I opened case # [xxx] with nissan regarding the failure of all four window regulators in the nissan xterra I purchased from nissan of bourne (ma) in 2000 on martha's vineyard. That is where the vehicle is garaged and used and only has 67k miles on it. The windows have been acting up for quite some time (many years) now and the vehicle is primarily used only in the summer. There was a window regulator warranty extension (pu307) issued on this vehicle and there are numerous online complaints about the problem. Nissan consumer affairs has rejected the claim since it is beyond the warranty extension period even though I was never notified of the problem since it only applied to "warm weather" states. I'd like to escalate this claim to encourage nissan to pick up the cost of parts as this is a safety issue should the window get stuck in the up or down position. There are numerous online complaints about this problem. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2001 Nissan Xterra: power window failure
22 of the 149 complaints about the 2001 Nissan Xterra describe power window failure.
- owner complaints
- 22
- of this car's complaints
- 15%
- typical mileage
- 42,300
- recalls
- 0
Power window failure by model year
- 20071
- 20052
- 20041
- 20031
- 20024
- 200122
- 20004
What owners say
Window regulators all have been malfunctioning on my 2001 nissan xterra.
First the driver side window stopped working. Sounds like breaking glass when it is rolled down. Will only roll down 1 -2 inches and will not roll back up. The left rear window will roll down but will not roll back up. The right rear window will occasionally roll down but will not roll back up. The front passenger window works for now.
(1) my driver window began to grind when I used it. Shortly after it would not work at all. (2) currently, 3 of 4 of my window regulators do not work properly. I started to look on the net to see if others are having this problem and that is how I found this web site. Nissan never sent me anything on this issue even though they had a voluntary service campaign (pu306 & pu307). They don't consider it a danger, but I think that in the middle of a michigan winter when my windows won't go up and you have a baby in the back seat dangerous. After multiple phone calls to nissan they want me to take it into to the dealer and pay $100 for them to diagnose the problem. I don't have $100 to gamble with knowing that it may lead to not reimbursement. I am the only owner of this vehicle and nissan has always had my contact info, yet they never sent me any notice of this expired campaign.
I have a 2001 nissan xterra that I bought in 2002 while the windows were still working. Within two months of my purchase the two rear windows stopped working. It was not but a couple of weeks until the passenger window completely broke and slid down into my door. The drivers side goes down very slowly making a grinding noise and has to be manually rolled up. The warranty is up and it will cost me $1800 to get it fixed. I will not spend that kind of money on a poorly manufactured car after the fact that they will not recall it. I will never buy another nissan again.
Both rear window regulators failed in the consumer's 2001 nissan xterra. *ts the blower motor only blows on high. The dealer found that the blower motor resistor shorted out. The check engine light illuminated while driving. The dealer diagnosed that the thermostat had to be replaced.
All 4 power window regulators replaced under recall, right front failed 2 more times and was again replaced under warranty.. Then r/f power window motor failed, the motor still spun but the gear that locks into the regulator broke... Nissan service said the repair would be over 400.00 to repair. I told advisor that motor had to be unbolted from a broken regulator 2 times and that the stress put on the motor gear when regulators continually jammed most likely was a contributing factor in the motor failure. I asked him to call nissan help desk for me and explain my situation before I had to do it.. He said he would and nissan agreed to replace the motor. I am a auto mechanic with over 20 years on the job experience and manage a repair shop. I knew as well as nissan that the regulators had a definite impact on the motor failure...I wonder if a regular consumer with no knowledge of power windows systems would know to question a 400.00 charge. If not, there are many people getting taken to the bank. Note: this whole process started in march of 2004 with the first replacement of all the regulators and ended oct 2004 with the replacement of the motor and 2 more regulators.
Certain model year 2001-2002 frontier and xterra models may experience unexpected or difficult operation of windows. Primary cause is extended high temperature conditions affecting window. Nissan will replace window regulator for a period of up to 5 years or vehicle in-service date or 60,000 miles which ever occurs first. My complaint is that my nissan was manufactured on nov. 2000 and I bought the vehicle in july of 2002. It has 69,000 miles on it and since I've purchased this vehicle have noticed that windows move up and down very slowly and sometimes will only roll up half way and then I have to apply a little pressure upward to get them to roll all the way up. I do not live in a all year round high temperature, I don't know where my vehicle came from originally but I feel this is a defect in workmanship and also a safety hazard in not be able to roll windows up and down with ease.
Power window regulators have failed during and after warranty on 3 windows.
I have had problems with all four windows in my xterra. In all cases the window regulators had to be replaced. One repair was under warranty, and the others were not. Here are the details. 1. May 1, 2002, mileage 12314. Driver side window was inoperable & regulator was replaced. (no charge to me) 2. October 1, 2003, mileage 39002. Passenger front window & drivers rear window were making a grinding sound. Door panels removed & regulators replaced. Cost: $482.52 3. October 8, 2003, mileage 39391. Passenger side rear window was making a grinding sound. Door panel removed & regulator replaced. Cost: 212.30
I bought my 2001 nissan xterra new in feb. 2001. I've had 3 window regulators replaced under warranty on my driver, passenger and rear passenger window. Now less than 10k miles later and out of warranty, both the rear driver and passenger window regulators have quit working.
2 window regulators are out again. Since buying this car we have had them replaced 8 times. Car is no longer under warranty. Friend that bought same type of xterra at the same time has also replaced them 5 times. This item is obviously defective and should have been recalled and/or redesigned. Now I either can't use the windows or have to pay hundreds of dollars per year to keep getting them replaced. I will never buy another nissan as long as I live because of this. Never. Just look through the listing here and see how many people have this exact same problem. How nissan can act like it is normal is an atrocity.
Service bulletins that may apply
- Vehicle key not detected / authenticated, engine will not start
- 12 volt battery testing for in-service vehicles service information
- Silicone-based lubricant or grease CAN damage electrical components service information
- Intelligent key replacement or swapping between vehicles
- Voluntary service campaign window regulator
- As part of an enhanced emissions test for Inspection & Maintenance (I/M), some States may require the...
- Nissan: the 12 volt battery is an important part of the vehicle electrical system and is required to stay...
- Side marker lights, tail lights, fog lights, and/or dash illumination are inoperative and fuse 39 is open
Related recalls
No recalls on record for this model year.
Questions about the 2001 Nissan Xterra power windows
Is power window failure a common problem on the 2001 Nissan Xterra?
22 of 149 owner complaints about the 2001 Nissan Xterra (15%) mention power window failure. The model year with the most reports is 2001.
Is there a recall or service bulletin for this on the 2001 Nissan Xterra?
There are 0 recalls and 9 service bulletins for the same area of the car. Check them below with your VIN.
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