Issue1: the occupant classification system (ocs) software incorrectly classify the passenger seat as empty, when it is occupied by an adult. This is happening when the vehicle is in motion or stationary. This life-threatening problem substantially impairs the use and value of my vehicle and also it creates a serious safety hazard. I have been harassed by the local dealer due to their repeated ineffective attempts to fix this issue. Issue2: groaning sound from brakes when driving downhill. Local dealer couldn't able to fix this issue.
2013 Nissan Sentra airbags complaints
Page 3 of 4: complaints 41 to 70 of 96, newest first, as owners wrote them.
The dash sensor light that indicates when the passenger airbag is deactivated often lights up while adult passengers are in the seat. Typically it takes 15 minutes of driving to reset the light. This happens regularly.
Tl* the contact owned a 2013 nissan sentra. The contact stated that the vehicle was struck on the passenger side by another vehicle. The air bags did not deploy. A police report was filed. There were very serious injuries and the contact was flown to the hospital for medical attention. The vehicle was destroyed and towed. The failure mileage was 15,000.
The federal safety agency recall number: 16v‑242 I went to my local nissan dealership (9010 liberia avenue manassas,va20110) on 6/22/2016 to have the recall done by appointment but they could not perform the service as they did not have the necessary part. I was instructed to await a new email appointment but despite multiple phone calls and emails, I can't seem to get anyone to respond. I went back physically today at 9.15am 11/2/2016 but again I was told the necessary parts are not available. I don't know if they want to wait till somebody actually dies to take care of the recall. Do help.
Was a recall on passenger airbag sensor and I had that done but sometimes the light staying on when someone in the seat . And yes theyre over 100 lbs . I have taken pictures but the dealership will not look at them .
I received a postcard from nissan about the recall. I've called the dealership to make an appointment to be fixed but dealership informed me they have not received parts from nissan and will not receive until august. I am extremely upset due to a road trip I have to do soon with my son. I believe this is unacceptable and placing my passenger at risk due to the neglect on nissan's part. I hope this is fixed as soon as possible. I feel nissan should extend a rental to those who are traveling free of charge until they rectify this issue.
Tl* takata recall. The contact owns a 2013 nissan sentra. The contact received notification of the federal safety agency campaign number: 16v242000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Weston nissan volvo / to whom it may concern in december 2013, I bought a 2013 nissan sentra, from your dealer services weston nissan. So far, I received forever the services from your specialized department, maintenance required by your people in the same place where it was purchased. A few days ago, the vehicle presented a fault according to reports by the mechanic of weston nissan; corresponds to a failure of transmission. That person notified me that the transmission (powertrain) is damaged and have to be replaced at a cost of $ 4000. This transmission was damages because proper maintenance was not performed, as reported by the mechanic. Now, as can this be possible? , if the car constantly carry to service according to the warranty and maintenance requirements upon miles. And in the service record, you can see that there is no service for this part. Nissan should stand behind their transmission product, reputation and do what is right for all consumers who experience a traumatic and costly situation due to the poor quality and failed transmission. Nissan decline to take any responsibility. Also, I'm very disappointed because in that short time the car suffered air conditioning problems, replacement gas pump, air bag problems (many times) and more recently serious transmission problem. In my car's service record, there is no evidence of changing air filters and other important car's parts, which gives serious doubts about your service's quality. Personally, replace the air filter was never changed. I think there is no reason, if there is been a properly service, to have all this issues with my car. Best regards, the federal safety agency recall 14v‑138
I received a recall notification regarding the front passenger seat occupant classification system(ocs) software defect requiring reprogramming to detect a passenger in order to deploy the airbag in the event of an accident, and the child restraint system(crs), in particular the seat belt bracket deformity also in the front passenger seat requiring reinforcement. On 6/24/16 I took it to a local nissan dealer which informed me that they could not complete the recall because they did not have the required part, therefore it would have to be ordered. As a result my appointment has been set for 1 month later. I checked with another nissan dealer closer to where I work and they also confirmed that there was no eta on when the part would be available but would place me on a waiting list and contact me when it became available.
Tl* the contact owns a 2013 nissan sentra. While driving with an occupant in the front passenger seat, the seat belt and air bag warning lights illuminated. Also, when the seat belt was fastened, the warning lights remained illuminated. The vehicle was taken to the dealer six times for the failure. The mechanic stated that the sensors could not detect that the contact's wife was in the vehicle because she weighed 110 lbs. The contact felt that the vehicle was unsafe to drive. The failure mileage was 600.
Tl* the contact owns a 2013 nissan sentra. The contact received notification of the federal safety agency campaign number: 16v242000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 56,776. Parts distribution disconnect.
Tl* the contact owns a 2013 nissan sentra. The contact received notification of the federal safety agency campaign number: 16v242000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
When the car sped sometimes begins to vibrate this does at startup until 15 miles and then the car works normally. It is as if in this situation start to happen. By putting the car in neutral does not have this problem.
Tl* the contact owned a 2013 nissan sentra. While the contact's son was driving approximately 30 MPH, the brake pedal extended to the floorboard when it was depressed. As a result, the contact's vehicle crashed into the rear of the preceding vehicle. The air bags did not deploy and there was no warning indicator. The driver sustained minor cuts that did not require medical attention. A police report was filed. Both vehicles were towed to a tow yard. The manufacturer was not made aware of the failure. The failure mileage was 25,853.
I recently took my 2013 nissan sentra to the dealership for a recall update where the vehicle didn't recognize the passenger seat was occupied by an adult and as a result the passenger airbag was turned off. Well, even after the system update I keep having the same problem. The system still doesn't recognize when my mom (150 pounds) is a passenger and even less when my 120 pound sister is with me. This is frustrating and scary because soon my daughter will reach the age where she would be able to ride on the passenger seat. I feel like after investing a considerable amount of money on such an essential asset the least I can do is expect for it to be safe for my family and myself.
