My fuel gauge would say that I had over a quarter tank of gas and out of nowhere my van would shut down. No warning, no anything. This happened a few times. I got a recall letter in the mail about my fuel sensor and to keep a half a tank in it until I could get it fixed. I took my van to a nissan dealership and they replaced the fuel amp meter (part no. 24819-zm70a). I was told that everything was good, but not even two days later at a quarter of a tank of gas my van shut down with no warning. I didn't even have power steering to help me guide my vehicle safely to the side of the road. My van started idling roughly and not acting like it had before I took it in for the recall. I took the van back up to the dealership that fixed my recall and they stated that the sensor is fine and now I have to replace the entire fuel pump sending unit. The entire problem has not been rectified. Now being told to spend $1000 dollars on a part to fix the same problem.
2007 Nissan Quest fuel system complaints
Page 2 of 5: complaints 11 to 40 of 110, newest first, as owners wrote them.
Tl* the contact owns a 2007 nissan quest. While driving at various speeds, the fuel gauge displayed that the fuel level was empty and the check engine light illuminated. The contact stated that the fuel gauge would fluctuate from full to empty. The vehicle was taken to the dealer where it was repaired through a manufacturer's satisfaction campaign; however, the remedy failed to repair the vehicle. The contact stated that the failure recurred immediately after the vehicle was repaired. The vehicle was taken to the dealer where it was diagnosed that the fuel pump failed and would need to be replaced. The manufacturer was made aware of the failure. The failure mileage was 102,000.
Tl* the contact owns 2007 nissan quest. The contact stated that the fuel gauge was providing incorrect reading levels. The contact mentioned that the vehicle was previously repaired under a manufacturer customer satisfaction campaign for the fuel level gauge system. The vehicle was taken to an independent mechanic. The technician diagnosed that the fuel pump needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was made aware of the failure. The failure mileage was 83,000.
I ran out of gas on two separate occasions. Both times I thought I had plenty of gas due to what the gauge said. The first time, I had my 2 kids with me and it ran out as I was going around an unfamiliar curve in the interstate. The van became very hard to steer. Lucky for me I was in a lane next to a shoulder so I was able to fight it off of the road. It was very hard to stop at that point. The second time, I had 7 people in the car including my 2 kids and 4 of their young friends. This time it ran out just as I came to a curve on a road where people tend to speed. I did not have the strength to keep the van from crossing into the oncoming lane, but lucky for us, nobody was in the other lane at that time. I was able to coast off of the opposite side of the road. Both times I missed very important meetings but was thankful to be alive. I have since learned to reset my mileage counter when I fill up and watch to make sure I don't push it to far, but always afraid I may guess incorrectly. I am probably filling up at 1/2 tank for fear of stalling again with my kids in the van. After the first time, I thought I received a notice about a problem with the gauge. I had my van in for service at the local nissan dealer and asked them about it. They looked it up and said they did not see anything about it. That was around 2015/03. I am tired of constantly filling up, so I am looking into how to get it fixed. That is how I found out about all the other complaints about the faulty gauge issue.
We took our 2007 nissan quest in for the recall to repair our faulty fuel gauge reading on 10/24/15 and nissan had our van until 11/13/15 and failed to resolve the issue. Code p0462 for the "fuel level sensor circuit low input" is still active an.d our fuel gauge still does not work. Nissan claims to have replaced the part stipulated in the recall, but replacing that part failed to resolve the problem. After our quest spent 21 days at nissan to have our fuel gauge recall fixed we were informed we would have to pay to resolve the issue. We took our quest back to nissan on 12/28/15 to have the issue of the faulty fuel gauge resolved. We were told to replace the fuel pump to make the fuel gauge work. The cost of the fuel pump is over $500. And does not include labor charges. After nissan replaced the fuel pump our fuel gauge still does not work, and we run the risk of running out of fuel. Now we are told we must replace the instrument cluster to resolve the problem. The cost of the instrument cluster is over $300. Plus $35. To program it, and does not include labor charges. Why should we be responsible to pay over $1,000. To have an issue fixed that is covered by a recall? Why should I pay for the replacement of a fuel pump if the fuel pump did not resolve the faulty fuel gauge reading? I would like to government to investigate why nissan is not resolving problems covered by a government recall.
