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Pierce Custom Contender recalls

There are 10 safety recalls on record for the Pierce Custom Contender, covering 8,063 vehicles in total across all the models in each campaign. Newest first.

Pierce Custom Contender recalls by model year

2011 32010 32009 42008 52007 22006 22005 12004 12003 22002 12001 22000 1

All recalls

Electrical system: softwareReported October 31, 2012 · 9 vehicles affected
What is wrong
Pierce is recalling certain model year 2006-2008 Contender fire trucks manufactured from December 26, 2006, through March 28, 2008, equipped with a Caterpillar C9 engine due to an engine software problem which can cause the engine's RPM's to surge while in pump mode.
Risk
The surge can cause a fluctuation in water pressure from the fire hose and could result in personal injury.
Remedy
Pierce has already remedied all of the affected vehicles by updating the engine software, therefore, owner notifications will not be sent. Owners may contact Pierce at 1‑920‑832‑3000.

Recall number 12V523000 · Recall details

Structure: body: doorReported November 10, 2011 · 59 vehicles affected
What is wrong
Pierce manufacturing (pierce) is recalling certain model year 2005, 2008-2011 arrow xt, custom contender, dash, enforcer, impel, quantum, saber, and velocity 75 foot hal (heavy aluminum ladder) fire apparatus bodies vehicles manufactured from may 17,2005, through october 13, 2011, that may be equipped with dual scba cylinder storage compartments. These compartments extend inboard horizontally from the side of the rear body. The scba compartment door latch orientation may have been manufactured incorrectly, allowing the door to accidentally open while the vehicle is in motion. The door may open without warning and without knowledge to the driver.
Risk
If the door opens, the scba cylinders may fall out of the compartment and onto the roadway, increasing the risk of a crash or injury to pedestrians.
Remedy
Pierce dealers will notify owners, and will install a flat reinforcement plate that spans the length of the scba door. This service will be performed free of charge. The safety recall began on december 5, 2011. Owners may contact pierce at 1‑920‑832‑3000.

Recall number 11V551000 · Recall details

Electronic stability control (ESC)Reported November 1, 2011 · 724 vehicles affected
What is wrong
Pierce manufacturing (pierce) is recalling certain model year 2007-2011 arrow xtand velocity, model year 2008-2011 custom contender, impel, quantum and model year 2009-2011 saber emergency trucks, equipped with meritor wabco electronic stability control (ESC) modules, manufactured from december 19, 2007, through october 7, 2011. Under certain road and driving conditions, vehicle body roll and road inclination characteristics may adversely affect the slip angle calculation of the electronic stability control (ESC) system. This might cause the ESC to perceive an over steering situation and therefore apply the outer wheel brake on the front axle until the vehicle is perceived to be stable.
Risk
If the driver is slow to react during this ESC intervention, the vehicle may deviate from the intended line of travel, increasing the risk of a crash.
Remedy
Pierce is working with meritor wabco and will replace the control module free of charge. The safety recall began on december 16, 2011. Owners may contact meritor wabco at 1‑248‑435‑8001 or pierce at 1‑920‑832‑3000.

Recall number 11V527000 · Recall details

Engine and engine coolingReported August 17, 2011 · 18 vehicles affected
What is wrong
Pierce is recalling certain model year 2011 arrow xt, custom contender, dash cf, impel, saber, and velocity emergency vehicles manufactured from january 24, 2011, through april 19, 2011, equipped with a cummins isb, isx, isc, or isl diesel engine. The v-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation catalyst (doc)/diesel particulate filter (dpf) include a t-bolt which can fracture and fail when subjected to stress or load. A fracture or failure of the t-bolt may cause the clamp to loosen and the inlet or outlet sections attached to the doc/dpf housing to disconnect.
Risk
If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. If both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.
Remedy
Pierce is working with cummins to identify and notify owners of the recall campaign. Repairs will be performed by authorized cummins dealers free of charge. The safety recall began on october 10, 2011. Owners may contact cummins at 1‑812‑377‑5000 or pierce at 1‑920‑832‑3000.

Recall number 11V422000 · Recall details

Fuel system, otherReported July 26, 2011 · 6,803 vehicles affected
What is wrong
Pierce has decided that certain model year 1995-2008 arrow xt, dash, custom contender, lance, enforcer, pierce arrow, quantum, saber and commercial fire trucks manufactured from january 2, 1995, through january 21, 2008, contain a safety defect. These vehicles are equipped with fuel tank straps that may corrode due to winter road salt or liquid de-icing chemicals. If the fuel tank straps corrode sufficiently, the fuel tank supporting straps may fracture and the fuel tank may fall from the vehicle.
Risk
The vehicles may lose power and stall. In addition, the fuel tank may rupture and spill diesel fuel on the roadway. Either of these outcomes may cause a fire truck or surrounding vehicles to slip or slide on the roadway surface, increasing the risk of a crash.
Remedy
For fire trucks that are less than 10 years old, dealers will inspect the fuel tank straps and replace them if necessary with stainless steel straps free of charge. For vehicles that are older than 10 years, pierce is not offering a free remedy, but will offer for purchase replacement fuel tanks straps and provide instructions for installation. The safety recall began on august 27, 2011. Owners may contact pierce at 1‑920‑832‑3000.

