I am filing this complaint against Nissan North America due to a recurring transmission failure in my 2019 Nissan Sentra VIN#: [XXX] . Timeline of Events: Initial Purchase: November 2022 (61,000 miles). First Failure: September 2023 (~75,000 miles). Nissan replaced the transmission under the extended CVT warranty (84 months/84,000 miles) established by the Martinez v. Nissan class action settlement. Second Failure: March 2026 (109, 497 miles). The replacement unit has failed after only 31,000 miles of use. Nissan will not cover the repairs due to the mileage being out of warranty. The estimated cost per McGrath Nissan Dealer is $8,000, I am unable to afford this service so the car was towed back to my home until able to get resolution. Issues with Nissan’s Resolution Process: Premature Part Failure: The transmission installed by Nissan in 2023 should have a reasonable life expectancy beyond 31,000 miles. A secondary failure this soon suggests a defective replacement part or improper initial repair. Safety: Luckily, my husband was stopped at a traffic light when the transmission failed. However, had to receive help to push the vehicle out of the busy intersection. There was no warning message displayed on the dashboard prior to this incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
2019 Nissan Sentra: complete transmission failure
10 of the 223 complaints about the 2019 Nissan Sentra describe complete transmission failure.
- owner complaints
- 10
- of this car's complaints
- 4%
- recalls
- 0
Complete transmission failure by model year
What owners say
To Whom It May Concern, I am writing to formally report an ongoing and serious issue regarding the transmission in my Nissan vehicle and to request assistance from Nissan North America. This is my third Nissan Sentra Sport, and unfortunately, I have experienced the same transmission failure in all three vehicles, each occurring before the vehicle reached 100,000 miles. In the two previous vehicles, I replaced the transmission, only to have the same problem occur again. At this time, I am having the same transmission issue with my current vehicle, which I purchased in 2022. I recently took the car to an authorized Nissan dealer for routine maintenance. However, the mechanic informed me that they were unable to flush the transmission and advised against it, stating that they could not guarantee the transmission would continue to function afterward. The vehicle currently has approximately 88,000 miles, and the transmission is already failing. This is extremely concerning, especially because: The car is still under 100,000 miles, I have maintained the vehicle properly, I have not yet finished paying off the loan, and This has happened repeatedly with the same Nissan model. Below are the details of my current vehicle: Model: Nissan Sentra Sport Year Purchased: 2022 Mileage: Approximately 88,000 miles VIN: [XXX] As a loyal Nissan customer, I am requesting that Nissan Manufacturing provide explanation, resolution, and assistance regarding this repeated defect. I believe this represents a manufacturing issue rather than normal wear and tear. I respectfully ask Nissan to review my case and advise on next steps. I am requesting one or more of the following: A full inspection and diagnosis at Nissan’s expense, A transmission repair or replacement, Financial assistance or reimbursement, Or a goodwill settlement or alternative resolution. Please contact me as soon as possible so this issue can be resolved before the vehicle becomes completely inoperable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA)
The contact owns a 2019 Nissan Sentra. The contact stated that the transmission would slip or jerk intermittently while driving at various speeds. While depressing the accelerator pedal, the vehicle lunged before accelerating or occasionally failed to accelerate as intended, causing the contact to restart the vehicle to accelerate as desired. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed the vehicle with transmission failure. The dealer had not repaired the vehicle; but referred the contact to the federal safety agency Hotline to inquire about a possible recall. The contact spoke with a second dealer, Hudson Nissan of Charleston (1714 Savannah Hwy, Charleston, SC 29407) and it was confirmed that the VIN was not under recall. The contact was referred to the federal safety agency Hotline to report the failure. The vehicle was taken to a certified mechanic and was also diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 168,860.
UNKNOWN....transmission issue/failure under 100,000 miles. Recalls on previous models in 2013-2017. Transmission failed in my 2019 with under 100,000 miles.
Transmission went out at 167,000 miles. I bought the car used 3 years ago and have kept up the maintenance on the vehicle. About 6 months ago, I was driving home and the vehicle wouldn't accelerate above 20 mph. I kept cutting it on and off and trying to let it sit for a bit then trying to drive again. It wouldn't go above 20 mph. I had it checked out by a mechanic and was told I need a whole new transmission. He said that most of these transmissions don't get more than 120,000 before they go out. I then googled this issue to find so many complaints and Nissan is doing nothing about it. I even called Nissan to speak to someone about it and they acknowledged that they are aware of the transmission issues with this model but there isn't a recall so it will be up to me to pay for the repair. This is obsurd!!!! A company has put a faulty transmission in a vehicle and they are fully aware but do nothing to help their customers. I still owe $9k on the vehicle so I am out so much money.
When I purchased my car in July of 2020 there was a 6 month warranty on it and my RPM gage started bouncing while I was driving and having issues switching gears seeming like a transmission problem in October of 2020, I brought my car up to the dealership on November 3 of 2020 specifically even saying that I thought something was wrong with my transmission and they said nothing was wrong and I have proof, I brought it back several times with the same complaint and it was getting worse even after my warranty and they still said nothing was wrong. Now my engine light is one and my car will rev passed 3 RPM and my car wil not switch gears and I can’t go faster than 15 miles an hour. Something needs to be down I will not purchase a new transmission when I’ve brought it back to be checked several times something needs to be done about this now please.