The fuel gauge marked 1/4 tank full but was actually empty.
This is probably the 4th time I have stalled out I loose power steering when car stalls and I was driving in a lot of traffic. The first time it happened I was on the free way. Gas gauge shows I have over a quarter of a tank the distance to empty shows that I have any where from 18-70 miles left and I stall out. After putting gas in the tank the car functions again. There is no illuminated light, no notification in the form of a sound or ding. I watch my miles but when you vary between in town and highway miles they are not always the same. I have driven 400 miles before needing to fill up and 283 miles on the odometer when tank has emptied and stalled out. I have been driving for 19 years without ever running out of gas in at least 14 other vehicles, and I have run out 4 times because of this faulty gauge in the nissan quest. Very frustrating!!!
My fuel gauge showed about a quarter tank of gas and I was driving at about 35 MPH when it suddenly stalled. Luckily there were no cars behind me and I was able to coast to the shoulder. I got the car towed to the shop . There were co check engine light or any codes. The shop after testing the fuel pump and other things figured out is was empty on gas. Once we put gas, it was good to go. This is a safety hazard. What if it happens on a busy highway where I am not able to pull over to the shoulder. I see that there has been similar complaints, but there is no re-call. Please re-open the case.
While driving the vehicle on december 1, 2012, I came to a stop at the red light. When the light changed, I put my foot on the gas pedal and it moved slightly then just coasted, (through the light) and came to a stop in the right turn lane of the parking lot. Fortunately, there were only a few cars behind me and I made it through the intersection. I tried to start the vehicle but to no avail. I called a tow truck and the local nissan dealership to let them know I was on the way. When the driver arrived, he put my vehicle on the tow truck and drove to the kroger gas island in the parking lot. He put $5 in the tank but nothing happened. At the nissan dealership I explained what happened. The invoice reads: customer states the car stalled out cause: gas gauge shorted out and stuck on 1 (that's all that printed). I had 1/2 tank of gas when this happened. I keep track of mileage and fill-ups. It took more days to correct the problem than initially discussed. They would call and let us know that something didn't work when providing a status update. Finally they told us they believe the problem to be fixed. We picked up my vehicle on december 6, 2012, and paid over $775 for the repairs. I have tried to contact the dealership (left voice mail, left message with person, and sent email) but haven't heard back yet. I believe the problem I experienced is the same as the notification/ recall campaign and 1) my vehicle should be reviewed to make sure the problem is 'corrected' and 2) a full refund to be made as this incident is in line with the documented information in the recall campaign. Nissan has the paperwork to go back and confirm this repair. The nhrta action number I found is pe14012. (model years 2007-2009)
While driving the vehicle engine suddenly cut off and stopped running. Had vehicle towed to nissan dealer and was told fuel pump had to be replaced costing $1163.31. Then on december 15, 2014 while driving the vehicle stalled. Had fuel delivered and started right up, the fuel gauge indicated 1/4 tank left when it stalled. Once filled I monitored usage and concluded the gauge is off by 1/4 tank or more. Tried to have this covered as part of the pervious repair but they could not commit that this was part of the previous repair. Then in january I received notice of the fuel gauge recall pe14012. When I called the dealer they indicated my vehicle VIN was not shown to have a problem even though I have exactly the described problem. I have just received notice that this now a known problem and to call the dealer to schedule fuel gauge repair. How many others have had a similar failure which I believe is an extended part of this recall. The initial repair should be part of this recall and any charged paid for this should be refunded.
