Tl*the contact owns a 1998 oldsmobile intrigue. The contact stated that while driving 35 MPH the steering wheel would not turn. The vehicle continued to lose power steering fluid. The vehicle was towed to a mechanic who informed her that the racket pinion steering assembly and the power steering pump failed. The racket pinion steering was replaced at least four times by a local mechanic. The dealer was contacted and offered no assistace. The manufacturer was contacted and informed her to call the federal safety agency and file a complaint. The failure mileage was 98,000 and the current mileage was 170,000.
1998 Oldsmobile Intrigue steering complaints
Page 2 of 6: complaints 11 to 40 of 160, newest first, as owners wrote them.
Lost steering to the left. I brought the car to a local service station for repair. Diagnosis was the lower pinion bearings in the power rack and pinion assembly came loose in the retainer tabs. Cost to fix this would be $82500 service station advised there was a manufacturer recall on this. Both myself and the service station called gm and was told my VIN # was not included in the recall. I have noticed on your website there was many complaints of people with the same car and same problem that was denied of any support is there any way to fight this with gm?
Power steering and rack, ball bearings.
Tl*the contact owns a 1998 oldsmobile intrigue. While driving and making a left turn the power steering would not turn the ball bearings. The power rack and pinion assembly failed and fell on the ground which nearly caused the vehicle to crash into the retainer wall directly in front of him when he made the left turn. The vehicle was towed to his residence and he notified the gm manufacturer who stated that his VIN was not included in the federal safety agency recall 03v527000, component: steering: rack and pinion. He had to pay the repair cost. He did not take the vehicle to the dealer. The failure mileage was 140,000.
Tl* the contact owns a 1998 oldsmobile intrigue. While driving the vehicle she could not make left turns. The vehicle has been taken to the dealer several times, but no repairs were made. Her vehicle identification number was excluded from recall# 03v527000, (steering:rack and pinion). She was in the process of contacting the manufacturer. The failure mileage was 100,000.
Rack and pinion has been replaced 3 times on this 1998 oldsmobile intrigue. There should have been a recall on this because so many complaints have been filed about this concern. Hard to steer left. The wheels even locked while trying to park it. I have put excess money into this car because of the rack and pinion going bad.
Father in law went into the hospital and asked us ( daughter and son in -law) to move his car to are house while he was gone. I drove it to our house and had a hard time turning left. I asked my father in-law how long this had been like this and he said about 3 years. I started asking friends and looking on the internet for some advice on why. I found several possible causes and someone suggested that I check for vehicle recalls. I found one that fit perfectly, I called the oldsmobile 800 number and gave the lady the cars VIN # and she said that although the car was listed the VIN # wasn't included in the recall, but she said I could take it to a gm dealer and they could inspect it to see if it fit the recall and could be added I went to the dealer and they said that the recall didn't apply and there was nothing they could do. So I called oldsmobile back and they said I was given incorrect information. I went through all the vehicle info again and they said that they couldn't fine the recall at all (I got it off you website recall #03082).
Tl*the contact owns a 1998 oldsmobile intrigue. While making a turn at 5 MPH, the wheel detached from the vehicle. Since that time, whenever the wheel is turned to the left, the vehicle lifts up. The contact discovered the federal safety agency campaign id number 03v527000 (steering:rack and pinion) for the same symptoms she was experiencing with her vehicle. The manufacturer has not been notified and the vehicle has not been repaired. The failure and current mileages were 160,000.
Tl*the contact owns a 1998 oldsmobile intrigue. While driving at low speeds, the power steering does not work when turning to the left. The manufacturer stated that the VIN was not included in the federal safety agency campaign id number 03v527000 (steering:rack and pinion). The failure mileage was 62,000. Updated 12/5/08 *cn updated 12/09/08.
Tl*the contact owns a 1998 oldsmobile intrigue. While driving at any speed, the steering wheel would suddenly lock for 3-4 seconds and then unlock. The contact did not notice any differences in the vehicle prior to the failure. The vehicle has been diagnosed by the dealer. The current mileage was 136,537 and failure mileage was 63,536.
Steering problem, lose of steering assist when turning to the left. The same as described in campaign#: 03v527000. Was informed that my VIN# was not included in this recall.
Dt*: the contact stated while driving 35 MPH, the power steering failed when turning left. There was a the federal safety agency recall, # 03v527000, regarding the steering; rack and pinion. The vehicle was not included in the recall due to the VIN.
A 1998 oldsmoblie intrigue is experiencing the exact same symptoms as recall below. Dealer evaluated vehicle and recommended replacing steering gear assembly. This is the exact same action the recall recommended. But my vehicle is VIN number is outside the recall. Recall - steering gear pinion bearing separation bulletin no: 03062 car has intermittent loss of power steering assist when making left turns, usually at low speeds. Power assist is normal in right hand turns.*jb
Dt*: the contact stated while backing out of the driveway at 3 MPH, the steering failed to respond when turning left. The vehicle was towed to an independent service mechanic. The problem was diagnosed as a failed pinion bearing, and the contact was informed there was a recall 03v527000. When service dealer was contacted about the recall they determined the VIN was not included. The manufacturer has not been contacted.
Dt*: the contact stated while backing out of the driveway, there was a clanking noise coming from the front end. Also, while making a left hand turn at any speed, the vehicle veered to the left and the power steering failed. The vehicle was taken to the dealership and the rack and pinion was replaced. The repair cost $1300. Updated 07/07/06.
