The infotainment system in my vehicle randomly crashes at various times and often happens when the vehicle is in reverse with the backup camera active which is a safety issue. Outside of the crashes, there are often lags/delays with the backup camera in the infotainment system.
Nissan Titan backup camera problems
11 of the 3,268 owner complaints about the Nissan Titan describe backup camera failure, most of them for the 2019 model year.
- owner complaints
- 11
- worst model year
- 2019
Is there a fix? There are 3 recalls for this area of the car. See below
By model year
- 20241
- 20213
- 20195
- 20181
- 20171
Often reported together
What owners say
The infotainment system within my vehicle is problematic... At any given time the infotainment system will force reboot itself, freeze, freeze or delay when the backup camera is engaged, reboot when the backup camera is engaged. There seems to be no rhyme or reason when this happens and I cannot determine exact steps to reproduce the issues; it just happens.
I am filing this complaint due to persistent and repeated failures of the vehicle’s head unit infotainment system and rear backup camera, and mirror controls on my 2021 Nissan Titan. These failures have occurred multiple times despite repairs covered under an extended warranty. The issues severely impair vehicle safety and usability. The infotainment head unit screen is completely black and unresponsive. The rear backup camera fails to activate when the vehicle is shifted into reverse, eliminating a federally mandated safety feature. During the first failure, the mirror adjustment controls stopped functioning simultaneously with the infotainment failure. Steering wheel audio controls do not activate or change the issue. Although my phone shows as connected to CarPlay when plugged into the vehicle, no display or control function during the failure. These failures have recurred three times, the 2nd time immediately after the first repair. Despite replacing the head unit on the 2nd attempt, it is in for a third time. In total, the truck has been out of service for nearly a month due to these electrical issues. The problem points to a systemic electrical or communication fault affecting multiple vehicle systems. The loss of the backup camera constitutes a significant safety hazard. The vehicle is currently unusable in its full potential in this condition. Repairs have been conducted under an extended warranty with Zurich, including previous head unit replacements. The dealer has performed extensive diagnostics. Electrical grounds, wiring harnesses, and control modules are suspected to be involved. Despite these efforts, the issue persists, significantly impacting vehicle safety and operation. The inability to use the backup camera compromises safety while reversing. The loss of infotainment and steering wheel controls reduces driving convenience and distracts from safe operation. Extended repair downtime affects my ability to use the vehicle reliably. Please advise.
Alternator harness is defective in my 2019 Nissan Titan. My truck has stalled on me twice while running and my air conditioner compressor has stopped working and radio is not working properly, and it is draining my battery, there is a delay when starting my vehicle as if it does not have enough power. I replaced the air conditioner compressor and vehicle battery. After replacing the air conditioner compressor it stopped working after two weeks. I can hear the air conditioner struggling when it is turn on, my radio and back up camera stop working all of sudden as if it is not getting enough power, then it will start working again. Radio turns on and off by itself. My vehicle omits a burnt smell from the engine. A research of the issues with my vehicle I located a recall with similar issues (19V495000) that affected 2017-2019 Nissan Titans.
I want to put on record that the rear camera system is not able to be adjusted to a point where you can visually see after dark. To further the issue, The reverse lamps are not adequately bright enough to safely back up using the mirrors at night. I do understand this is the last model year for this vehicle however there is surely an issue that can be resolved by Nissan. After having the issue myself I had looked online and find a disturbing amount of complaints related to the issue.
The contact owns a 2021 Nissan Titan. The contact stated that while reversing, the back-up camera display screen appeared distorted, with lines inside the image. The contact stated that the failure created a visibility hazard. The vehicle was not yet repaired. The local dealer was notified of the failure and informed the contact that the camera infotainment display needed to be replaced; however, the part was on backorder and not currently available. The manufacturer was also notified of the failure and confirmed that the part was unavailable. The failure mileage was approximately 47,000.
The contact owns a 2018 Nissan Titan. The contact stated that while reversing at 2-3 MPH, the rearview camera was inoperable, causing the vehicle to strike an unoccupied vehicle parked on the street. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,200.
Back up camera is blurry and barley visible. Our family dog "Bingo" was injured while backing up in the driveway.
The contact owns a 2019 Nissan Titan. The contact stated that while reversing the vehicle, he noticed that the backup camera did not display an image. The contact pressed the reset button on the vehicle, but the failure recurred. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to the federal safety agency Campaign Number: 19V654000 (Back Over Prevention) however, the VIN was not included in the recall. The failure mileage was approximately 48,000.
The infotainment screen has a very bad glare to it. When backing up and the sun hits it you cant even see the display. While driving and the sun hits the screen the glare is so bad that you cant see anything on the display. My side windows are tinted and that doesn't help. I took it to the dealership and they acknowledged the issue but said there was no resolve for the issue. I have contacted Nissan customer service and they say there is nothing they can do for it. This is a very dangerous problem that can be distracting while you are driving as you will spend too long a time with your eyes off the road to try to see the display. The back up camera is useless when the sun hits the screen which could cause and accident.
Related recalls
Electrical system: wiring: front underhood
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2020 Titan and Titan XD pickup trucks. The engine wiring harness could contain an exposed wire that can cause an electrical short or arcing if it contacts another wire.
- Risk
- An electrical short can impair the performance of the engine, transmission, or fuel pump, increasing the risk of an engine stall and a crash. An electrical short or arcing increases the risk of a fire.
- Remedy
- Nissan will notify owners, and dealers will inspect the engine harness, replacing it if necessary, free of charge. The recall began January 27, 2021. Owners may contact Nissan customer service at 1‑800‑647‑7261
Recall number 20V759000 · Recall details
Electrical system: wiring
- What is wrong
- Nissan North America, Inc. (Nissan) is recalling certain 2017-2019 gasoline, light duty, Titan vehicles. The alternator harness may have been damaged during the engine installation process, possibly resulting in an electrical short.
- Risk
- An electrical short may cause an engine stall, increasing the risk of a crash. In addition, it increases the risk of a fire.
- Remedy
- Nissan will notify owners, and dealers will inspect the alternator harness for the proper routing and any damage. The harness will be clipped into the correct position or replaced as necessary, free of charge. The recall began August 8, 2019. Owners may contact Nissan customer service at 1‑800‑867‑7669.
Recall number 19V495000 · Recall details
Electrical system
- What is wrong
- On certain king cab trucks, the wires in the harness were routed through the rear doors and into the body. These wires may break due to over bending of the harness as the door is opened and closed. The harness contains wires for the driver seat belt pretensioner and for the front passenger seat belt which is part of the occupant classification system. Wires for the rear audio speakers are also contained n the harness.
- Risk
- If the wires for the seat belts and speaker wires break and make contact, there is a possibility that the pretensioner may deploy. If this happens when the seat belt is retracted, it will not be possible to use the seat belt. If one of the wires on the right side harness for the seat belt tension sensor breaks, the passenger side front air bag will not deploy as designed in a frontal collision increasing the risk of a crash and personal injury.
- Remedy
- Dealers will replace the wire harness cover with a different type that prevents over bending of the harness and the harness will be rerouted free of charge. The recall began on february 19, 2007. Owners may contact nissan at 1‑800‑647‑7261.
Recall number 06V459000 · Recall details
Questions about the Nissan Titan backup camera
Which Nissan Titan years have backup camera failure problems?
The model years with the most reports are 2019 (5 complaints), 2021 (3 complaints) and 2017 (1 complaints).
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