I was driving from pekin to work in peoria and noticed that I had a little less than 1/4 tank of fuel so I figured I would be able to get gas on the way home. When I checked the trip gage it said that I had 8 miles to go before I ran out of gas. That is a huge difference than what my gas gauge said. I stopped and got gas immediately and while doing so I noticed that it took 17 gallons of gas. If it had actually had a 1/4 tank in it there is no way that I should be able to put 17 gallons of gas in an 18 gallon tank. I have called my nissan dealership about it and was told there was no recollection of this being an issue. This isn't the first time it has happened but I cannot remember the first time it happened. Since this has been happening I have been keeping track of my mileage and filling up according to my mileage records. I hope this can get fixed soon I am a mother and the last thing I would want to happen is to get stranded on the side of the road with my baby in the car because of an error that wasn't my fault.
While driving the vehicle at approximately 35mph the engine suddenly stopped running and the vehicle drifted to a stop. All attempts t restart the vehicle failed. The gas gauge indicated that the fuel tank had approximately 1/3 of a tank of gas remaining. I spent just a few minute searching the internet for people having similar problems with the same make and model (2007 nissan quest). The search uncovered lots of complaints about faulty gas gauges indicating improper fuel levels. So I poured a few gallons of gas into the fuel system and the vehicle started. I have since had the vehicle quit running 2 more times under similar circumstances. Each time more fuel is added and the vehicle starts with no trouble.
Same as most others on here, we were driving and the vehicle ran out of gas. Gas gauge read just over quarter of a tank, yet was actually empty. We do our best to get it filled up at a half tank, but this is the third time this has happened in a year and a half. We've gotten two letters from nissan informing us of the issue, but it's starting to appear as though nothing is going to be done to fix this safety issue. Hopefully someone doesn't have to die to get them to stand behind their product. Obviously there's a defect.
Tl* the contact owns a 2007 nissan quest. While driving 55 MPH, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was taken in for diagnostic testing and the result was a possible misaligned crank position sensor. The contact received notification of the federal safety agency action number: pe14012 (fuel system, other); however, the part to do the repair was unavailable. The manufacturer was notified, but the contact was not offered a remedy. The failure mileage was 75,000.
The gas gauge is saying that there is over a quarter of a tank and the vehicle runs out of gas. This was happening occasionally. Now, it is happening more and more. Now, I feel that I must fill up every few days so I am not left stranded again. First time, close to home. Second time on my way to work on a major highway (very scary). Third time, close to home again. I was told that a recall was to happen over the summer of 2015 but can not find any information about it.
Vehicle stalled on morning drive to work. Over 1/4 tank of gas according to gas gauge. Had vehicle towed to auto repair where they determined it was a failed fuel pump. When the removed the gas tank to replace the fuel pump the mechanic said there was very little gas in the tank. They replaced the fuel pump and charged me $736.00. When they tested the original fuel pump, it operated below the manufacturers specifications. The mechanic stated that trying to restart the engine with little gas in the tank (faulty gas gauge) caused the original fuel pump to overheat.
First of all, this is related to the federal safety agency action number pe14012. I just got off the phone with nissan and was told that there is no program or fix available for the problem. You closed this investigation on january 13, 2015 based on nissan telling the federal safety agency that they were going to do something to rectify the issue. It is now july 15, 2015, 4 months after I was told by nissan consumer affairs that they would have a fix by july. I believe that nissan lied to you to get you off their backs. Their fix so far is to tell me that I need to fill up the gas tank when it is half full.... In a day and age when every car has a red light that comes on, this is ridiculous for me to have to watch my gas gauge or mileage in order not to run out of gas when at full speed! This is a safety issue. I had the vehicle stop on my in the middle of a very busy intersection... Other cars had to slam on brakes and since I was making a turn in a space of oncoming traffic... They had to swerve to avoid me! My wife also had it cut out on her, but fortunately was just pulling into a station to fill up. Please reopen this investigation to put nissan on notice. They are doing nothing. I even offered to my dealership to pay to have this fixed and they couldn't do it because there aren't parts available. Nissan lied to you. Get 'em! I am going to send a copy of this to senator johnny isakson and congressmen rob woodall, tom price, lynn westmoreland, jody hice, doug collins, barry loudermilk, david scott, austin scott and tom graves. All of whom are personal friends of mine. Thanks for your attention to this matter.
