Good day, I am writing to formally raise and escalate a serious concern regarding the vehicle I recently purchased Autosource company. I purchased a car through auto source company that assists international professionals in leasing or purchasing vehicles in the United States. However, upon independently checking the vehicle’s VIN, it has come to my attention that the car has an unresolved safety recall involving the electric throttle body. This issue was not disclosed to us at any point during the purchasing process, which is very concerning. As this vehicle is intended for daily family use, including transporting my children, safety is our top priority. The presence of an unresolved recall raises significant concerns about the vehicle’s reliability and overall safety. Additionally, I have made multiple attempts to contact the assigned agent regarding this matter, but unfortunately, I have not received any response to my messages or emails. This lack of communication is deeply disappointing. Given that the vehicle is scheduled for delivery on [XXX] I respectfully request the following: Immediate clarification regarding the recall status Confirmation that all necessary repairs will be fully completed prior to delivery. Official documentation proving that the recall has been resolved. Assistance from a supervisor or appropriate representative to handle this escalation. Please treat this matter with urgency. I would appreciate a prompt response to ensure that this issue is resolved before the scheduled delivery date. Thank you for your attention to this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2025 Nissan Rogue engine complaints
Page 2 of 2: complaints 11 to 17 of 17, newest first, as owners wrote them.
The contact owns a 2025 Nissan Rogue. The contact stated while attempting to start the vehicle, the vehicle failed to start and became inoperable. The contact attempted to tow the vehicle to the dealer; however, the gear shifter failed to shift into neutral(N). The vehicle was not towed to the dealer. The contact referenced the federal safety agency Campaign Number: 26V080000 (Engine and Engine Cooling); however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.
On November 17, my 2025 Nissan Rogue caught fire after my hour commute to work. During my commute, there were no warning signs on the dash for the entire duration. Got to the office, parked the vehicle, and within a few minutes a coworker called me to let me know the car was up in flames. The fire quickly intensified and got hot enough to melt the hood, and made its way into the interior after it shattered the windshield. The fire started in the engine compartment, near the battery. The insurance company has a fire investigator attempting to determine the cause of the fire. The car had approximately 12,000 miles.
The contact owns a 2025 Nissan Rogue. The contact stated that while driving at an undisclosed speed, there was an abnormally strong sulfur odor inside the vehicle. The vehicle was taken to the dealer, who determined that the odor was caused by the exhaust system; however, no diagnostic trouble codes were retrieved. The contact was informed that the vehicle was safe to be driven. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 9,000.
I bought Nissan Rouge 2025 and just after 234 miles warning light "Engine Malfunction Power Reduced Service Now" came on. I took it to dealership, and they checked and said nothing was wrong with the car. I was glad that nothing was wrong with my car. Same warning message light "Engine Malfunction Power Reduced Service Now" came back again at odometer reading of 569 miles. This time car started jerking, shaking, automatic accelerating for a while and then started working back on normal. I took it back to dealership. This time they replaced Engine control Module. They gave car with this assurance that all problems are fixed. I was glad to start driving my brand-new car again with only 569 miles on odometer. But just after driving 300 more-mile same warning message "Engine Malfunction Power Reduced Service Now" light came back on with same jerking and automatic acceleration for a while. I parked car and took it back to dealership. It's been with them for over a week now with odometer reading 872 miles. "Engine Malfunction Power Reduced Service Now" warning light comes at random and once you park car it goes away. But when light is on car jerks, shakes and it makes driving person very concerned and worried
At intersection car started rattling when I accelerated and would barely go and engine light came on. Had to be towed to dealer. They are saying it is just a coil. It had been smelling like burnt rubber. Only has 1509 miles. I am afraid it is more than what they are saying due to the description of the engine recalls coming
The dealership of Royal Nissan in Baton Rouge took two and a half hours to do an oil change. When I asked them why they said it was a known problem that my vehicles engine oil plug would strip if they tried to drain it that way and that it had to be pumped from the top. The service technician admitted that this was a known problem in the plastic oil pan.
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