BOTH front coil springs suddenly without warning broke while driving collapsing the front end of the vehicle creating difficulty in steering and handling. Although this year/model are the subject of a front coil spring recall this vin does not qualify.
2011 Nissan Versa: broken coil spring
27 of the 270 complaints about the 2011 Nissan Versa describe broken coil spring.
- owner complaints
- 27
- of this car's complaints
- 10%
- typical mileage
- 70,000
- recalls
- 1
Is there a fix? There is 1 recall and 5 service bulletins for this area of the car. See below
Broken coil spring by model year
What owners say
On 7-25-23, my wife and I were riding in our 2011 Nissan Versa locally and noticed a banging noise coming from the front end of the car, especially when hitting bumps or uneven payment. When we parked the car at home, I noticed a small piece of metal shaped like a coil spring on the road where we usually park. I phoned our mechanic at Ryan Automotive Goodyear in Moon Twp and asked him if he had time today to see where the banging noise was coming from. We arrived at Ryan Automotive around 3pm. Our mechanic [XXX] said that the front coil spring has broken and the top engine mount needs to be replaced as well. There was a recall on the front coil springs back in 2015 that I had done at West Hills Nissan in Moon Twp, which was sold to #1 Cochran Nissan. Cochran Nissan has no record of my car being serviced at West Hills Nissan along with the recall work. I am wondering if West Hills Nissan ever replaced the coil springs or did they use the recalled coil springs for the replacement. I am trying to find out if the front coil spring recall can still be honored at a local Nissan Dealer. When I searched for official Nissan recall centers near me, #1 Cochran Nissan does not come up. As you know, a broken coil spring can easily fall below the strut and slice the sidewall on your tire in the blink of an eye, especially on the highway. This is a dangerous situation, so I would like to get the recall on the front coil springs done at a local Nissan dealer, otherwise I will consider trading the car in toward a newer car. Sincerely, [XXX] [XXX] mobile and [XXX] . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2011 Nissan Versa. The contact stated while driving 35 MPH and going over a pothole, the vehicle began to drift to the left. The contact stated no warning light was illuminated. The contact continued to experience the failure. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to an independent mechanic and was informed that the coil springs needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 164,000.
The contact owns a 2011 Nissan Versa. The contact stated while starting the vehicle, there was an abnormal sound while turning the steering wheel. There were no warning lights illuminated. The vehicle was taken to the local dealer who diagnosed the failure with the coil springs. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to the federal safety agency Campaign Number: 15V573000 (Suspension) for which the VIN was included. The approximate failure mileage was 200,000.
The contact owns a 2011 Nissan Versa. The contact stated while driving 40 MPH, the accelerator pedal was depressed however, the vehicle hesitated. The contact felt the hesitation coming from the front passenger side of the vehicle as the low tire pressure warning light illuminated on the instrument panel. The contact pulled over and saw that the front passenger’s side tire was completely flat and torn all the way around. The contact called roadside assistance and a spare tire was placed on the vehicle. The contact then drove to a dealer and was informed that the front passenger’s side coil spring fractured, which caused the puncture and damage to the tire. The dealer replaced the front driver’s and passenger’s side coil springs along with the tire. After the repair, the contact discovered the federal safety agency Campaign Number: 15V573000 (Suspension) which he linked to the failure. The manufacturer was notified of the recall and informed him that the Vin was not included in the recall. The vehicle was repaired. The failure mileage was approximately 188,000. The tire puncture caused the tire to burst, resulting in loss of control of the vehicle. The puncture was more like a shredding of the entire circumference.
Details issued february 2, 2016 recall id 239044 the federal safety agency campaign # 15v573000 vehicles affected 218,019 component affected suspension: front: springs: coil springs per nissan repaired or replaced 2 springs 2017 at dealer. The repaired or replaced from 2017 1 of 2 of the springs failed again 2019. Inspected 2020 at dealer and stated not their problem since they satisfied recall rules in 2017. Due to mileage and/or age of car they are not responsible as per nissan. This is repetitive failure.
Cracked coil spring was replaced in 2016 per recall. While driving on 10/12/2020, suspension issues occurred again making the car undriveable and barely avoiding serious accident and injury. There was a loud crack from under the car and the vehicle became unstable. I got to a safe spot to pull over and had it towed.