Rack & pinion failure under normal driving conditions. On 9/23/05 I had to have firestone tire & service center replace the rack and pinion with a remanufactured one. Old part is no longer available. A couple of months later, I became aware that oldsmobile had a recall for that same problem on over 750,000 of their 1998 oldsmobile intrigue's. I contacted oldsmobile toll free number regarding the recall. They checked my VIN number and stated that my VIN number was not under the recall. However, they could not tell me why only certain intrigue's were recalled and other's were not. However, I feel that if they are aware of this problem on their 1998 oldsmobile intrique's and issued a recall, it should cover all of the units affected. This cost over $700 to repair. It was a serious safety problem that could have LED to steering failure causing an accident or fatality. Oldsmobile recall manufacturer campaign # is 03062 the federal safety agency campaign id # is 03v527000.
Failure of power assisted steering of rack and pinion steering identical to description found in campaign number 03v527000 of december 11, 2003. When turning left steering becomes as difficult as if there is no power assist, especially at lower speeds. There was a recall and when I contacted oldsmobile I was told that my vehicle's VIN number was not included and that my vehicle would have had the "correction" made at manufacturer. So, I ask, why does it still do exactly what is described in the recall? I feel that my vehicle should be recalled, inspected and repaired at oldsmobile's expense. Please advise.
1998 oldsmobile intrigue developed problems with the power steering gear lower pinion bearing separation. *mr recall# ea02003. The steering problems did not ocurr until the consumer had taken the vehcile in for recall repairs. When the consumer had picked the vehcile up, she noticed that the steering was extremely stiff and right turns were difficult.
Dt: the contact owns a 1998 oldsmobile intrigue. The steering gear pinion bearing separated. The vehicle is not covered under recall 03062 due to VIN. *ak the left side of the steering rack had not power steering when turning to the left.
Dt: caller stated this vehicle was not included in a recall concerning rack and pinion steering due to VIN. Caller had the problem fixed at her expense.
When making a left turn the steering became difficult. Consumer pulled off the road, and later learned that the rack and pinion failed. A recall was issued. However, this vehicle was not included in the recall due to VIN. *ak the consumer believes the failure is exactly what happened to her vehicle and that the vehicle should have been included with the recall. The consumer feels that oldsmoblie should be responsible to pay for the part. Consumer wants to know what guidelines were used to determine to recall for specific VIN numbers. What type of quality check was performed on the parts outside of the VIN numbers selected. *bf
I have previously filed one complaint in regard to this issue with gm corp. I own a 1998 oldsmobile intrigue, not one that was recalled, however due to the unsafe, eratic, spontanious steering of this vehicle I feel that it should be further investigated. The problem with it is that when I turn my steering wheel to one side or the other all the way, at usually a low speed, it is almost impossible to get the steering system to "turn back", except sometimes, it lashes back around causing my vehicle to go the opposite direction, while turned the other way, the wheel just will not stay at that spot, it comes back around...and hard! If it does not exibit either of these two signs, then it makes a horrible sound and is very hard to turn. At normal speeds (on roadways, etc) it is okay, however at slow speeds mostly in parking lots etc. Is when the problems occur. I almost hit a pedestrian in a parking lot the other day, after turning out, and having the steering "whip" back around and the vehicle go the other way. I was able to regain control of my car because as I mentioned, it was at a slow speed. But what about when it happens again? My 1998 oldsmobile intrigue was not apart of a nation-wide recall of the cars that have the exact same problem!.
Oldsmobile intrigue 1998, problems with steering . *bf the consumer contacted the manufacturer and was told there was a recall on the rack and pinion, however it did not apply to the consumer vehicle.
The consumer attempting to make a right hand turn in his 1998 oldsmobile intrigue when the steering became stuck. *nm the consumer contacted the manufacturer who informed him that a recall was initiated for the steering rack but the consumer's vehicle was not included due to VIN.
I bought my olds intrigue new in june 1998. In jan., 1999 I complained about steering noise and the dealer (stohlman, alexandria va) says it tightened a plastic part. It continued, and, finally, in june 1999 they replaced the intermediate steering shaft assembly. That didn't cure the problem, and when I again brought it in march 15, 2000, they claimed they couldn't reproduce the problem. I have lived with it ever since, and the car has only 40,000 miles. I've always been concerned it's dangerous. I've recently discovered the forum discussions on the edmunds web site, and I find that this is a very common problem that gm denied for years but now apparently admits. It may be a faulty rack in the rack and pinion steering. There is no more olds. Can you help? Is this a recall item?
While driving 15 MPH driver was unable to turn left. Vehicle was taken to the dealer for inspection, and mechanic determined that rack and pinion needed to be replaced. *ak
Vehicle had ongoing problem when the steering wheel was turned there was severe grinding and knocking noise that could be felt all the way to the floor. Dealership indicated that this was normal characteristic of the steering rack and pinion.*ak alloy wheels on vehicle began to peel causing tire to loose air replaced on 8/10/04 at a cost of 313.00.
When turning the steering wheel towards the left the power steering locked up causing the consumer to lose control of the vehicle. Consumer took the vehicle to be inspected. *ak during inspection the technician was unable to determine the cause of the problem.
While driving at low speeds power steering failed three times. Recall 03v527000 concerning steering gear bearings was issued however the consumer's vehicle was not included in the recall due to VIN. *ak
The rack and pinion steering in my 1998 olds intrigue is making a clunking noise. The dealer I took it to says it needs to be replaced. I have researched this problem, and have learned of numerous rack and pinion failures on this model and other gm models. With so very many failures, why must I wait until we have an accident due to steering failure? The most recent recall extends only to build date before 10-97. Ours was built 1-98, but we have the same problem as earlier builds. It is apparent to me this is a total design flaw, not just a bearing related defect. This is a huge safety issue. Inability to steer results in extremely tragic consequences. The latest recall should include all intrigues, as there was no significant changes in the design of this rack and pinion on this car. With safety at issue, help us. The car makers are concerned with profit issues, we look to you to insure safety is part of the product.
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