The passenger airbag light stays on, we've taken the car to nissan numerous times for repair all within warranty period and still hasn't been fixed. My most recent experience was with a regional consumer affairs agent named ivan who told me "we've washed our hands of it and won't help you anymore". A technician at don williamson nissan in jacksonville north carolina told my wife as she picked the car up the last time from the service center that the airbag won't deploy with an adult in the seat because something called the ocs was programmed wrong. I won't disclose his name since he was helpful in informing us of the issue. I asked an agent on the phone just seconds ago if im suppose to wait until we have an accident and someone gets injured before they do anything about this and she replied, " I guess".
Tl* the contact owns a 2013 nissan sentra. While driving 50-65 MPH, the steering column separated from the vehicle and the air bags disengaged independently. In addition, the vehicle started and the doors locked independently, the vehicle stalled, and the air bags disengaged independently. Prior to the additional failures, the vehicle was remedied under nissan's CVT consumer satisfaction program recall. The vehicle was taken to the dealer where it was diagnosed that the spiral cable fractured and the transmission was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was approximately 80,000.
Owner was in a crash on a city road traveling about 30 MPH where she t boned another car. Neither of the airbags deployed.
I have dropped my friend and even after that passenger airbag was on. There is no airbag warning if the passenger does not wear seat belt. Not sure if that is the missing feature in the car. Nissan dealer says that car does not have a feature to warn if passenger does not wear seat belt.
Tl* the contact owns a 2013 nissan sentra. While starting the vehicle, the passenger side air bag warning light illuminated with an occupant present. The failure occurred only after the vehicle was serviced under the federal safety agency campaign number: 14v138000 (air bags , electrical system). The vehicle was taken back to the dealer four times but they were unable to determine the failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.
Recalled at 3/16/2014 : for airbag persistent airbag light on indicated passenger front seat airbag off since I bought this new car at alhambra nissan in jan 2013. Continue to have this issue after few months I purchased it. Multiple time I have brought this car to dealership to repair , car fail to be repaired. Fair to repaired even after recall at 3/16/2014. Still having the same issue now.
2013 nissan sentra air bags:frontal the airbags in the car would turn off when my friend sat in the passenger seat. This happened multiple times. There has been a previous recall and the nissan service center had my software updated then. I am still having issues.
Tl* the contact owns a 2013 nissan sentra. The contact stated that when an adult occupant that weighed less than 100 lbs was seated in the front passenger seat, the air bag warning light remained illuminated. The vehicle was taken to the dealer, who diagnosed that there was a loose harness. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 10,150.
The issue began almost immediately after purchasing this vehicle. The passenger airbag would randomly go off, while the passenger was sitting in the seat. Shortly after noticing this nissan put out a recall on this vehicle. We have now taken it back to the dealership 2 times, and although they told me the problem was fixed, both times, it continues to exist. I have spoken to nissan corporate around a dozen times. They have no sense of urgency, and each conversation has to happen 48 hours apart, for some strange reason. I am still waiting for another callback so a specialist can now come to look at my vehicle. An appointment like this takes a more than 4 weeks to arrange; again, no urgency. Each time they make me schedule something, I have to take a day off of work, because they cannot accommodate evening schedules. I have expressed my concern over the dangers with this issue, yet it seems as though nissan does not care. Quite frankly, I am nervous to have people in the passenger seat of my vehicle. It is a bit strange to have my wife sit in the back seat, but this beats having to worry about dangers of sitting in the front seat.
Tl* the contact owns a 2013 nissan sentra. The contact stated that the air bag failed to activate when the front passenger seat was occupied. The vehicle was repaired under the federal safety agency campaign number: 14v138000 (air bags, electrical system) but the failure persisted. In addition, the contact stated that when reversing, there was a loud abnormal noise coming from the vehicle. The vehicle was taken to a dealer where the braking system was repaired. The manufacturer was notified of the failure. The failure mileage was 9,000.
Passenger side air bag light comes on when an adult is in the seat. I had it checked at dealer and no problem found. They state it is normal.
Tl* the contact owns a 2013 nissan sentra. The contact stated that the passenger side air bag warning light continuously illuminated even after the passenger seat was occupied. The contact received a notification for the federal safety agency campaign number: 13v069000 (air bags). The vehicle was taken to the dealer who inspected the ods sensors and performed a software update. However, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
The passenger airbag is deactivated light comes on randomly. I took the car to the dealer for a recall on this matter. After the software upgrade, the light showing the passenger airbag deactivated started coming on randomly. Sometimes with people sitting in the seat it would also come on. I took it to the dealer the other day and the service manager said he calibrated it shouldn't happen anymore. Two days later it came on again.. With all the problems with airbags, this is very scary. Even if the light stops coming on, how will I know if it is really fixed.
I was hit on the passenger side and when the air bags came out it hit my wrist and broke it in half.
The sentra has a light on the dashboard that alerts the driver if the passenger airbag is disabled. This light on my sentra will sometimes come on even though a 150 pound person is sitting in the passenger seat. Initially I was able to get the light to turn off by braking fast. A few nights ago, I could not get the light to turn off for a 20 minute drive even though a 150 pound person is sitting in the seat. Per nissan, the air bag is providing no codes for this issue and unless I can recreate it there is nothing they can do. I have contacted nissan customer service and was told to video tape the light, go to a different dealer who can then read the codes of which there are not any or to trade in the vehicle. I am concerned that the air bag will not properly deploy in a front end collision.
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