The front coil spring broke or unwound and stabbed the tire. We were just leaving, still in the driveway and had only traveled a few inches when we heard a noise and stopped. We watched the tire deflate and heard it hissing. The next day (today) we removed the tire and found that it had been stabbed. My grand-nephew found there was a recall notice. I called nissan consumer affairs at 1‑800‑867‑7669. And left a message, then called nissan anchorage dealership. They offered to take a look at it before they could help. That would require a 45 mile tow. They gave me a different number at nissan: 800‑647‑7261. I called and spoke with [xxx], she gave me a case #[xxx], but said my VIN wasn't in the campaign. Apparently it doesn't apply if the car is over 9 years old, and maybe the mileage is too high, it's 104,789. We are alive and unhurt because of the timing, but this could have been deadly. I never received a notice. Their website does not list alaska as qualifying for the campaign. I will be having the car towed to a local shop for repairs. Nissan should take care of the expenses. I would like to take it to the dealership, but there is a possibility that the repairs might cost more than replacement. Nissan's site for the recall is: https://nissanassist.com/campaigns/nissan-versa-front-coil-spring-safety-recall-campaign/?fbclid=iwar3vneaclbxkui_v5vcdeqp151pzcinac6s3pmfoerglz--9d-zqc0uaggc information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Today, 5/1/2019, my car's rear spring snapped. Thankfully I was going slow and it didn't cause an accident. However, the reason I'm reporting this is because the front springs were recalled for not being coated properly, but the back springs were not and it seems to be the same type of problem. I was driving less than 25 MPH, bringing my friends kids to the bus stop and I heard a loud spring popping bang noise and felt it under my car.
Driving on a curvy road and lost steering. Took this car to a mechanic and the coil spring and sway bar where broken. Several bolts holding plastic under car fell off and bumper half way fell off while driving. Also the heat shield has been welded twice. This car has 80,000 miles and has had so many problems!
Tl* the contact owns a 2011 nissan versa. The contact heard an abnormal noise coming from the front coil springs. Cole nissan (304‑327‑0511, located at us-460 suite #3, bluefield, wv 24701) repaired the vehicle per the federal safety agency campaign number: 15v573000 (suspension); however, the remedy failed and the vehicle was deemed unsafe to drive. The vehicle was taken to the dealer more than five times, but the failure could not be remedied. The vehicle was not included in the federal safety agency action number: pe15019, but experienced failures related to the front coil springs. The contact felt that repairing the vehicle with the same oem parts would lead to more failures. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.
Seen upon check-up for inspection. Drivers side rear coil spring broken off.
Service bulletins that may apply
Related recalls
Suspension: front: springs: coil springs
- What is wrong
- Nissan (Nissan North America, Inc.) is recalling certain model year 2007-2012 Nissan Versa vehicles manufactured May 8, 2006, to November 12, 2012, that were sold or ever registered in the District of Columbia, Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia and Wisconsin. Road salt may corrode the front coil springs, possibly resulting in the coil springs fracturing.
- Risk
- If a front coil spring fractures, it may contact the tire, possibly puncturing it, increasing the risk of a crash.
- Remedy
- Nissan will notify owners, and dealers will replace both front coil springs, free of charge. The recall began on February 2, 2016. Owners may contact Nissan customer service at 1‑800‑647‑7261.
Recall number 15V573000 · Recall details
Questions about the 2011 Nissan Versa coil spring
Is broken coil spring a common problem on the 2011 Nissan Versa?
27 of 270 owner complaints about the 2011 Nissan Versa (10%) mention broken coil spring. The model year with the most reports is 2009.
Is there a recall or service bulletin for this on the 2011 Nissan Versa?
There is 1 recall and 5 service bulletins for the same area of the car. Check them below with your VIN.
Other symptoms on the 2011 Nissan Versa
Airbag light 24No deployment 6Headlights 6Check engine light 5Knocking 5Harsh shifting 5Steering lock-up 5
VIN decoder
See the problems and recalls for an exact car
Buying a used 2011 Nissan Versa?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history