Recall number 11V384000 · Recall details

Electrical system: 12v/24v/48v batteryReported September 21, 2010 · 55 vehicles affected
What is wrong
Pierce is recalling certain model year 2010 saber and custom contender fire apparatus vehicles manufactured from march 25, 2010, through june 22, 2010. The battery switch positive electrical post may come in contact with the driver seat base reinforcement.
Risk
If this happens, a short circuit may result in a fire.
Remedy
Pierce will notify owners and dealers will repair the vehicles free of charge. The safety recall began on october 7, 2010. Owners may contact pierce at 1‑920‑832‑3000.

Recall number 10V425000 · Recall details

Structure: body: bumpersReported June 28, 2010 · 25 vehicles affected
What is wrong
Pierce is recalling certain model year 2003 through 2009 custom contender, dash, enforcer, impel, lance saber, and velocity fire trucks manufactured from february 20, 2003, through march 27, 2009. These trucks may be equipped with drop-down fire hose trays mounted under the front bumper. The hose tray latch may accidentally open while the vehicle is in motion.
Risk
If this occurs the fire hose may drop to the roadway without warning. Potential injury to people and property may occur. The sudden hose deployment may also distract drivers trying to avoid the hose and a crash may occur.
Remedy
A new and improved latch design has been developed and a new hose box incorporating the new latch will be installed free of charge. The safety recall began on october 4, 2010. Owner may contact pierce at 1‑920‑832‑3000.

Recall number 10V300000 · Recall details

Engine and engine coolingReported October 6, 2009 · 131 vehicles affected
What is wrong
Pierce is recalling certain model year 2008 and 2009 fire trucks manufactured between april 1, 2008 and september 30, 2009, equipped with cummins isb cm2150, isc cm2150, isl cm2150, ism cm876, and isx cm871 model diesel engines. The vehicles may be designed with a hard wired, dash-mounted switch that enables the vehicle operator to inhibit aftertreatment diesel particulate filter regeneration in environments where the operator believes it may be unsafe for elevated exhaust temperatures. Due to an issue with the logic in the ECM software in these engines, the switch may not function correctly, leading the operator to believe that the switch is in "inhibit" mode when it is not.
Risk
This condition will permit hot exhaust gases to exit the vehicle tailpipe, increasing the risk of melting or burning of nearby surfaces, or a fire.
Remedy
Pierce is working with cummins to repair the engines. Cummins is conducting this campaign and will provide the remedy free of charge. Please see cummins recall campaign 09e-046. The safety recall is expected to begin during october 2009. Owners may contact cummins at 1-800-diesels (1‑800‑343‑7357) or pierce at 1‑920‑832‑3000.

Recall number 09V389000 · Recall details

SteeringReported June 8, 2009 · 185 vehicles affected
What is wrong
Pierce is recalling 185 model year 2008 and 2009 custom fire trucks manufactured between january 1, 2008 and may 31, 2009, equipped with meritor wabco steering angle sensors (sas). Internal friction can develop between the sensor gears and the sensor housing as a result of external forces experienced on the vehicle including vibration. If developed friction is great enough, the driving tab of the sas can shear as the driver turns the steering wheel.
Risk
With a broken sas driving tab, the electronic stability control (ESC) will not function properly, which could possibly result in a vehicle crash.
Remedy
Pierce will notify owners and the vehicles will be repaired free of charge. The safety recall began on july 2, 2009. Owners may contact pierce at 1‑920‑832‑3000.

Recall number 09V203000 · Recall details

Vehicle speed control: accelerator pedalReported December 11, 2001 · 54 vehicles affected
What is wrong
Vehicle description: fire trucks equipped with electronic throttle control/accelerator pedals supplied by williams controls industries. The weld attaching the clevis to the plate has insufficient penetration and could allow the clevis to separate from the plate.
Risk
If the clevis separated from the plate while the vehicle was in use, the vehicle would return to idle, increasing the risk of a crash.
Remedy
Dealers will replace these pedals. Owner notification began december 10, 2001. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact pierce at 1‑888‑974‑3723.

Recall number 01V322004 · Recall details

Questions about the Pierce Custom Contender recalls

How do I check if my Pierce Custom Contender has an open recall?

Enter your VIN in the VIN decoder on this page to see the recalls for your exact model and year, then confirm with any dealer of the brand or the manufacturer, who can tell you whether the repair was already done on your car.

Do I have to pay for a recall repair?

No. Safety recall repairs are free at any authorized dealer of the brand, even if the car is out of warranty or you are not the first owner.

How many recalls does the Pierce Custom Contender have?

10, covering electrical system, structure and electronic stability control (esc).

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