The scope of repair required fixing a recalled tie rod that suffered a catastrophic failure, which directly caused the vehicle’s ADAS, Advanced Emergency Braking (AEB), and collision detection systems to crash. Berman Nissan promised a legally compliant, safe repair but breached this agreement by returning an unsafe vehicle, failing to road-test the steering component (verified by identical check-in/out mileage), and intentionally scrubbing trouble codes to conceal active safety failures. Staff explicitly refused all safety assistance, failed to secure my signature on any authorization paperwork from tow to pick-up, and Nissan corporate stated they were 'not legally required' to resolve the hazards. Service personnel stonewalled the issue, and management only escalated the matter to Service Director Mark Yalda after I disclosed I possessed concrete video proof of the identical mileage and unsigned invoices.
2021 Nissan Sentra steering problems
40 complaints (30% of all complaints for this car). Typical mileage when it fails: 33,000. 11 crashes reported.
- owner complaints
- 40
- of this car's complaints
- 30%
- typical mileage
- 33,000
- crashes
- 11
- recalls
- 2
Which part fails
- Linkages: tie rod assembly2
- Steering wheel/handle bar1
At what mileage
Complaints by mileage at the time of the problem.
Nissan Sentra steering problems in other years
Related recalls
Steering: linkages: tie rod assembly
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
- Risk
- A bent tie rod can break and cause a loss of steering control, increasing the risk of a crash.
- Remedy
- Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1‑800‑867‑7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V‑461. Vehicles previously repaired under 21V‑461 will need to have the new remedy completed.
Recall number 23V581000 · Recall details
Steering: linkages: tie rod assembly
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
- Risk
- A bent tie rod can break, causing a loss of steering control and increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1‑800‑867‑7669. Nissan's number for this recall is PM985.
Recall number 21V461000 · Recall details
What 2021 Nissan Sentra owners say
Most recent owner complaints, unedited.
Hello, I am reporting a steering-related issue involving the inner tie rods on my 2021 Nissan Sentra. Nissan previously issued safety recall campaign PM985 for bent inner tie rods on certain Sentra vehicles from the same model year. Two separate repair facilities inspected my vehicle and confirmed problems involving the inner tie rods and steering system components. No warning lamps or dashboard messages appeared prior to the issue being identified. Although my VIN may not currently be included in the recall population, my vehicle is experiencing a similar issue involving the same steering-related component identified in recall PM985. Because tie rods are directly related to steering control and vehicle stability, this issue raises concerns about driving safety. I am submitting this complaint so the issue can be documented and reviewed in case similar failures are occurring outside the current recall population.
Electric steering rack has play and causes violent shaking. Huge safety risk as this could have complete failure and cause accidents. Vehicle started showing symptoms at 68,000 miles and after reading separate forums, many others have experienced these same issues. No warning lights appear on the dash and no inspection by safety highway patrol. This is a serious issue especially given I do not appear to be the only person experiencing this. The steering and suspension seem to be a common issue on this call given the recall on the tie rods.
The contact owned a 2021 Nissan Sentra. The contact received notification of the federal safety agency Campaign Number: 23V581000 (Steering) through mail and email and would like to be removed from the recall distribution list because the vehicle was totaled. The dealer and the manufacturer were contacted.
Steering wheel vibrates and has become difficult to steer. Occurs often. While on the freeway, vehicle has come to a stop in 2 different occasions, it just stopped for 4-5 seconds. Back up camera is blurred, mainly in the center.
As I was driving home on the highway, something happened with my car where I couldn't control the car. It swerved back and forth on it's own until it finally stopped and cut off on it's own. There were no messages or symptoms prior to the failure. My car has been with Nissan who said they were going to investigate it and I cannot get a call back from Nissan Consumer Affairs.
The car has been towed and moved to another state which is New Jersey and it is being held at an auction company. The car needs to be picked up by Nissan of Garden City and taken back to the dealer shop for the safety recall.
The contact owns a 2021 Nissan Sentra. The contact received notification of the federal safety agency Campaign Number: 23V581000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
When turning the steering wheel, it make a squeaky noise
The steering wheel is shaking and vibrates making it worse when i accelerate and also when I turn.
Questions about the 2021 Nissan Sentra steering
Does the 2021 Nissan Sentra have steering problems?
Owners have filed 40 complaints about the steering of the 2021 Nissan Sentra, 30% of all its complaints.
At what mileage do 2021 Nissan Sentra steering problems start?
The typical (median) mileage in owner complaints is 33,000 miles.
Was there a recall on the 2021 Nissan Sentra steering?
Yes, 2 recalls: 23V581000, 21V461000. Check your VIN to see if your car still needs the free repair.
What year does the Nissan Sentra have bad steering?
The Nissan Sentra model years with the most steering complaints are 2020 (55 complaints), 2021 (40 complaints) and 2022 (31 complaints).
Other 2021 Nissan Sentra problems
Driver assistance 44Electrical 38Brakes 25Engine 7Acceleration 6Lights 6Suspension 6Wheels 5Transmission 4Body 3Visibility 2Locks 1Seat belts 1Tires 1
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