The car began to slow down when going up hill about 6 months ago. Brought car to the dealership and they confirmed the transmission needs to be replaced. They are making me pay for it even though Nissan is aware of the problems with this particular transmission.
I've purchased a 2019 Nissan Sentra SV on 06/06/2023 from Empire Hyundai in Fall River Ma. I received the vehicle on 06/09/2023. Shortly after leaving the dealership, malfunction lights appeared with a continuous beeping sound. It would disappear when the car was turned off, and reappear after restarting the vehicle and driving for a few minutes. I had a bumper to bumper inspection conducted at Firestone in Fall River, on 06/10/2023. Tony, (Empire Hyundai salesman) had informed myself via text message on 06/13/2023, My vehicle registration and plates were completed and ready to be retrieved. He was adamant, that I get an inspection sticker right away with the voucher provider by Empire Hyundai. I retrieved the plates and registration that afternoon. I also texted Tony the bumper to bumper results and the malfunction signal(s). The earliest appointment was set for 06/20/2023 at this establishment. While I was traveling to my work site an hour out from my residence on 06/19/2023. Approximately five minutes away from the site, the vehicle abruptly slowed down. And would only move backwards, no matter the gear it was in. The vehicle was towed to Empire Hyundai at my expense. I tried to speak with the Management on 06/21/2023 for a refund. That wasn't successful. Empire Hyundai towed the vehicle to Stateline Nissan in RI on 06/22/2023, at approximately 10:00 am. Stateline Nissan disclosed to myself, they replaced the original transmission to this Nissan, just two months prior per Empire Hyundai's request. As I reviewed the documents I requested from Stateline Nissan. Empire Hyundai's invoice confirmed the vehicle malfunction lights are displayed and the transmission was replaced. Stateline Nissan informed myself on 06/22/2023. One hour before they closed, the vehicle was all done. I was able to retrieve the vehicle the next morning. Just moments after leaving Stateline Nissan, the malfunction signal reappeared along with the continuous beeping sound.
Nissian has a known issue with CVT transmissions. I've had my vechile for less then a year an I'm already being told I need a new transmission it's unacceptable. The issues my CVT has caused is extremely unsafe an dangerous to myself an my family an other drivers. My nissian would fail to accelerate almost causing me to be sideswiped on multiple!!! Occasions , these vehicles had to swerve around me because my vechile would simply not go. There's been too many close calls regarding my vechiles an the dangerous situations it's out myself an other drivers on the road in. Numerous occasions has it failed to accelerate properly , numerous occasions the vechile wasn't switching gears properly causing late reactions in the vechile an a.increased risk for accidents . Numerous occasions has my vechile decide to accelerate when I wasnt pressing the gas for it to do so , causing me to break or break hard at times I shouldn't of . Numerous occasions has my vechile literally decide it wasn't going to drive forward anymore an I would have to get out of traffic on highway an turn the vechile off an turn it back on for it to act properly.. this vechile has caused to many potential accidents .. I would hate for someone to actually get hurt for nissian to actually care about their customers. Nissian stated they basically didn't care an I would have to pay out if pocket for expenses regardless of how new or how low the milage on my vechile was..
The contact owns a 2019 Nissan Sentra. The contact stated while driving 45 MPH and depressing on the accelerator pedal, the vehicle would not fully accelerate as desired. There was an unknown warning light illuminated. The contact activated the hazard lights and pulled the vehicle over to the side of the road. The contact waited a few minutes and restarted the vehicle and was able to continue to drive to her residence. The contact took the vehicle to an independent mechanic who diagnosed the vehicle with a major transmission failure. The contact took the vehicle to the local dealer and it was agreed that the transmission was faulty. The contact was informed that the mechanic could not repair the vehicle because they could not find the coding for the repair in their system. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,901.
Service bulletins that may apply
- CVT/TCM calibration data “write” procedure
- CVT Warranty Extension REVISION 1 Please discard earlier versions of
- CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in...
- CVT/TCM calibration data “write” procedure
- Clicking noise from front or rear axle during take-off/acceleration
- CVT judder
- CVT Class Action Owner Notification In mid-December, current and former owners and lessees of the...
- Drive shaft boot service information service information
Related recalls
No recalls on record for this model year.
Questions about the 2019 Nissan Sentra transmission failure
Is complete transmission failure a common problem on the 2019 Nissan Sentra?
10 of 223 owner complaints about the 2019 Nissan Sentra (4%) mention complete transmission failure. The model year with the most reports is 2013.
Is there a recall or service bulletin for this on the 2019 Nissan Sentra?
There are 0 recalls and 24 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2019 Nissan Sentra
Won't start 16Jerking 13CVT failure 11Check engine light 9Stalling 9Collision warning 8Loss of power 7Slipping 7Adaptive cruise 6Door locks 6Screen failure 5
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