I have nissan quest 2005 model VIN no. [xxx] which I purchased pre owned in oct 2010 at that time fuel gauge shows that fuel has 3/4 tank even though I fill up,I thought it may be corrected but now even I fill up it shows me half tank and when it reached half tank it shows it is empty. Sometime I wonder what is this while I am on road and I have to look for gas station to fill up and I if don't fill up and really empty I possibility of sudden stoppage of vehicle on road which can lead to accident. I went to forum and nissan vehicle have problem of fuel gauge and recall 2007 onwards but what about vehicle 2005-05 -06 which have same problem. I request your owner to order recall procedure for those vehicles also. When I purchased vehicle mileage was 87k. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
2005 Nissan Quest electrical complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
On february 3, 2008 after returning home from a trip to the grocery store, I parked my car as I normally would and engaged the emergency parking brake. After going in the house, I noticed the smell of smoke coming from under my carport. When opening the door, I found my car engulfed in white smoke coming from under the hood, the vehicle and smoke had completely filled the interior of the vehicle. I immediately got my children out of the house and called 911; the fire department came and tried to investigate what was the cause of the smoke to no avail. In trying to prevent the car from possibly sparking the house ' it took four fireman to push my car in neutral to the outside of my carport. My interior was smoked and my carpet was charred under my seat and under my children's car seat ' turns out my emergency brake cable melted along with the interior plastic, creating a spark that ignited the carpet and melted the plastic molding in my car. Mr. Sanders stated that the car was fixable however he had 'never seen anything like this before' the fix he stated was to replace the emergency parking brake cable (two hour fix) however he could not tell us why this happened. Mr. Sanders stated that he would not replace the carpet nor get the interior cleaned that I had to deal with nissan corporate. Melissa is now stating that nissan is willing to fix the parking brake cable, replace the scorched carpet, detail the interior and carpet and fix the harness and pay for our rental car. Melissa could not explain to my husband the function of the harness and how it relates to the possible fire, she stated that possibly the parking brake and harness were misrouted and connected thus creating a spark that melted the cable, molding, and carpet. She stated she is not sure and could not go into it technically; she also stated that she was unable to provide us with any written documentation because it is a nissan internal document.
The first failure was a complete loss of all electrical power on the vehicle while driving and in traffic. This required a walk home and tow of the vehicle. It would start with a jump but then shortly after would completely die. The dealer diagnosed this as an alternator failure and replaced the alternator. The second failure is a periodic slipping of the transmission out of gear. The first occurance felt like slipping in snow then grabbing. We called the service department and they told us if there was a problem with the transmission an error light would appear on the dash. The second occurance 2 weeks later was a complete loss of accelearation when pulling into traffic. The vehicle was pulled to the side of the road where it felt as if it was in neutral with engine reving but no power to wheels. We verified the shift was in d and the dash indicator said "d". We looked for any trouble lights on the dash but saw none. We turned the vehicle off once and restarted with the same results. We turned the vehicle off a second time and restarted. This time the transmission engaged and the vehicle drove normally. We took the vehicle to the dealer where they test drove it and found no problem. They also found no error codes in the computer. The dealer is now waiting for technical direciton from nissan and I am waiting for a return call from a nissan consumer affairs regional specialist.
I have had the van in the shop at least 4 times(~15 days) with ongoing problems which include: the windows failing to roll up when button is pushed, the gas gauge failing to register gas after filling it up, the gas meter after a half a tank never registers correctly (when light indicates no gas and tank is filled the van will only take 16 gallons and owners manual indicates a 20 gallon tank), the transmission slips, the sliding doors squeak and rattle, rear interior clamps on floor of car are rusting, idiot lights come on intermittently, the gaskets on the doors are coming off, the heated seats haven't worked in high and low, the entertainment system doesn't respond to rear av, and the air conditioner is not cool enough and it stinks. The automatic slide doors will not stop for small objects but this product was designed for families. These doors will remove a child's finger and the switch to initiate the auto slide is low, where one child can push it while another is getting in, or has their hand in the way and didn't realize their brother pushed the button. I did my own little research test, I got pencils and everywhere I placed a pencil the door closed with the pencil being snapped into many pieces and crunched up in the door. Then I tried the same thing on my friend's honda, but the honda's auto slide doors bounced off every time. Nissan only designed their doors to respond to large extremities. I have an attorney and I am going through a process for lemon law. I didn't realize the issues with the van in a few days so I don't think nissan service will resolve all these issues in 2 days with a special nissan engineer sent out from the company as part of my lemon law process. And in regards to the sliding door concerns all anyone will say is that the doors are performing the way they were designed to. So nissan designed a product for families that will remove a small hand or finger.
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