Hello my name is [xxx] . I have a story I would like ran. On jan. 23, 2020 I bought a brand new nissan sentra. The car cost over 18,000 dollars. It had 24 miles on it when I pulled off the lot. On the morning of feb. 15, 2020 at less than a month of ownership my teen daughter's and I was heading into town for breakfast. We were running down the highway at 55 MPH when the curtain airbags deployed at random. No wreck or accident of any kind. My left ear drum was busted and my daughter was massively bruised. I took the car back to the dealership and they issued a rental. 5 days later they called and told me the rental had to be returned and nissan was not going to give any financial assistance of any kind. I called consumer affairs to see why the rental was being taken back. I was informed rudely that they would not be helping in any way and airbags were a complex machine that did not deploy without cause. And then went on to accuse me of fraud. The car finally got inspected at nissan of cookeville by a consumer inspector who stood with me and confirmed that the car was not wrecked and the malfunction was not my fault. I just today heard back from consumer affairs today for them to tell me that nissan would not be helping me in any way. And velocity had something to do with the random deploy and that's what airbags are supposed to do. So he literally told me that airbags are supposed to deploy sometimes without any collision. They have forced me to drive this car for a month and a half with my view obstructed and seatbelts not working with my children and now tells me they will not stand behind their vehicles malfunction and it is on me to deal with. They will also tell you they have never had trouble with airbags but there has been a huge recall about unsafe deploying airbags for a lot of nissan vehicles. Please help me. *tr*dt*jb*dt consumer stated manufacture and dealer has been contacted but vehicle has not been repaired.
2019 Nissan Sentra airbags complaints
Page 2 of 2: complaints 11 to 14 of 14, newest first, as owners wrote them.
I bought this car brand new on 1/23/2020. It had 24 mile on it when I pulled off the lot. On 2/15/2020 my daughter's and I was heading into town and the curtain airbags deployed at random. Without any collision, accident, or running over anything of any kind. It busted my eardrum and massively bruised my daughter. Nissan consumer affairs have been very rude abd are refusing to help with a rental of any kind and have even went so far to accuse me of fraud. I am being forced to contibue driving the car as is and the seat belts are also locked up. I was supposed to hear back from them 7 days ago and cannot get a call back or returned email from them.
I had an accident on july 31st, 2019 where my car was totaled and the motor was lost completely. My airbags did not deploy and the nissan system stated, 'refer to owner's manual.' thankfully I was wearing my seatbelt and only had minor scratches and bruises.
The front bumper sensor is detecting things in the road that aren't there and automatically applying the brakes on my car. When this happens, there's a loud almost grinding sound and the car brakes very hard. The other issue I'm having is the car will sometimes detect someone in the passenger seat when it's empty and turn on the buckle seat belt light and turn off the air bag off light for the passenger seat.
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