Tl* the contact owns a 2007 nissan quest. While driving approximately 30 MPH, the fuel gauge displayed an incorrect reading indicating that the fuel tank was full when it was really empty. As a result, the vehicle stalled. The vehicle was refueled and resumed normal operation. The vehicle was taken to the dealer where it was diagnosed that the fuel pump assembly would need to be replaced. The vehicle was not repaired. The approximate failure mileage was 108,000.
Fuel gauge, read approximately 1/4 of a tank. Car began to sputter and buck, as if the car was out of gas. Nearly got into a multiple car accident. Luckily able to pull off the road and get car into a gas station. Put gas in the car, ran fine, but gas gauge is still innaccurate
Fuel tank gauge never moves from the e position. New fuel sending unit installed and doesnt change gauge.
Took the car in for the yearly emission test and it did not pass. It states code p0462. Had the nissan dealer also check the vehicle and it also states that the fuel gauge is not working. Check engine light is on. Nissan is not returning back my calls and I received a possible recall noticed on january 2015. I am up for the emission test again and need to get this fixed so it can pass it. My plates will be suspended if it does not pass. Also when I fill up it the fuel gauge doesn't move up to full. I am afraid I might run out of gas so I am consistently putting gas.... Updated 09/03/15
Not sure of the milage it's been happening since before getting a notice from nissan in jan 2015..... We then went and had the VIN scanned at a nissan dealership and was told it wqsn't part of the issue yet we have the issue occuring and got the notice in the mail from nissan. Their advice of keeping it at 1/2 a tank doesnt work. It's been at a full tank and gauge still read as e with the light on. Nissan needs to be held accoutable and fix this issue. It also makes the vehicale throw a check engine light which will make the car fail smog.
Car did not start when showing 1/4 tank left. It was late at night and we figured the fuel pump was bad, so we towed it home. As a last resort before bringing it into the shop, we poured 1 gallon of gas into it the next morning and it started right up. 2nd time this has happened.
When I fill up the fuel tank the fuel gauge does not move from end (e) to full (f) even after filling up the complete tank. It takes up to 20 to 25 minutes of driving before the fuel gauge gets to full (f) position.
Tl* the contact owns a 2007 nissan quest. The contact stated that the fuel gauge provided an incorrect reading. The fuel gauge level read half a tank when the fuel tank was empty. The vehicle was taken to the dealer for diagnostic testing; however, the contact did not have the name of the part that was needed. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 78,000. Updated 8/10/15
Vehicle was was showing a quarter tank of gas while driving then started sputtering around and died.
The vehicle stalled out and would not restart. The fuel gauge read 1/4 of a tank but the vehicle acted like it was out of gas. We put gas in the vehicle and it started. We were informed there was an investigation into the fuel gauge problem but no solution. When I looked it up online it says investigation is closed. We have been told to keep our vehicle over a 1/2 of a tank at all times but this has been ongoing for several months and still no resolution! I am not happy with nissan and this is the second problem that nissan has not stood behind and no recall at this time!
Tl* the contact owns a 2007 nissan quest. The contact stated that the fuel gauge level and low fuel warning light failed to function properly. In addition, the check engine warning light illuminated. The VIN was not included in a manufacturer recall related to the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 120,000.
While driving on a service road we lost engine power which made steering very difficult and got us almost hit by cars behind us.
Fuel gauge said there qas 1/4 tank gas when engine stalled. Had towed to dealership and was told out of gas. Happened again 4 weeks later.
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