are working intermittently. Consumer had the vehicle in repair shop twice. Still, dealer can't determinet the cause.

Filed Jun 26, 1998 · Body · NJ · crash · 1 injury

During a vehicle crash the window and door locks malfucntioned while being in a "locked" position, and the occupant wasn't able to get out of the vehicle, had to go through a broken window to get out.